Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Its dated but not from lack of trying.

Posted Aug 20, 2014
Pros: Great location.
Cons: rates a bit high for a dated experience IMO. To keep charging those rates its time to re-invest into the place and build new wings.
Hotel is older but is well maintained and looked after. There is no real problems to complain about but an older building that bears the scars of remodels and improvements is hard to hide. The owners and staff are doing a wonderful job but the sad reality is it will probably have to go sooner or later. However its my preference to stay in brand new construction which isn't always all that wonderful either. The Water Tower has character, and a certain ambiance about it. By no means would I tell somebody not to stay there nor do I wish to insult it or the wonderful staff, but the new hotel down the street is more appealing to me. The only bad thing at the water tower was the nice rock waterfall in the pool was out of order which was disappointing for my boy. Things happen, so no big deal, and the staff said it happened that afternoon, so its totally understandable. Its time to demo a wing and start rebuilding this long time established place.
Comment from Hotel Management
Aug 27, 2014 by Hotel Management, Hotel Management
Hello Bones, Thank you for your comments. I'm certainly glad you were able to enjoy and appreciate our wonderful staff. We are a family-owned and operated hotel, and we take great pride in offering our own personal brand of Northern Ontario hospitality. The original construction of the Inn took place in 1974 (yes, we've been in business for 40 years!), and we did a full renovation of the entire property in 2010. Our decor is modern, but with a cozier ambiance and more character, as you note, than newly-built hotels. Our decor reflects our connection with nature. I do regret that the wading pool waterfall was out of order during your stay - I've confirmed that it is back up and running. It appears you enjoyed your stay...we hope you will visit again. Perhaps your boy will get a chance to enjoy the waterfall next time...I know he would really love it! Jamie
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, Manitoba

A great place to stay.

Posted Aug 1, 2014
Pros: Clean, with excellent service.
Cons: Nothing
Location: A great deal of restaurants around the hotel. A lot of choices.
Great check in... had us on the 4 th floor. We asked for the main floor, no problem! My wife still does not have wheels on her luggage. Dinner at Caseys was fabulous!!! Six dollar apps, were really the regular sized apps but half the price!!!!
Comment from Hotel Management
Aug 21, 2014 by Hotel Management, Hotel Management
Hi Wally! I'm very glad we could accommodate, and that you and your wife so thoroughly enjoyed your stay. Your comments are appreciated. Visit us again soon...and please get your wife a bag with wheels! :) Cheers!
5 out of 5
Recommended
for Everyone
by A verified traveler from dorion ontario

Close to all I needed to see

Posted Jul 29, 2014
Pros: Staff friendly and accommodating
Cons: Nothing needs improving
Location: Central location to all that I required
I have used this motel many times and all experiences where top of the line motels Will definitely stay there again
Comment from Hotel Management
Aug 21, 2014 by Hotel Management, Hotel Management
Hi Yolinda, As a person who seems to travel frequently, your complimentary opinion is very much appreciated. We very much look forward to your next visit!
3 out of 5
Recommended
for Everyone
by A verified traveler from London Ontario

Good experience

Posted Jul 9, 2014
Friendly helpful staff and clean rooms. Restaurant food was good. Everything worked well in the spa area.
Comment from Hotel Management
Aug 21, 2014 by Hotel Management, Hotel Management
Hi John, I'm glad you were able to enjoy so many of our great amenities as well as our northern-style of hospitality. We truly enjoy making our guests feel like they are at home. Cheers,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but overpriced

Posted Jun 11, 2014
Pros: The pool complex is quite nice.
Cons: The beds were not very comfortable.
We stayed here on a weekday and most of the rooms were empty. However, the price was still quite steep considering its location and the time of year.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to where we were going.

Posted Jun 9, 2014
Enjoyed our stay. Loved the pool. Will come again.o
4 out of 5
Recommended
for Getaway With Friends
by Kimberly from Sault Ste marie

Good time

Posted Jun 3, 2014 on Hotels.com
Went for a sleepover birthday party. Girls had a blast in the pool
4 out of 5
Recommended
for Couples
by A verified traveler

Lovely spa, a bonus!

Posted May 31, 2014
Good place for R&R after a day on the road. The restaurant is pricey though.
5 out of 5
Recommended
for Families
by Kristeen

perfect for the kids!

Posted May 21, 2014 on Hotels.com
all the different pools and hot tubs make it perfect for children of all ages
3 out of 5
Recommended
for Business Travelers
by hubertbourne from kamloops

not bad

Posted Apr 29, 2014 on Hotels.com
Needs a lot of matenence things are getting old