When we checked in, we were given a room, walked all the way upstairs with luggage and bags because there is no elevator, only to find this room a complete mess! Definitely hadn’t been even looked at by cleaning staff. Clearly some poor communication and time management between employees. Had to walk all the way back down stairs with everything to obviously ask for a new room. Front desk person was running around with a clip board trying to find another room. It was a pretty awful experience.
Once we finally got into an appropriate room, it was nice. Looked a bit updated but nothing spectacular. Check out was easy. Not sure we would stay there again.