Suite, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes
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Reviews of Quattro Hotel & Conference Centre, Ascend Hotel Collection

3 out of 5
Quattro Hotel & Conference Centre, Ascend Hotel Collection
229 Great Northern Rd, Sault Ste. Marie, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 1005 reviews" "
Rating 8 - Good. 249 out of 1005 reviews" "
Rating 6 - Okay. 60 out of 1005 reviews" "
Rating 4 - Poor. 20 out of 1005 reviews" "
Rating 2 - Terrible. 12 out of 1005 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

10/10 Excellent

Fredrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with the check in.
Stayed 1 night in Apr 2024

8/10 Good

DARLA

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a nice stay. I was confused about the dirty cutting board and dish cloth/towel but otherwise, a nice place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Anna, Calgary

Traveled with partner
Liked: Staff & service, property conditions & facilities
Overall, the hotel stay was fine. The bed was comfortable, and lots of hot water in the shower. The fitness room and pool were really nice. I did find housekeeping a bit inconsistent. Lots of clean towels when asked for them, but the dirty complementary drinking glasses were not always replaced, nor were the bathroom toiletries replaced consistently. There didn't seem to be enough lamps and light in the room, but to be fair, that seems to be a thing in hotels rooms. Never enough light. All in all, not bad.
Stayed 6 nights in Apr 2024

10/10 Excellent

Jean Marc

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet spot. Good place to stay
Stayed 1 night in Apr 2024

8/10 Good

Rebecca

Nice
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Traveled with partner
Great restaurant
Stayed 1 night in Apr 2024

8/10 Good

Francis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've never had a bad stay at the Quattro. Dinner is excellent, rooms are always cleaned. Staff is excellent. Only issue is the complementary breakfast was not good. Very few options and bland. Despite the one shortcoming, I will definitely be returning for future stays.
Stayed 3 nights in Apr 2024

8/10 Good

Bailey

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Mar 2024

6/10 Okay

tyler

Business traveler
The laminate flooring in the suit I rented felt very dirty. The pictures online show carpet… not sure why I got stuck in a nasty room.. Pretty disappointed.
Stayed 2 nights in Mar 2024

8/10 Good

Constance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful restaurant with great food and staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Jordan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was safe, functional, and clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Donna

Traveled with family and small children
Liked: Property conditions & facilities
No complaints. Friendly & accommodating staff.
Stayed 1 night in Mar 2024

10/10 Excellent

blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Brie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only upset was that the hot tub was out of commission and the restaurant is closed on Sunday night, neither of which was obvious when booking.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, accompanied staff on arrival.
Stayed 1 night in Mar 2024

10/10 Excellent

noella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

8/10 Good

Dwayne

Nice and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and safe! Rooms are comfy and cozy.
Stayed 1 night in Mar 2024

8/10 Good

Michele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at the Quattro its clean quiet and nice rooms
Stayed 1 night in Feb 2024

8/10 Good

K.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been in a few different hotels in this city.Rating as a 8 not a 9.Dining you need a reservation.Could not close the curtains they have 4 mounts on the rod preventing them from closing at ground level...needs 2 separate rods and the curtains hang over the heater.Needs some work.Clean and no tub.
Stayed 1 night in Feb 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Karly

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay, it was quiet the room was clean and had lots of room and the restaurant was excellent
Stayed 2 nights in Feb 2024

6/10 Okay

Daniel

Stayed 1 night in Feb 2024

6/10 Okay

Dean

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
No air conditioning
Stayed 1 night in Jan 2024

10/10 Excellent

Naomi

Traveled with family
It was a smooth check in. They accepted my visa debit.
Stayed 1 night in Feb 2024

6/10 Okay

Patrick, Sault Ste Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to dining. Bed and pillows were not amazing, and a decent amount of noise coming from the rear of the property.
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Richard, North Bay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jan 2024

10/10 Excellent

Josée

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great 3-day stay! The staff at the front desk were kind and helpful, and my room was clean and as-advertised. The included breakfast was always good, and I also enjoyed the pool and sauna. I would stay here again!
Stayed 3 nights in Jan 2024

10/10 Excellent

Christine

Stayed 1 night in Jan 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of amenities within the building. Some of the signage is confusing, but worth it. Lovely food available and staff was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Joann

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Great stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
I didn’t like being in the second floor with no elevator. I had my three kids plus all their ski gear. Not easy
Stayed 2 nights in Dec 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed that there was no hot tub. Also to have to listen to the guy above is pee everytime was horrible. We could hear way too much and this would be the reason I wouldn't come back. Sorry
Stayed 1 night in Dec 2023

10/10 Excellent

Maurice

Stayed 6 nights in Dec 2023

10/10 Excellent

Terri A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

10/10 Excellent

Vladimir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023