Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Best night sleep of my vacation

Posted Sep 12, 2014
Cons: There were a couple of minor maintenance issues that were corrected once reported, but should have been caught by the housekeeping staff and corrected
Location: Massage at IMG Academy was the best. You must book prior or you will not get on campus.
I have been stopping at hotels around the state as I visit friends and family. The hotel staff and the service provided were exceptional for this level of hotel. Breakfast was well attended to and the breakfast staff was friendly and helpful.
Comment from Hotel Management
Sep 17, 2014 by Bob, Hotel Management
Dear Valued Guest, Thank you for taking the time to review our hotel. We are pleased to know that we were able to exceed your expectations during your travels. It is great to hear that you found the amenities that we offer to be accommodating. We hope that you consider staying with us again on your travels back so our staff can continue to deliver exceptional service. Sincerely, Voice of the Customer
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2014
Pros: Hotel staff was great
Cons: Nothing, everything was to my satisfaction
Location: Plenty of shopping and eatery's
I loved it from the time I got there until the time I left
Comment from Hotel Management
Sep 3, 2014 by Bob, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your most recent experience while staying with us. We are pleased to have exceeded your expectations with our commitment to customer service. We look forward to the opportunity to serve you again! Sincerely, Voice of the Customer
5 out of 5
Recommended
for Everyone
by A verified traveler from Mt. Washington, Ky

nice hotel

Posted Aug 20, 2014
Nice hotel we would stay there again I had no problems at this motel
Comment from Hotel Management
Aug 29, 2014 by Bob, Hotel Management
Hi Nancy, Thank you for taking the time to review our hotel. We are pleased to know that you had a great stay with us and will be returning shortly. We hope to continue to deliver great customer service and continue to exceed your expectations. Sincerely, Voice of the Customer
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 5, 2014
Pros: We liked the location of the hotel and the variety of restaurants in the area.
Cons: They need a larger eating area for breakfast and a larger exercise room. Check should be 12:00
Location: The hotel is in a good location along a strip of restaurants, close to shopping areas and family activities such as bowling and miniature golf.
The hotel staff was friendly and accommodating to our needs. The room was clean and the hallway was very quiet allowing for a peaceful nights sleep. The beds were comfortable.
Comment from Hotel Management
Aug 9, 2014 by Bob, Hotel Management
Dear Valued Guest Thank you for choosing our hotel to host your recent visit, and thanks for your generous review. Please come back to see us again soon. Bob Monica General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2014
Was ok for a one night stay. Breakfast was a nice spread and the guys tending to the breakfast room were great. The room was ok but the water pressure in the shower was AWFUL. Room was fairly clean though I did find a raisin on the carpet upon walking in the room for the first time and noticed a runny, creamy substance on the dresser. I wiped it with a tissue as I was not sure what it was. Good thing I did because it smelled like garlic sauce so perhaps it dripped from some take-out the previous room inhabitant had eaten. Gross! The toilet also had a ring and a stain that even my two year old pointed out. So I don't think the house keeping does a phenomenal job. Again, for a one night stay it was ok.
Comment from Hotel Management
Aug 1, 2014 by Bob, Hotel Management
Thank you for your review regarding the issues you experienced while a guest of the Holiday Inn Express & Suites Bradenton West. It is only when thoughtful guests, such as yourself, take the time to inform us of problems that corrective measures can be taken. I apologize for the inconvenience we caused you with the housekeeping issues you addressed. I assure you that these issues are most unusual for our property and not ones that we tolerate. I will speak to the respective manager and employees to help them improve future performance. Once, again my apologies. My staff and I look forward to serving your hospitality needs in the future. Warm Regards Bob Monica General Manager
4 out of 5
Recommended
by Mary B. from Los Angeles

Good location

Posted Jul 21, 2014 on Hotels.com
Very nice surprise. This was a very clean & comfortable suite. One suggestion- re-work the breakfast area. Breakfast is included with stay but the area is small and the lay-out does not leave space for organized lines. People were banging into each other to get to food areas and toast a bagel or make a pancake. Otherwise...nice place to stay.
Comment from Hotel Management
Sep 20, 2014 by Bob, Hotel Management
Mary B. Thank you for the great review. I'll take your suggestion regarding the layout of the breakfast room to my team for review. Sounds like a much needed improvement. We sincerely appreciate your allowing us to host your visit and invite you to come back to see us again soon. Bob Monica General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, SC

Very nice place to stay - close to everything

Posted Jul 19, 2014
Pros: Location, convenience of having breakfast on site, easy access to everything
We were down for our grandson's wedding. The staff was friendly, courteous and helpful. Our room was very comfortable and we did not lack for anything. I would definitely stay here again.
Comment from Hotel Management
Jul 22, 2014 by Bob, Hotel Management
Janie Thank you for the great review. Nothing pleases us more than to know that our guests are completely satisfied. We sincerely appreciate your allowing us to host your visit and invite you to come back to see us again soon. Bob Monica General Manager
Comment from Hotel Management
Jul 22, 2014 by Bob, Hotel Management
Dear Janie Thank you for the great review. Nothing pleases us more than to know that our guests are completely satisfied. We sincerely appreciate your allowing us to host your visit and invite you to come back to see us again soon. Bob Monica General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 16, 2014 on Hotels.com
Comment from Hotel Management
Sep 20, 2014 by Bob, Hotel Management
Thank you for your kind review. Nothing pleases us more than to know that our guests are completely satisfied. We thank you for choosing our hotel to host your visit and invite you to come back to see us again soon. Bob Monica General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Jul 14, 2014
Pros: Friendly staff and clean rooms. Lobby and pool were very nice and welcoming.
The Holiday Inn Express is conveniently located between Anna Maria Island and Bradenton. Our accomodations were excellent. Great staff! Clean rooms with very comfortable beds. We will stay again when we are in the area.
Comment from Hotel Management
Jul 18, 2014 by Bob, Hotel Management
Thank you for your kind remarks. Nothing pleases us more than to know that our guests are completely satisfied. We thank you for choosing our hotel to host your visit and invite you to come back to see us again soon. Bob Monica General Manager
Comment from Hotel Management
Jul 17, 2014 by Bob, Hotel Management
Thank you for your kind remarks. Nothing pleases us more than to know that our guests are completely satisfied. We thank you for choosing our hotel to host your visit and invite you to come back to see us again soon. Bob Monica General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Nice and quiet. Clean. Very friendly.

Posted Jul 13, 2014
Pros: Cleanliness and friendly helpful staff.
Cons: Maid service always seemed to come when we were in our room in the afternoon. I wish they had a sign on door to say clean and one to say clean later.
Location: The beach is only 15 minutes away. Grocery store across the street. Easy access to everything.
Staff was great. Clean safe atmosphere. Pool was clean and fun. The architecture and landscape was ideal for this Florida setting.
Comment from Hotel Management
Jul 15, 2014 by Bob, Hotel Management
Dear Mark Thank you for your kind remarks. Nothing pleases us more than to know that our guests are completely satisfied. We thank you for choosing our hotel to host your visit and invite you to come back to see us again soon. Bob Monica General Manager