Ratings based on 1,488 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jul 21, 2015
Pros: Clean Room, Granite counter top for the sink, Modern Decor and the Lobby very inviting.
Cons: hotel should serve breakfast
Location: lots of restaurants and shops, great location
First of all my friend kept telling me I booked the wrong hotel because Red Roof is a Motel and not a hotel, but to my surprise it was absolutely beautiful. The hotel reminded me of staying in a New York Hotel, everything was very modern, the staff was exceptionaly welcoming and accomodating, the only downside was no breakfast, they had coffee which was great but no breakfast. But I would stay there again, and again and again.
3 out of 5
Recommended
for Everyone
by A verified traveler from washinton dc

Need a pool

Posted Jul 11, 2015
This hotel is the best location. Everything was great just need the pool and bathtub. The room was clean and big. We stay there for one night and in the morning i found out that i got bit from something in the room. It was so bad.. I don't know what is it because i can not find it. My husban said there might be a spider or something or bugs.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

空港に近い便利なホテル

Posted Jun 25, 2015
部屋も綺麗で掃除もよくしているようです。 フロントでコーヒー、お茶がいつでもサーブされています。 朝食は付いていないです。 コインランドリーも付いていないです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Great location.

Posted Jun 10, 2015
Great experience. Restaurants near by. Quiet. Nice hotel staff.
1 out of 5
by A verified traveler

This is in a scary neighborhood.

Posted Jun 9, 2015
Filthy carpet, dirty smelling room, hard cheap mattress
3 out of 5
Recommended
for Everyone
by A verified traveler from Stayed in Boston, MA

Nice hotel NOT close to downtown or the T!

Posted May 30, 2015
The hotel was updated and front desk staff awesome! The cleanliness sucks and the housekeeping staff didn't speak English except hello, I asked for towel and just got a smile. There was hair on the bathroom floor when we got there and they never mopped the bathroom during the 4 nights 5 days we stayed. I cleaned up the hair. The bed was never made nicely always wrinkled and pillows tossed on bed by headboard. They never put the correct number of towels in the room any day except when we checked in. It takes a taxi and a train or two to get to downtown. This is not close to the T at all. The room is nice and the front desk staff is nice. You have to go to the desk to get towels but I would stay again just I would make sure the room has been inspected by manager first! Other people's hair in a clean room is so nasty and in the bathroom! The tub drained slow but the rest of the room was very nice.
2 out of 5
Recommended
for Everyone
by A verified traveler

Economical close to several restaurant

Posted May 27, 2015
I had a very late check in and had no problem, check in and out in less then 5 minutes
2 out of 5
by A verified traveler

Posted May 21, 2015
Pros: nothing
Cons: Everything From front satff to cleaning staff
I stayed in hotel for 5 days and they clean the room only the 1st day. I had to ask for the towel everyday myself. everyday when we walk in the room the trash still there, no soup, no water cup, no coffee cup and no towels.I did told the cleaning staff but they didn;t understand me then I told the front desk and she told me she will talk to the staff. I thing she never talk that's why room got never clean. I would never ever recommend this hotel to my friends and families.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Posted May 15, 2015
Great location. Close to a lot of stores and food outlets. Clean and comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston

The sink in bedroom is quite disturbing.

Posted May 8, 2015
The toilet is wide but low and not comfortable for men at least.