Ratings based on 244 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Sheraton is the best pool in Saskatoon

Posted Apr 11, 2014
Pros: Great water slides and pool, comfy beds
Location: Nice restaurants in hotel, Starbucks, GF options
Our room wasn't ready so they gave us adjoining rooms, which was nice.
Comment from
Jan 15, 2014
Greetings, thank you so much for your positive comments. I am thrilled to hear how much you enjoyed your stay, particularly your delight with our waterpark facility. Whether you are here for the hot tubes or for the waterslides, our pool facility has something to offer everyone! We have also been receiving many positive comments regarding our gluten-free options on our restaurant menu. Thank you again for your feedback. Cheers!
5 out of 5
Recommended
for Everyone
by Barbara from Winnipeg, MB

Very Nice Hotel

Posted Mar 31, 2014
Pros: The location and the cleanliness.
Cons: Designate a smoking area and enforce it with proper receptacles for cigarette butts.
Very nice hotel with quick and pleasant service. The room was very clean with very comfortable and well appointed furnishings. We found that the heating/cooling fan was a bit loud but it did not keep us up at night. My only negative is that even though no smoking signs are posted at the front entrance of the hotel people were still allowed to congregate to smoke. Not sure why the doormen were not ushering them elsewhere. Also the next morning around 9:30am there were several discarded cigarette butts just to the right of front entrance doors.
Comment from
Jan 2, 2014
Greetings Barbara, Thank you for taking the time to provide us with your feedback regarding your last stay with us. It's great to hear that you enjoyed our newly renovated rooms, and I have also taken particular note of your comments regarding the smokers out front. I do apologize for the smokers standing so close to the door and the cigarette butts not being cleaned up. I have passed along your comments to our guest services manager to review and follow-up with. You make a great point and we really do value your feedback. Thank you again and we hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Moving/sleeping

Posted Mar 31, 2014
Pros: Everything
Cons: Although it did not keep me awake, you could hear lots of noise in the halls.
Great place, unfortunately we were busy moving so we did not have the time to enjoy it like we would have liked.
Comment from
Jan 2, 2014
Hello, thank you for choosing to stay with us here at the Sheraton Cavalier Saskatoon Hotel. It's too bad that your schedule was filled up with moving, but hopefully you will be able to visit us again and take advantage of the amenities we offer. Hope the move went smooth and thank you again for the feedback. Cheers.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place

Posted Mar 17, 2014
Enjoyed it didn't like it was pay parking. It's expensive enough for rooms but a fee for parking is ridiculous.
3 out of 5
Recommended
for Everyone
by Ms from Calgary

Potential to be a great hotel

Posted Mar 17, 2014
Pros: Nicely renovated. Modern looking. Staff was pleasant.
Cons: Attention to detail by housekeeping. More reasonable pricing for breakfast menu. Open the breakfasts buffet at 7AM.
Location: Its right downtown, walking distance to everywhere we needed to go.
I would recommend to a friend with the following caveats; rooms obviously refurbished since my last stay here. Housekeeping should wipe the walls alongside the vanity, below the sink level. Number of soapy drip marks on both sides. Bed not very comfortable, too stiff. Breakfast was over priced at $15 for 2 eggs & toast with coffee, but breakfast buffet didn't begin until 8AM, so no option unless I wanted to brave the Saskatchewan wind to go elsewhere. Despite check out time being stated as 12NOON, our room was cleaned while we were attending a function from which we returned at 115AM. (Perhaps because we had removed our luggage, though we hadn't checked out.) Staff was friendly and helpful. Parking was convenient though I feel it should be included in the price of the room ($185/night). In all I expected more for my money.
Comment from
Jan 2, 2014
Dear Ms., Thank you for taking the time to share your feedback with us. We really do value your comments and I have passed them along to the appropriate managers to review and follow-up with. I am glad to hear that you did enjoy our recent renovations with our guest rooms. We are constantly striving to provide better service to our guests, and feedback is always appreciated. Cheers.
4 out of 5
Recommended
for Everyone
by Derek from Regina, SK

Great hotel for mid 20's couple.

Posted Mar 9, 2014
Near basically everything. But parking isn't the greatest. Overall stay was awesome as always with great features and things do to around and in the hotel.
Comment from
Jan 2, 2014
Dear Derek, Our hotel is located in a great location, a short walk away from the core of downtown Saskatoon and everything it has to offer. We do realize that our parking can be inconvenient at times, and for future reference, know that we offer complementary valet parking to simplify the parking situation. Feel free to take advantage of that offer. Cheers.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location downtown

Posted Mar 9, 2014
Nice location close to river and all downtown amenities of Saskatoon.
Comment from
Jan 2, 2014
Greetings, We are very fortunate to have such a fantastic location for our hotel, and I am happy to hear that you took advantage of that and enjoyed the river and all the surrounding amenities. Downtown Saskatoon has plenty to offer and our hotel is just a short walk away from it all. Thanks for connecting with us and we look forward to having you stay with us again. Cheers.
3 out of 5
Recommended
for Everyone
by Angie from saskatoon

Likes the hotel and pool.

Posted Mar 2, 2014
Had a good experience here besides getting woken up by the cleaning lady at 930 when we told the worker at the counter we would not be checking out till 12. Also they should explain how the room key works with the elevator. My son loved the pool and was in it for 6 hours straight! Overall it was okay!
Comment from
Jan 2, 2014
Greetings Angie, I am writing you to first of all thank you for staying with us recently and to secondly thank you for having taken the time to provide us with feedback. I apologize that we did not meet your expectations and have taken particular note of your comment about being disturbed early in the morning. For future reference, if you would please place the ‘Do Not Disturb’ sign on your doorknob this will allow housekeepers to know that the room is not to be disturbed. Please rest assured that we do take your feedback very serious and that we will do our utmost to better meet your expectations next time given a chance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Mar 1, 2014
Very friendly and helpful staff. I would recommend this hotel for your next visit.
Comment from
Jan 2, 2014
Hello, thank you for your comments . We value all feedback we recieve from our guests as we are constantly striving to improve our service. I am pleased to hear you had a great experience and we look forward to having you visit us again soon. Safe travels till we see you again. Cheers.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Feb 24, 2014
Check-in was easy. Nice lounge to relax in and enjoyed the room.
Comment from
Jan 2, 2014
Greetings, Thank you for taking the time to write us and for sharing your feedback regarding your last stay with us. I am pleased to hear that check-in went smooth for you and that you enjoyed our lounge to relax in at the end of the day. Our rooms have recently been renovated and we have been receiving only positive comments about the upgrades. Thank you again for your comments and we look forward to welcoming you back in the furture. Cheers.