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Reviews of voco Sarasota, an IHG Hotel

3.5 out of 5
voco Sarasota, an IHG Hotel
1223 Boulevard Of The Arts, Sarasota, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1004 reviews" "
Rating 8 - Good. 222 out of 1004 reviews" "
Rating 6 - Okay. 48 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 13 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Stayed 1 night in Mar 2024
Response from Customer Service on Mar 20, 2024
Joe, it's great to see that you enjoyed your stay at Hotel Indigo Sarasota, an IHG Hotel. We truly appreciate your top rating and are thrilled to receive such positive feedback. We aim to continue exceeding our guests' expectations. Looking forward to welcoming you back in the future.

6/10 Okay

Kyung

Liked: Cleanliness
Staff was not very informative regarding local experiences.
Stayed 6 nights in Mar 2024
Response from Customer Service on Mar 18, 2024
Kyung, thank you for sharing your thoughts. It appears the guidance you received regarding local attractions wasn't up to standard. Improving our communication about the surrounding area is certainly something our team members will take into consideration. We appreciate your feedback and hope to have another opportunity to better serve you in the future.

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and extremely clean. Chic decor and very welcoming staff. The only downside was the air condition unit in my room was very loud and annoying.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 15, 2024
Monica, thank you for your review of Hotel Indigo Sarasota, an IHG Hotel. It's wonderful to hear that you appreciated the cleanliness of our property and the stylish decor. We also take pride in our welcoming team members, so your acknowledgment is much appreciated. Regarding the air conditioning unit, we're sorry for any discomfort caused and we're already taking steps to ensure smoother functionality of these systems in all our rooms. We hope to see you again soon.

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool vibe at this hotel. The service was friendly and very attentive. We would definitely go back. The closet door in the room was off its track, which was the only thing wrong.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 13, 2024
Diane, it's wonderful to hear that you appreciated Hotel Indigo Sarasota's unique ambiance and attentive service. Your intent to return is a great compliment! We've noted your feedback regarding the minor issue with the closet door. Rest assured, our maintenance team is on it, to ensure smooth function for future stays. Thank you for choosing us. We eagerly look forward to your return.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024
Response from Customer Service on Mar 13, 2024
Steven, thank you for sharing your excellent rating. The team at Hotel Indigo Sarasota, an IHG Hotel, is thrilled to know that you enjoyed your stay. We appreciate your feedback and look forward to the opportunity to welcome you back in the future.

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Voco is a great new branding and service offering of IHG. We first experienced it in Sarasota for an opera visit, and would return to this hotel in a heartbeat. From easy parking and checkin, to a very clean and comfortable room, to a superb included served breakfast in an attractive dining area, it was really beyond our expectations. To top it off, the hotel driver Jim delivered us to our dinner restaurant right on time. Couldn't ask for more!
Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 2, 2024
Harold, it's delightful to hear how much you appreciated your stay at Hotel Indigo Sarasota, an IHG Hotel. Our team is thrilled that our range of services, from the efficient check-in process to the warm hospitality from our colleague Jim, exceeded your expectations. Knowing you would return to us 'in a heartbeat' is the highest compliment. We eagerly anticipate your next visit.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the improvements! Great staff. Looking forward to our next visit!
Stayed 4 nights in Feb 2024
Response from Customer Service on Mar 1, 2024
John, it's delightful to hear that you appreciated the enhancements at Hotel Indigo Sarasota, an IHG Hotel. Our team members strive for excellence, and your recognition is highly valued. We eagerly await your next visit!

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
service was excellent; very friendly and helpful.
Stayed 3 nights in Feb 2024
Response from Customer Service on Mar 1, 2024
Dale, thank you for your feedback. It's terrific to know that you found the service at Hotel Indigo Sarasota, an IHG Hotel, to be excellent. Our team members strive to create a warm, hospitable environment for every guest. We hope to welcome you back for another enjoyable stay.

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great place AC was loud everything else was fantastic
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 29, 2024
Mary Ann, it's pleasing to hear you found Hotel Indigo Sarasota, an IHG Hotel, fantastic overall. It's regrettable that the air conditioning was a bit noisy during your stay. Please rest assured, our team members always aim to deliver a comfortable experience to our guests. We appreciate your feedback as it helps us to further improve. We hope to welcome you back soon.

10/10 Excellent

Klaus J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Glad my expectations were exceeded.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 20, 2024
Klaus, it's fantastic to hear that Hotel Indigo Sarasota surpassed your expectations. The team is thrilled you had a pleasant experience with us and we hope this means we'll see you again in the future. Safe travels until then!

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice but not as upscale as the photos would suggest. The staff was pleasant and helpful, and super convenient to the entertainment district.
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 16, 2024
Stephen, thank you for sharing your thoughts on your recent stay. It's delightful to hear how our team members made your experience more enjoyable and our location was beneficial for your plans. We're always aiming to exceed our guests' expectations, including the visual representation of Hotel Indigo Sarasota. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Bryan

Traveled with partner
Nice boutique hotel with everything you'd ever want. The staff were very friendly and accomodating during our stay. Will come here again.
Stayed 4 nights in Jan 2024
Response from Customer Service on Jan 25, 2024
Bryan, it's wonderful to hear you found everything you wanted during your stay at Hotel Indigo Sarasota. We're glad to hear the friendliness and accommodation from our team members enhanced your stay. We're looking forward to welcoming you back for another wonderful visit.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 14, 2024
Karen, thank you for taking the time to rate Hotel Indigo Sarasota. It's a pleasure to see such a high score and we're glad you seem to have enjoyed your stay with us. We appreciate your valuable feedback and look forward to welcoming you back in the future. Safe travels!

8/10 Good

Annabel

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
Annabel, thank you for your positive score and for choosing Hotel Indigo Sarasota for your stay. We welcome you to share more about your experience to help us maintain our high standards in the future. We look forward to serving you once more.

10/10 Excellent

MD TANVIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the hotel.
Stayed 2 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Md, it's fantastic to see that you enjoyed your stay at Hotel Indigo Sarasota, an IHG Hotel. The team is thrilled you had a wonderful time with us. We're looking forward to your next visit.

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spectacular. Bathroom is stupendous. Tv is huge. Bedding is heavenly. Staff is very friendly and helpful. Reasonably priced. We’ll be back in a few months for another outing!
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 30, 2023
Carol, we appreciate your delightful review. It's fantastic to hear that you found your room at the Hotel Indigo Sarasota to be splendid, especially appreciating the sizable TV and luxurious bedding. We're glad you felt warmly welcomed by our team members and found the pricing to be reasonable. We eagerly await your return for another enjoyable visit.

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent! The staff is very friendly. The room is charming, comfortable, and very clean. It is the kind of hotel that you would like to stay. Love to come back again!
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 29, 2023
Diane, your positive feedback about Hotel Indigo Sarasota, an IHG Hotel is greatly appreciated. It's warming to hear that you appreciated our amiable team members and found the room to be delightful, cozy, and spotless. We're all pleased that it exceeded your expectations enough to encourage a return visit. We're looking forward to welcoming you back someday!

4/10 Poor

Colleen

Traveled with partner
Disliked: Amenities, property conditions & facilities
The air conditioning was clanking so loudly I had to order ear plugs through postmates with large feed. Even with the earplugs, my boyfriend and I could not sleep and had to have rooms moved around midnight. In the new room, it was just as loud but were so exhausted on night two we were able to sleep through it. There are also $25 fee daily for “amenities” for shuttle and parking which they do not tell you.
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 23, 2023
Colleen, we regret to hear about the noises you encountered in your rooms, making it challenging to rest. It's also disheartening to learn of your surprise regarding the daily fee for additional services. We aim to provide clear communication about all our charges, and it's unfortunate that this was not your experience. We are hopeful for another opportunity to enhance your impressions of our accommodations.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 22, 2023
Amy, thank you for choosing Hotel Indigo Sarasota, an IHG Hotel, for your stay. We're thrilled to know you had a wonderful experience. We appreciate your generous rating and look forward to your future visits.

4/10 Poor

Michael

Stayed 1 night in Nov 2023
Response from Customer Service on Dec 21, 2023
We appreciate you sharing your concerns with us, Michael.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 Excellent

Thomas, FORT LAUDERDALE

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2023
Response from Customer Service on Dec 2, 2023
Thomas, it's delightful to know that you found the Hotel Indigo Sarasota, an IHG Hotel, to be a great place. We strive to provide a memorable experience for our guests, and we're thrilled to have achieved that with you. We look forward to welcoming you back shortly!

10/10 Excellent

William, North Venice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel features recently upgraded rooms and a prime location. Downtown Sarasota-with fabulous restaurants covering any dish one may crave-is within walking distance. Readily available transportation is provided by the hotel which includes pickup!! The hotel hosts a small dining area and bar which we found to be very enjoyable. The best feature is the staff - Friendly, accommodating, ready to help and always with a smile.
Stayed 2 nights in Nov 2023
Response from Customer Service on Dec 1, 2023
William, it's wonderful to hear that you enjoyed your stay at Hotel Indigo Sarasota, an IHG Hotel. It's heartening to know that the upgraded rooms and prime location were to your liking, and that the complimentary transport service enhanced your experience. We're also delighted that you found our dining area and bar enjoyable and our team members friendly, accommodating, and ever-ready to help, always with a smile. We look forward to welcoming you back for another memorable stay very soon.

10/10 Excellent

Franklin Devasirvadam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable. very good
Stayed 3 nights in Nov 2023
Response from Customer Service on Nov 30, 2023
Franklin, it's wonderful to read of your comfortable stay at Hotel Indigo Sarasota, an IHG Hotel. We appreciate your succinct and positive feedback. We look forward to welcoming you back for another very good experience. Safe travels!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, clean, quiet, great location just outside of the downtown shopping district
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 30, 2023
Stephen, thank you for sharing your pleasant experience at Hotel Indigo Sarasota. We're thrilled you appreciated our prime location and the serenity we offer our guests. Hopefully, your travels bring you back our way soon!

10/10 Excellent

Stanley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 23, 2023
Thank you for the wonderful rating, Stanley!We're thrilled to see how much you enjoyed staying at Hotel Indigo Sarasota, an IHG Hotel. We look forward to hosting you again in the near future! Thank you again for sharing.

8/10 Good

Mary

Stayed 1 night in Nov 2023
Response from Customer Service on Dec 12, 2023
Mary, it's wonderful to see your positive rating for Hotel Indigo Sarasota, an IHG Hotel. We're thrilled you had a satisfactory experience and we hope to welcome you back soon for even more memorable moments. Thank you for choosing our hotel for your stay!

10/10 Excellent

Michael

Liked: Amenities
The hotel staff are super friendly and helpful. Always a smile, a hello and they remembered my name.
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 20, 2023
Michael, it's heartening to hear that you had a wonderful experience at Hotel Indigo Sarasota. It brings us joy to know that our team members left a positive impression on you with their warm greetings and attentive service. Their ability to make guests feel valued is what we take great pride in. We hope to welcome you back soon for another memorable stay.

10/10 Excellent

Deborah, Clarkston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Customer Service on Nov 13, 2023
Thanks for the fantastic rating, Deborah!It's outstanding we could exceed your expectations during your stay at Hotel Indigo Sarasota, an IHG Hotel. We're all looking forward to your next stay with us.

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 9, 2023
Kelly, thank you for your wonderful rating of Hotel Indigo Sarasota, an IHG Hotel. We're thrilled to know that we met your expectations. Your feedback means a lot to our team and we hope to see you again soon. Safe travels!

2/10 Terrible

Sarah

Stayed 1 night in Oct 2023
Response from Customer Service on Nov 22, 2023
Sarah, we're truly disheartened to see your rating and regret that your experience did not meet your expectations. Our team strives to provide a top-notch experience for our guests and feedback like yours helps in refining our offerings. We hope you might give us another opportunity to better serve you in the future.

10/10 Excellent

Kenneth, Naples

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though going threw reno I still feltl clean and comfortable 👏 👏 👏 👏
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 26, 2023
Kenneth, we're delighted to hear that despite the ongoing renovations at Hotel Indigo Sarasota, an IHG Hotel, you still felt at ease and cared for. We always aim to make our guests feel comfortable even amidst improvements to our property. We look forward to welcoming you back to experience our refreshed look in the future.

6/10 Okay

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 26, 2023
Rick, thank you for taking the time to rate us. We're committed to continuously improving our guests' experience, so your feedback is greatly appreciated. Should you decide to visit us again in the future, we'd delight in ensuring a more remarkable stay.

8/10 Good

Michael, CINCINNATI

Stayed 2 nights in Oct 2023
Response from Customer Service on Nov 13, 2023
Thank you for the 4-star rating, Michael!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Hotel Indigo Sarasota, an IHG Hotel. Thank you again for sharing!

10/10 Excellent

GARRICK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about this property
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 21, 2023
Garrick, thank you for the outstanding review. It's wonderful to know you had such a positive experience at Hotel Indigo Sarasota. We take immense pride in providing a memorable stay for our guests. Looking forward to your future visits!

8/10 Good

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 22, 2023
We appreciate your lovely rating, Janice!The satisfaction of our guests is important to us so we can't wait to see you back again at Hotel Indigo Sarasota, an IHG Hotel soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

4/10 Poor

Brett

Stayed 1 night in Oct 2023
Response from Customer Service on Oct 14, 2023
Brett, it's disheartening to see that your stay did not meet your expectations. Nonetheless, your input is valuable and we're striving constantly for improvements. We hope for an opportunity to welcome you back in future and deliver a better experience.

10/10 Excellent

Antoinette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and clean
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 12, 2023
Antoinette, it's marvelous to hear you had a pleasing stay at the Hotel Indigo Sarasota. We pride ourselves on ensuring our premises are spotless for our valued guests, and we're delighted you recognized this. We're looking forward to welcoming you back for another wonderful experience in the future.

10/10 Excellent

Joel

Stayed 1 night in Oct 2023
Response from Customer Service on Oct 8, 2023
Joel, thank you for your top rating of Hotel Indigo Sarasota, an IHG Hotel. We're thrilled you had a stellar experience. Looking forward to hosting you again soon.

10/10 Excellent

Jill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indigo Girl ! I’ll be back
Tiffany welcomed us! It was a great stay. room great love the art deco touch and the blue phone . Love the bar and breakfast !
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 7, 2023
Jill, it's wonderful to hear your praise for Hotel Indigo Sarasota! We're thrilled you appreciated the unique Art Deco touches and the distinctive blue phone in your room. It sounds like you also enjoyed our bar and breakfast offerings. We'll be sure to pass on your kind words to Tiffany. We look forward to welcoming you back for another great stay!

10/10 Excellent

June

Stayed 5 nights in May 2023
Response from Customer Service on Sep 29, 2023
June, thank you for your recent stay at Hotel Indigo Sarasota! We're thrilled to realize that you had a favorable experience. We sincerely appreciate your high rating and we're looking forward to the opportunity to welcome you back in the future.

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before, come back hotel for sure
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 26, 2023
Robert, we're delighted to hear that Hotel Indigo Sarasota, an IHG Hotel, has consistently met your standards. It's wonderful that you consider us as your go-to hotel. We genuinely appreciate your loyalty and our team members look forward to making your next stay just as remarkable.

8/10 Good

Paul, Providence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to and within walkable distance of downtown shops and lots of interesting restaurants. Great variety. Hotel has a shuttle service on request and availability. Hi
Stayed 3 nights in Sep 2023
Response from Customer Service on Sep 22, 2023
Paul, it's wonderful to hear that you found the location of Hotel Indigo Sarasota, an IHG Hotel to be so convenient and that you had a chance to explore downtown's diverse eateries and shops. We're glad that our shuttle service added an extra level of ease to your stay. Thank you for your feedback and we look forward to seeing you again in the future.

10/10 Excellent

Yngri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the room was clean, staff were nice and helpful
Stayed 1 night in Jul 2023
Response from Customer Service on Sep 21, 2023
Yngri, thank you for sharing your excellent experience at Hotel Indigo Sarasota. We're delighted to know that our clean property, helpful team members, and room met your standards. We look forward to your return visit.

8/10 Good

Fred

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Customer Service on Sep 20, 2023
Fred, thank you for ranking Hotel Indigo Sarasota, an IHG Hotel. We're glad to know you enjoyed your stay, and if there's anything we can do to make a future visit a 5-star experience, please let us know. Hoping to see you again soon.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Customer Service on Sep 8, 2023
Thanks for sharing this perfect rating, Sandra!We're thrilled to hear you enjoyed your stay at Hotel Indigo Sarasota, an IHG Hotel! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Customer Service on Sep 5, 2023
Thank you for the great rating, Sara!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hotel Indigo Sarasota, an IHG Hotel! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel! Very clean room, great service. Great customer service. Would definitely stay here again
Stayed 3 nights in Aug 2023
Response from Customer Service on Aug 22, 2023
Nancy, we are thrilled to hear about your experience at Hotel Indigo Sarasota, an IHG Hotel! Our team indeed takes great pride in providing top-notch cleanliness and exceptional service. Knowing that you would choose us again brings us immense satisfaction. We eagerly await your next visit!

4/10 Poor

yunary

Traveled with family and small children
Disliked: Cleanliness, staff & service
They never go to my room for service and every time I have to go to the lobby for active the room keys
Stayed 3 nights in Jul 2023
Response from Customer Service on Aug 15, 2023
Yunary, we regret to hear about your experience with the room service and key activation. Our intent is to provide a seamless stay, including prompt attention to your room and key concerns. We appreciate you sharing your feedback and we'll certainly use it as a catalyst for enhancement. We genuinely hope for another opportunity to better serve you in the future.

10/10 Excellent

Jesus

Traveled with family
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 9, 2023
Thanks for the outstanding rating, Jesus!We're delighted your time at Hotel Indigo Sarasota, an IHG Hotel was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excellent

Jacqueline

Stayed 1 night in Aug 2023
Response from Customer Service on Aug 27, 2023
Thank you for the excellent rating, Jacqueline!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hotel Indigo Sarasota, an IHG Hotel! We look forward to hosting you again soon.