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Reviews of Beach Castle Resort by RVA

3 out of 5
Beach Castle Resort by RVA
5310 Gulf of Mexico Dr, Longboat Key, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 215 reviews" "
Rating 8 - Good. 76 out of 215 reviews" "
Rating 6 - Okay. 13 out of 215 reviews" "
Rating 4 - Poor. 4 out of 215 reviews" "
Rating 2 - Terrible. 4 out of 215 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nicely decorated condo with one bedroom and a sleeper sofa located across the street from the Gulf with free parking. Full kitchen was a nice touch. Definitely would return.
Stayed 4 nights in Jun 2021
Response from Jeff M on Jun 12, 2021
Thank you for choosing our condo complex.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2021
Response from Jefff M on Jun 8, 2021
Thank you for choosing our condo complex. We appreciate you staying with us!

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2021
Response from Jeff M on May 5, 2021
Thank you!

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved that the property was both on the bay and the gulf, and close to restaurants and shops!!
Stayed 2 nights in Mar 2021
Response from Jeff M on Mar 16, 2021
Thank you for choosing the Beach Castle condo complex. The staff work hard to ensure your experience is a great one.

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
I have stayed at Beach Castle several times and was always happy with the stay overall. BUT, this time we paid for a beachfront room and were given a beachside room. There is a HUGE difference and I am very disappointed. No view of the beach unless you go outside on the patio and turn to the side. The beachfront rooms have direct access and a direct beautiful view.
Stayed 2 nights in Mar 2021
Response from Jeff M on Mar 15, 2021
We are very sorry to hear of this and have launched a full investigation.

10/10 Excellent

Maureen, Hilton Head Island

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There is easy and quick access to the beautiful beach on the gulf with chairs for guest use. There is also a nice fishing pier on the bay. Beautiful scenery, fully equipped condo, laundry facility and more.
Stayed 4 nights in Jan 2021
Response from Jeff M on Feb 4, 2021
Thank you for staying with us. We are delighted to see you enjoyed your stay.

8/10 Good

Elizabeth M., Cincinnati, USA

Liked: Cleanliness
Great Location
Very clean, well furnished and great location. Would have appreciated a kitchen sponge, a roll of paper towels and more outlets (w/ power strips) to plug in all my technology. Disappointed I never received a response back on two texts I sent via VRBO app. to owner/property manager, as I prepared for my trip.
Stayed 4 nights in Dec 2020

10/10 Excellent

Mary K.

Liked: Cleanliness
Great location!
We really enjoyed the location. It was easy to walk to beach and some shops and restaurants. The pool and hot tub were nice great temperature. Our unit had everything we needed and we loved the screen porch. We will definitely return in the future!
Stayed 5 nights in Dec 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2020
Response from Jeff M on Oct 24, 2020
Thank you.

6/10 Okay

Sandy, Miami

Traveled with family
Disliked: Amenities
Completamente diferente a lo que decía en la publicidad del lugar, tenia un olor extraño el apartamento, pague por un deluxe con vista al mar y me entregaron uno sin ninguna vista, tiene un ruido muy fuerte la unidad de aire acondicionado,
Stayed 2 nights in Oct 2020
Response from Jeff M on Oct 19, 2020
Thank you for choosing the Beach Castle condo complex. We are very sorry to hear of your disappointment with your stay. Did you reach out to anyone while you were in residence?

8/10 Good

Myra

Traveled with family
Liked: Cleanliness, room comfort
Overall, nice place to stay.
Overall the stay was good. Our apartment was clean.Nice beach access. Front desk hours limited. Hot tub was colder that the pool all week. We said something about it the first day and everyday after that, they said it would be fixed the next day, but it never was.
Stayed 4 nights in Sep 2020
Response from Jeff M on Oct 1, 2020
Thank you for staying with us. We are sorry to hear that the hot tub was not functioning properly during your stay and are contacting the onsite management to investigate.

8/10 Good

abdel

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020
Response from Jeff M on Sep 22, 2020
Thank you for staying with us.

6/10 Okay

Len, Naples FL

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
For the unit that we were in - we had millions of little sugar ants, the one arm-chair on the right was so bad it almost caved in when you sat in it, the front door had no complete lock so we were sitting watching tv with the door double locked, and a maintenance man came in with his key, the sink area light was very mysterious - without any instructions we found out if you turn it on once it is very dim, turn it off and turn it on again it gets brighter? .
Stayed 2 nights in Sep 2020
Response from Jeff M on Sep 18, 2020
Thank you for staying with us. We greatly appreciate you taking the time to share your experience and want to apologize that your stay was not perfect. We are sharing this information with the resort management to review and address the areas of opportunity as well as with the owner.

10/10 Excellent

Colleen

Liked: Cleanliness, room comfort
It was beyond my expectations, absolutely fabulous
Stayed 2 nights in Sep 2020
Response from Jeff M on Sep 17, 2020
Thank you for choosing the Beach Castle complex managed by RVA. We are delighted to see you enjoyed your stay.

10/10 Excellent

June

Traveled with family
Liked: Cleanliness, room comfort
Beach Castle
This unit had a beautiful location on the by with steps down. It a had a perfect spot to launch a kayak.
Stayed 2 nights in Aug 2020
Response from Jeff M on Aug 14, 2020
Thank you for staying with us. We are very pleased to see you enjoyed your stay.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2020
Response from Jeff M on Aug 4, 2020
Thank you.

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2020
Response from Jeff M on Aug 4, 2020
Thank you.

2/10 Terrible

Amalia D.

Disliked: Cleanliness
Worst place ever
The apartment was dirty, bathroom was disgusting and not even talk about the kitchen. We found a dead animal on the chair. The carpet was dirty as well and with animal hair. The location was not what they had advertised. We didn't stay the whole time we check out before even though we didnt get our money back we had to rent somewhere else. Waste of money and time.

10/10 Excellent

Alicia W.

Liked: Cleanliness
Quiet Retreat
Much needed short stay vacation on beautiful LBK. Beach Castle is located on N end of island with great restaurants nearby, I chose to go with take out. Having chairs available on the beach was key - no lugging. Kitchen had the basics though I didn’t need much. My only recommendation is that owner of the unit needs to invest in high speed internet with adequate bandwidth. Office manager was helpful and thankfully I didn’t need to check in with work.
Stayed 2 nights in Jun 2020

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, room comfort
Hands Down Best Getaway. Excellent Location
Stayed 2 nights in Jun 2020
Response from Jeff M on Jun 27, 2020
Thank you for staying with us. We are delighted to see you enjoyed your stay and hope to have the opportunity to welcome you back

10/10 Excellent

Claudio

Traveled with family
Liked: Cleanliness, room comfort
Perfect Getaway
Excellent Spot. Great Location. Súper Comfortable for big family. Enjoy every part of it.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2020
Response from Jeff M on Mar 11, 2020
Thank you for staying with us and sharing your feedback. we are delighted to see you enjoyed the property and your stay.

4/10 Poor

Luis alberto

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not properly maintained Very basic kitchen utensils Very bad windows
Stayed 5 nights in Mar 2020
Response from Jeff M on Mar 7, 2020
Sorry to hear of your disappointment with the condo. We greatly appreciate your feedback.

10/10 Excellent

jeff d., New Albany ohio

Liked: Cleanliness
Loved the condo steps from the beach.
Would add a variety of pillows for a choice in soft hard flat puffy.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and quiet. We went from Dec. 10 to 18. No crowds to hassle.
Stayed 8 nights in Dec 2019
Response from Jeff M on Dec 19, 2019
Thank you so much for staying with us. We are deligthed to see you enjoyed your experience with us!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
We couldn't turn off the ceiling fan in the living room. Other than that, everything was perfect.
Stayed 2 nights in Nov 2019
Response from Jeff M on Dec 7, 2019
Thank you for staying with us and leaving your feedback. We apologize that you had an issue with the ceiling fen but appreciate your comment and will review.

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2019
Response from Jeff M on Oct 16, 2019
Thank you for staying with us and taking the time to share your experience.

2/10 Terrible

Zachary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great experience
My first issue was the bait and switch. I picked a “beachside room with a view” and got a basement type room. Had to go out on the porch and stand on my tip toes to see the beach. I raised an issue and the on-site manager wouldn’t move me to the actual beach property because i was only booked for 3 days and the 3!!!!!! rooms that were available...that’s right...3 rooms were available and they wouldn’t move us. Second problem: kitchen hadn’t been cleaned. We checked in at 3:30. 30 minutes early I guess? But the fine print says check in is 4-5pm? 1 hour check in window? Oh...and my family found 6 dead roaches. Third and biggest problem. Bed bugs. That’s right...bed bugs!!!! The on-site for that experience was worse. Initial she didn’t seem like she wanted to deal with us. Reluctantly gave us a room with zero view and then told us we could move to the other room, but to leave all our stuff in the first room until the bug guy could come...and he wouldn’t be there until the next day! Luckily he came by like 2 hours later...screwed up our day plans...the actual RVA manager had come in by then and offered a better room with the view, but by this time my parents had settled in and didn’t wanna move for a 3rd time. The main RVA manager was nicer and made an effort, but the whole experience wasn’t great for a 3 day weekend.
Stayed 3 nights in Aug 2019

8/10 Good

Olga, Wisconsin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful island! Friendly and responsible staff, well equipped units, clean pool and hot tube, lounge chairs on the private beach. Would definitely come again.
Stayed 6 nights in Aug 2019
Response from Jeff M on Aug 21, 2019
Thank you so much for staying at our condo complex. We appreciate you commenting on our onsite staff and will be sure to share your comments with them.

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in the beach
Excellent hotel for a family trip and long stay. Full equipped at the kitchen and beds, whatever you need you will have it at the kitchen drawers. Nice beach at the hotel. Close to Siesta key beach, etc.
Stayed 3 nights in Aug 2019
Response from Jeff M on Aug 16, 2019
Thank you for staying with us. We are very pleased to see you enjoyed your stay.

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our visit
Proximity to the beach was perfect. The beach chairs and umbrellas were so convenient. The unit had been nicely renovated. Beds were great. Wished were were on 2nd level for a better view of water but loved the beach access! Pool was a bit removed from the beach so we did not use it. Longboat key is beautiful!!
Stayed 4 nights in Jul 2019
Response from Jeff M on Aug 4, 2019
Thank you for staying at Beach Castle Resort managed by RVA, Resort Vacation Accommodations. We are delighted to see you enjoyed the property and greatly appreciate your feedback. Perhaps we will have the opportunity to welcome you back and we can get you a 2nd floor unit next time.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Room was great, clean, nicely furnished. Enjoyed screened lanai. Umbrellas and chairs were supplied. Thx for that! Was glad they rented by the night. We only needed 2 nights. At the beach, we had a lot of dolphin action. Saw at least 10 of them. Not only were they feeding, they were leaping out of the water. Fun to watch! Web picture showed property directly on beach, but in fact only a few of the rooms are located there. We were in a separate Bldg across the road and had a short walk to beach, which was a little tricky for grandma. Pictures were a bit misleading in that aspect. Otherwise, really enjoyed our stay and are going again next weekend.
Stayed 2 nights in Jul 2019
Response from Jeff M on Jul 30, 2019
Thank you for staying with us. We look forward to welcoming you back.

6/10 Okay

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and well kept. It was very relaxing. The room was very dated and the televisions barely worked (not to mention there were 8 remote controls throughout and none had working batteries). However, the kitchen was stocked with everything you need.
Stayed 2 nights in Jul 2019
Response from Jeff M on Jul 30, 2019
Thank you for staying with us. Sorry to hear of your disappointment but greatly appreciate the constructive feedback to help us improve the guest experience.

8/10 Good

Ashley

Liked: Staff & service, room comfort
Little weekend staycation
Pros: front desk greeter was so nice, good location with walkable restaurants and ice cream, lots of beach chairs and umbrellas, very quiet beach, clean beach, stayed in #8 and it had nice options for sleeping and to sit Cons: #8 had no fans, very old, rough towels, we found 2 cockroaches in the unit. The pool needed to be cleaned and the hot tub was too hot and could not be controlled. Overall: nice stay for a weekend. If we return we will look elsewhere to stay just for a different scene
Stayed 2 nights in Jul 2019
Response from Jeff M on Jul 23, 2019
Thank you for staying with us and providing your feedback. Sorry to hear of the items you were disappointed in. We appreciate your feedback and will look in to these items.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location. Private beach and chairs was another really nice feature
Stayed 2 nights in Jul 2019
Response from Jeff M on Jul 15, 2019
Thank you for your wonderful review. We greatly appreciate you recognizing our staff for their service levels.

10/10 Excellent

Jennifer S.

Liked: Cleanliness
Wonderful! Will come back ❤️
This is a great place for families. I felt safe letting my two 16 year olds go to and from the room, beach and pool. The room was comfortable and quite. The pool was clean and sooooooo warm. 😊. Great staff and vacation spot.
Stayed 5 nights in Jun 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical longboat key! Stunning views!
Our stay was absolutely amazing. Will be back soon!!
Stayed 4 nights in Jun 2019
Response from Jeff M on Jul 3, 2019
Thank you so much for staying with us. We are delighted to hear your experience was a great one and will look forward to the opportunity to welcome you back.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great beach access. For the price, updates are needed. The office staff were wonderful. Be aware that you are expected to do your own housekeeping and get only minimal toiletries, garbage bags, or even toilet paper. You are expected to sweep or vacuum and take out your own trash.
Stayed 2 nights in Jun 2019
Response from Jeff M on Jun 24, 2019
Thank you for staying at our condo complex. Indeed our condos are a self catering environment. We greatly appreciate your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was an awesome weekend break for me and my best friends. Very nice unit we stayed in. Love being right between the bay m Gulf and that they provide chairs on the beach and umbrellas.
Stayed 2 nights in Jun 2019
Response from Jeff M on Jun 24, 2019
Delighted to see that you enjoyed your stay. Thank you for taking the time to share your experience.

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but location was mediocre
Clean hotel. Location was just ok
Stayed 2 nights in Apr 2019
Response from Jeff M on Apr 17, 2019
Thank you for staying with us. Sorry you were not 100% pleased with our location.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Jeff M on Apr 16, 2019
Thank you for staying with us. We appreciate your kind score.

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019
Response from Jeff M on Apr 15, 2019
Thanks for staying with us.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, beach was always accessible, great staff
Stayed 9 nights in Mar 2019
Response from Jeff M on Apr 15, 2019
Thanks for taking the time to share your experience.

10/10 Excellent

Phil, West Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the amenities even better. We had access to a gym, and lap pool within walking distance. There is also a convenience store and restaurant within walking distance. The private beach with complimentary umbrellas and chairs was an added bonus. We had a great time and the staff were very accommodating!
Stayed 6 nights in Mar 2019
Response from Jeff M on Apr 9, 2019
Thank you so much for staying with us. Appreciate you mentioning our staff and their attention to service.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ted the Front Desk Manager is a awesome person, really friendly and helped always out.
Stayed 9 nights in Mar 2019
Response from Jeff M on Apr 9, 2019
Thank you somuch for singling out our staff member Ted.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Jeff M on Mar 30, 2019
Thank you for staying with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2018
Response from Jeff M on Apr 1, 2019
Thank you for staying with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, the condo was just what we were looking for. Peaceful, beautiful and relaxing. The weather couldn't have been better. I would go happily again.
Stayed 8 nights in Feb 2019
Response from Jeff M on Feb 19, 2019
Thank you for staying with us and taking the time to share your experience. We are delighted to hear you enjoyed your time. Hope to have the opportunity to welcome you back again!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location. Quiet and private. Close to the beach.
Stayed 4 nights in Dec 2018
Response from Jeff M on Jan 10, 2019
Thank you for staying with us!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. I would recommend staying here. Only downfall was the bed, pull out bed and pillows were terrible, very uncomfortable. Did not sleep good the whole trip. Other than that it was perfect location, great staff, quiet. Lovely island. Would come back in a heartbeat.
Stayed 8 nights in Dec 2018
Response from Jeff M on Dec 30, 2018
Thank you for staying with us. I am sorry to hear of your disappointing experience with the pull out bed and will work with the owner of condo to get a replacement.