Front of property

Reviews of Hotel Bonanova Park

2 out of 5
Hotel Bonanova Park
Carrer del Capita Arenas, 51, Barcelona

Reviews

7.8

Good

Rating 10 - Excellent. 152 out of 511 reviews" "
Rating 8 - Good. 210 out of 511 reviews" "
Rating 6 - Okay. 109 out of 511 reviews" "
Rating 4 - Poor. 22 out of 511 reviews" "
Rating 2 - Terrible. 18 out of 511 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

REDHWAN

Liked: Cleanliness, staff & service, property conditions & facilities
كان فندق نظيف وهادئي جداً وقريب من المواصلات والموظفين ودودين ومتعاونين ومن السهل الدخول والخروج
Stayed 7 nights in Feb 2024
Response from Anna - Revenue Manager on Feb 28, 2024
shukran jazilan ealaa taeliqatik

8/10 Good

Rosario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There are several cafeterias near the hotel for breakfast. Need a taxi for elder people,
Stayed 5 nights in Oct 2023
Response from Anna - Revenue Manager on Feb 7, 2024
thanks for your comments, our neighbourhood is plenty of nice cafeterias and it is a pleasure to walk arround . We are glad you liked it .

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Oct 2023
Response from Anna - Revenue Manager on Oct 23, 2023
Thanks for your comment

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable.
Stayed 8 nights in Sep 2023
Response from Anna - Revenue Manager on Sep 26, 2023
Thank you very much for your comments we appreciate it .

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Anna - Revenue Manager on Sep 18, 2023
Muchas gracias por la puntuación que nos ha dado , esperamos recibirla de nuevo en el Bonanova Park .

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Can be noisy
Check in was quick and friendly. The location is a bit away from the centre, about 60 minutes walk to the Rambla. The hotel is dated and basic but the price reflects that condition. The breakfast is continental and nice. The main problem I had was there is very little soundproofing and you can hear everything from the rooms around you and so if you’re a light sleeper then this is a problem
Stayed 2 nights in Jun 2023
Response from Anna - Revenue Manager on Jun 26, 2023
Thank you for sharing your thoughts. You will be welcomed anytime with us !

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious- especially for the price and location. Highly recommend. The staff was incredibly friendly as well!
Stayed 3 nights in May 2023
Response from Anna - Revenue Manager on Jun 6, 2023
Thank you very much for your comments, we appreciate it

10/10 Excellent

Emil

Stayed 1 night in Jun 2023
Response from Anna - Revenue Manager on Jun 6, 2023
Thank you very much for your comments, you are welcomed anytime with us .

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in May 2023
Response from Anna - Revenue Manager on May 31, 2023
Thankyou very much for your comments, we appreciate it !!

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly
Stayed 2 nights in Mar 2023
Response from Anna - Revenue Manager on Mar 30, 2023
Thank you very much for your nice comment. You will be welcomed anytime at the Bonanova Park Hotel

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. We will stay there again.
Stayed 1 night in Mar 2023
Response from Anna - Revenue Manager on Mar 8, 2023
thank you very much for your comments, we appreciate it . You are welcomed anytime at the Bonanova Park Hotel !

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were great! Our room was little older and needed some minor repairs and updates, but it was clean and comfortable enough. We would definitely stay at this hotel again.
Response from Anna - Revenue Manager on Jan 16, 2023
thank you very much for your comments, we appreciate it !

6/10 Okay

Marcela B

Stayed 1 night in Dec 2022
Response from Anna - Revenue Manager on Jan 5, 2023
muchas gracias por su puntuación . esperamos recibirle de nuevo en el Bonanova Park .

10/10 Excellent

Constantin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place
Response from Anna - Revenue Manager on Jan 2, 2023
Thanks for your comments, we appreciate it .

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly and helpful staff. Room is fine.
Stayed 5 nights in Sep 2022
Response from Anna - Revenue Manager on Sep 27, 2022
Thanks you very much for your comments. We appreciate it . have a nice day !

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator situation is a bit inconvenient, but overall nice hotel.
Stayed 5 nights in Sep 2022
Response from Anna - Revenue Manager on Sep 22, 2022
Thanks for your comments , you will be welcomed anytime with us !

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Anna - Revenue Manager on Oct 27, 2022
MUCHAS GRACIAS POR SU AMABLE COMENTARIO. ESPERAMOS RECIBIRLE DE NUEVO EN EL BONANOVA PARK

10/10 Excellent

Isidore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was in a quiet area. I truly appreciated the air conditioning and the staff were all extremely helpful. I did unfortunately leave my charger there in room 610. I was hoping to somehow get it returned back to me in Houston Texas.
Stayed 3 nights in Jul 2022
Response from Anna - Revenue Manager on Jul 19, 2022
THANK YOU VERY MUCH FOR YOUR COMMENTS WE APPRECIATE IT .

8/10 Good

Ying

Stayed 1 night in Jul 2022

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Barcelona
Very nice little place , staff couldn’t do enough for us room dated but clean and just what we needed
Stayed 3 nights in Apr 2022
Response from Anna - Revenue Manager on May 2, 2022
Thank you very much for your comment , we appreciate it !!

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, friendly hotel close to major Metro Line.
I enjoyed my first time to Barcelona. The staff in the hotel were really friendly and helpful. First time I have been on holiday on my own. The hotel is in a good location for what I wanted. Only a short walk from major Metro Line (L3) made it easy for me to nip around the city and go to main places I wanted to see. It also connected really easy to to the train to the Airport. It were close enough to walk to the Camp Nou. My only problem which wasn’t really a major problem was that I were unlucky to have my room next to the lift so I could hear that now and again. When i come back to Barcelona I would defo stay there again.Thank you.
Stayed 5 nights in Feb 2022
Response from Anna - Revenue Manager on Mar 15, 2022
Hi Jonathan , we are glad to hear your comments . You will be welcomed anytime and we also can give you a quiet room far from elevator . Best !!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Anna - Revenue Manager on Dec 9, 2021
thanks for your comments !!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great, location, staff, rooms. I thought they should maybe have a laundry room for longer stays, or especially for families with children, but as it is they provide only laundry services, which can process only a few items at at time and.are more complicated and more expensive.
Stayed 3 nights in Feb 2020
Response from Anna - Reservations on Feb 24, 2020
Thank you for your comments, we appreciate it. YOu will be welcomed anytime at the Bonanova Park hotel . Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020
Response from Anna - Reservations on Feb 10, 2020
Thanks for your comments !

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely return
Friendly and helpful staff, rooms were well equipped. Walking distance to the Nou Camp.
Stayed 2 nights in Jan 2020
Response from Anna . Reservations on Jan 21, 2020
Thank you very much for your kind review , we appreciate it and we wish to see you back again .

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good very clean service on check in was good. Reception staff very nice. Only downside was the noise coming from the room next door.
Stayed 2 nights in Dec 2019
Response from Anna - Reservations on Jan 8, 2020
Thanks for your comments,we appreciate it .

2/10 Terrible

BOSCO

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Located at very quiet yet easily accessible place.
Stayed 6 nights in Oct 2019
Response from Anna - Reservations desk on Oct 21, 2019
Thanks for your comments, we appreciate it .

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness
Nice neighborhood, near to airport and metro station that gets you across town
Stayed 1 night in Oct 2019
Response from Anna - Reservations on Oct 15, 2019
thanks for your comments, we appreciate it . Best !!

10/10 Excellent

Taiga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Anna - Reservations desk on Oct 8, 2019
Thanks for your comments , we appreciate it .

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Anna - Reservations on Oct 2, 2019
Thanks for your comments, we appreciate it .

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply perfect!
Over 4 years, whenever I required hotel accommodation, this has always been first choice, due to location and pricing as well as the standards the hotel adheres to. Never a problem, in a great quiet, residential area, nice bars, shops, parks, shopping, easy for El Prat, Camp Nou & just short walk to Maria Cristina metro station. Fantastic!
Stayed 3 nights in Jun 2019
Response from Anna - Reservations Desk on Sep 5, 2019
Dear Ruth , we appreciate your great comment. We wish to continue being your first hotel choice in Barcelona. See you next time .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Anna . Reservations Desk on Aug 22, 2019
thanks for your comments we appreciate it . Regards

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, cool, and comfortable!
I found Hotel Bonanova after two days in a July heatwave in a hostel with no A/C and a shared bathroom. Hotel Bonanova was a much appreciated oasis after we abandoned that ship! The AC was amazing, the staff was friendly, the room and bathroom were clean though small. I was very grateful! The location is a little removed from the action, but there are buses and taxis plenty in the area to get you where you need to go, and there's a hop on/hop off bus stop only a couple blocks away.
Stayed 2 nights in Jul 2019
Response from Anna . Reservations desk on Aug 22, 2019
thanks for your detailed comments. We appreciate it .

10/10 Excellent

Risha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Staff was friendly, room was clean and larger than expected for a European hotel.
Stayed 3 nights in Jun 2019
Response from Anna - Reservations desk on Jun 28, 2019
thanks for your great comments , we appreciate it . We hope to see you again at the Bonanova Park .

4/10 Poor

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
Old features, decor, style. Musty smell in room. Reception desk surrounded by warning notices made a very unwelcoming atmosphere. Smell of eggs and bacon at breakfast but none available or offered
Stayed 1 night in Jun 2019
Response from Anna C. Reservations Desk on Jun 25, 2019
Dear customer, we are sorried to hear these comments. Pictures of our hotel and rooms are shown in Expedia, so you can see our hotel before making a reservation and what you see in pictures is exactly what you see in real . About warning notices , they help our guests and avoid many problems sometines . Our breakfast does not have bacon or fried eggs , so maybe the smell is of another type food of the great variety of breakfast that we offer. Have a nice day !!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good the staff very helpful and friendly service is good and breakfast was excellent
Stayed 5 nights in Jun 2019
Response from Anna C. Reservations desk on Jun 25, 2019
Thank you very much for your comments we appreciate your opinion and wait to welcome back you again . Regards.

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019
Response from Anna . Reservations desk on Jun 20, 2019
thanks for your comments, we appreciate it .

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked this hotel. It was clean, the desk personnel were super friendly and the breakfast was excellent. The neighborhood is quiet but not far from shops and other attractions. If you like to walk, visiting the attractions is a hike, but we'll worth it. There is a bus stop just a few minutes away to get you any place you want to go. I would absolutely stay there again.
Stayed 5 nights in Jun 2019
Response from Anna . Reservations Desk on Jun 18, 2019
Thanks for sharing your opinions about our hotel, facilities, location and services. We appreciate it . Thanks you very much !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were so friendly and helpful. Our rooms were clean. Would definitely stay again.
Stayed 1 night in Jun 2019
Response from Anna . Reservations desk . on Jun 18, 2019
Thanks you very much for your comments. We appreciate it .

2/10 Terrible

Satti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Anna. Dpto Reservas on Jun 20, 2019
Buenos días, agradeceríamos nos informara qué le ha desagradado de nuestro hotel , dado que poner una mala puntuación sin saber qué problema ha tenido , no nos ayuda a mejorar. Muchas gracias

6/10 Okay

Jane

Liked: Cleanliness, staff & service
Fine to sleep
Very minimal rooms with just beds, small desk/shelf with tiny tv, small fridge and bathroom. Very small room. Nice area. No washcloths, no microwave. Fine just to sleep. Great staff.
Stayed 7 nights in May 2019
Response from Anna - Reservations. on May 20, 2019
Good morning,thanks for your comments. We are a 2 star hotel, so we do not pretend to have the services and installations of a higher cathegory hotel. We consider we offer enough services for our cathegory at a reasonable price. With a professional and friendly staff !

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FC Barcelona game trip
Main reason for our stay was for a fc Barcelona game, the hotel is in a perfect location for this. The hotel was lovely, easy to find. The room was simple but lovely, toilet was lovely and good condition. Only slight negative was the sound from other rooms at times but regardless 2 great nights sleeps. Will certainly come back here hopefully.
Stayed 2 nights in May 2019
Response from Anna - Reservations desk on May 15, 2019
Thank you very much for your comments, we appreciate it . You are welcomed whenever you want . Best wishes !

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is really good!
I spent 1 full week here and the staff went the extra mile in every possible way.
Stayed 6 nights in Mar 2019
Response from Anna - Reservations Desk on Mar 25, 2019
Dear Pablo , we will share your opinion with our staff . We appreciate so much your comments. You will be welcomed anytime at the Bonanova Park hotel. Thanks !!

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs up dating and very old looking in rooms but the staff r a great help
Stayed 1 night in Mar 2019
Response from Anna - Reservations on Mar 18, 2019
Thanks for your comments, we are renovating the hotel every year . Last year we did all the floor and the previous all bathrooms . Next year we will refurbish the forniture, but we appreciate our guests feedback . Thank you !!

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Anna . Dpto Reservas on Feb 16, 2019
Gracias por su putuación, esperamos verle de nuevo en el Bonanova Park . Saludos cordiales,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If back in same area, I would stay again
Stayed 3 nights in Jan 2019
Response from Anna - Reservations Desk on Feb 4, 2019
Thanks for your great comments. You will be welcomed anytime at the Hotel Bonanova Park

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast! Very reasonable price!
The room was comfortable and the bathroom was very modern and clean! The buffet breakfast was excellent with lots of choice! We were visiting family who lived nearby so it was perfect for our location requirements. Overall the hotel was very reasonably priced and exactly what we needed for our short stay!
Stayed 1 night in Jan 2019
Response from Anna - Reservations Department on Jan 23, 2019
Thanks for your great comments, we wish to be your second house here in Barcelona. See you next time.

8/10 Good

Jakub

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad
Overall I had a decent experience with this hotel. The beds were comfortable and the bathroom facilities were great. The room was very clean and well looked after. However, my only criticisms would be that the WiFi quality was very poor and didn't work well at all, and the prices of the refreshments in the minibar may have cost a little too much. Having said that, the hotel was in a good location with lots of shops etc around and it was a pretty good experience overall.
Stayed 1 night in Jan 2019
Response from Anna - Reservations desk on Jan 23, 2019
Good morning, Thanks for your comments. We will check your opinion about wifi quality , it shouldn´t happen. See you next time at the Bonanova Park hotel .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Room is good for the price and staff are very friendly.
Stayed 3 nights in Dec 2018
Response from Anna - Reservations desk on Jan 2, 2019
thanks for your comments , we appreciate it . Best,