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Reviews of Citotel Le Volney

2 out of 5
Citotel Le Volney
1 Rue Volney, Saumur, Maine-et-loire

Reviews

8.2

Very Good

Rating 10 - Excellent. 57 out of 176 reviews" "
Rating 8 - Good. 74 out of 176 reviews" "
Rating 6 - Okay. 38 out of 176 reviews" "
Rating 4 - Poor. 5 out of 176 reviews" "
Rating 2 - Terrible. 2 out of 176 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Marianna

Business traveler, Traveled with partner
The room was a very small box room in the attic. Had an en-suite. Air con worked when it wanted. Could not open window as it opened over the bed. Breakfast was 8.50€ per person. You were given a small basket with one croissant each,one pain du chocolate each and some very hard bread. Plus the other continental breakfast fare. Did not feel it was worth it. Been in other budget hotels and they were mych better
Stayed 1 night in Jul 2023
Response from dt on Jul 21, 2023
Thanks for your comments, we have several categories of rooms, economic, standard and comfort, don't hesitate to call us before booking if you don't know what to choose.

6/10 Okay

Lola

Liked: Cleanliness
Disliked: Staff & service
The hotel room was very clean, linens crisp
Stayed 1 night in Oct 2022
Response from dt on Nov 25, 2022
Merci !

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from dt on Sep 7, 2019
Merci pour votre séjour !

10/10 Excellent

Chee Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel in lovely town of Saumur
Nice little hotel - comfy and quiet. Fairly well maintained through out. Simple but quite delicious breakfast! Good location, nearby car park, short walk to the town’s main attractions.
Stayed 2 nights in Oct 2018
Response from David on Oct 10, 2018
Thank you for your testimonial.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, good location
The hotel was great - exactly as described and the manager coped very well with a group of 11 adults and various requests. Twin rooms were quite small but adequate, hot water plentiful and breakfast was good. The location was very convenient and free parking possible as long as you didn't mind waiting occasionally to find a space.. The only thing I could possibly complain about is that the pillows were lumpy and should probably be replaced.

6/10 Okay

kate, Yorkshire, England

Liked: Cleanliness, staff & service
Disliked: Room comfort
Fine for overnight stay
Close to town centre, free parking nearby. Owner very helpful. Room very small, road noisy so unable to sleep with window open. No air conditioning so hot!
Stayed 2 nights in Aug 2017
Response from François Dupuy on Aug 20, 2017
Thank you for your remarks. We have only 2 rooms with air conditionning

8/10 Good

Sue, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Good value for money well placed hotel. Offers French breakfast. Friendly atmosphere. Extremely helpful. Would stay there again and recommend. Room small but adequate for solo traveller. Opening window.
Stayed 2 nights in Jul 2017
Response from François Dupuy on Aug 20, 2017
Thank you for your kind message.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable stop over
Only stayed one night during a tour of the Loire Valley. Saumur is a lovely town with plenty going on in and around it. The hotel is just a 5-10 min walk from the main centre where there are plenty of restaurants. The owner was very helpful on arrival and directed us to a very near free car park. There is no lift so be prepared to lug your cases if you are on the top floor LOL! The room was very compact but had all we needed, bed was comfy and the shower was very good (bathroom all very compact but clean and everything needed). It was very hot when we were there and although there is no air conditioning there was a good fan in the room which circulated the air good enough. Breakfast was a simple but very friendly affair and the owner was very helpful regarding places to go etc. All-in-all a great stop over at a very reasonable price.
Stayed 1 night in Jul 2017

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, close to town centre, friendly owner
Our party of 7 (4 rooms) stayed for 2 nights at the Citotel Le Volney in Saumur as part of a flying tour around the Loire Valley. Very pleased with the hotel, although it was an old building the rooms were very clean and tidy, the bathrooms especially so and were well equipped and clean with lots of hot water. Bedrooms were not the largest of hotels I've stayed in, but for our purposes, they were more than adequate. The proprietor speaks very good English and was extremely helpful for any questions we had. Breakfast was good value and there was plenty of food. The hotel is not all that far from the town centre and Chateau, perhaps a 10 minute walk. Only negative comment was the Wifi, it went on the blink on the first afternoon and whilst restored on the second day it was still quite slow. Other than that I would thoroughly recommend this hotel
Stayed 1 night in Jun 2017
Thank you for your positive feedback and we hope to see you again ! Best regards.

10/10 Excellent

Piers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the centre of Saumur
Easy to find in the town centre. Friendly and helpful owner who will point out the large free car park 40 metres up the road. Quiet area, even though it's very central. Small, cosy rooms with very comfortable beds, bathrooms quite small but fully equipped and very clean. WiFi good. Nice fresh breakfast. All in all a very nice authentically French experience. Would definitely stay here again next time we are in the Loire Valley.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming host & a delightful older style hotel.
Unfortunately we had only booked one night and would have happilly stayed longer had a room been available.

10/10 Excellent

Martin, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why stay anywhere else in Saumur?
We stayed one night on the way south.Arrived quite late but Monsieur welcomed us warmly and gave us good advice on the best places to eat locally. Directed us to free parking at the end of street. Very comfortable beds in quiet,clean, room. Good coffee and the best bread and croissants we've had for years - bought in freshly from his local baker. Quietly charming and wonderfully French.

4/10 Poor

daniel, England

Liked: Cleanliness
Disliked: Property conditions & facilities
Agen options
it is a small hotel with very small rooms. very basic but clean. not much for the cost

10/10 Excellent

Adrian, Worthing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
We stopped overnight on a short tour of the Loire Valley. The manager was very friendly and went out of his way to make us feel comfortable, including booking a very good local restaurant.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, convenient location
This place was a great for spending the night in Saumur. Good location and a place for bike storage.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff. Lovely breakfast. Bed a bit hard, pillows not great but room was pleasant and clean. No air conditioning but there was a fan.

8/10 Good

Sophie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Place
The staff were all really nice. Great welcome and service during breakfast.

10/10 Excellent

Ronald, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is everything you want for a short stay
Hotel is everything you want for a short stay, it is clean, comfortable and adequate. Stairs can be a problem if you are infirm. WIFI is good and free Breakfast is very good value at 7.50 Euros Air-conditioning is a fan. Hotel Owner is gem {friendliest owner} Its our second time their and would definitely recommend it and will stay there agin ourselves

8/10 Good

Calum, Cheshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Neat little hotel, clean and tidy, and the owner/manager very friendly and helpful. Location is excellent, just below the castle and close to shops and restaurants. Doubt if you will find a better hotel in Saumur at the same rates.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, good position. Small room. Good value for cost.

6/10 Okay

Philip, Villaricos

Liked: Cleanliness, staff & service, room comfort
Saumur central
Comfortable hotel with friendly manager. He gave sound advice on eating out. Breakfast was simple but very well presented and good service at the table

10/10 Excellent

lmu, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base for Saumur
Great location, superb staff - very helpful indeed.We were upgraded to a lovely large room with an ensuite and separate loo. Easy walking distance of everywhere. Very helpful with our bicycles too.

6/10 Okay

Mike, uk

Liked: Cleanliness
Disliked: Property conditions & facilities
Location of hotel good small walk into town.
Clean room but small. Cracked sink. No real place to hang wet cloths but owner did accommodate by taking our cloths to the cellar for drying. Breakfast was controlled not open buffet style.

6/10 Okay

ssandy, usa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
small but clean hotel in old section of town
free parking by town allotment for 24 hours with no problems. Room was clean on second floor, very small but adequate for budget room. Problem with double booking notified owner more than 24 hours before arrival but still uncertain about results. Expedia notified.

10/10 Excellent

Anjou VV visitor, S Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great central location
very friendly landlord, excellent shower, good breakfast, all round a well recommended inexpensive hotel, will use again in future. Good car parking in front of nearby post office.

6/10 Okay

John, Kent

Disliked: Property conditions & facilities, room comfort
Satisfactory for one night stay
The Hotel was satisfactory for a one night say, it was not expensive so we got what we paid for. The owner was pleasant and helpful. The location was good.John

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
very friendly and helpful. great central location
The location of the hotel makes it perfect for sightseeing and getting around on foot.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
The hotel was spotless if a little dated, but that added to it's charm. Central location without being too noisy at night. Staff couldn't be more helpful or knowledgeable about the area and breakfast was plentiful and fresh. Thoroughly recommend Hotel Volney.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean quiet hotel
Comfortable clean quiet hotel at a good price Friendly manager

4/10 Poor

Jeff, London, UK

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel Le Volney, Saumur
The hotel was preety dingy and there was no parking on site. The hotel room was very small and the absence of air conditioning during a hot spell in that part of France meant that the room was uncomfortable and we got little sleep. By contrast the shower room was very good. In addition it is worth pointing out that the owner was very friendly and helpful and the breakfast which was very reasonably priced was more than adequate

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Renaud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bien! Accueil très agréable, hôtel bien placé (en plein centre de la ville) et très calme! Je recommande!!
Stayed 2 nights in Oct 2023
Response from dt on Nov 6, 2023
Merci pour votre commentaire à très bientôt !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from dt on Nov 1, 2023
Merci et à bientôt chez nous !

6/10 Okay

Jean Yves

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
xxxx
Stayed 1 night in Oct 2023
Response from dt on Oct 23, 2023
Merci

10/10 Excellent

NATHALIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from dt on Sep 12, 2023
Merci !

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Escalier raide, salle d'eau exiguëe.
Stayed 3 nights in Aug 2023
Response from dt on Aug 29, 2023
Merci pour votre commentaire !

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Découverte
Séjour très agréable
Stayed 1 night in May 2023
Response from dt on Jun 11, 2023
Merci pour votre commentaire !

6/10 Okay

pascal

Liked: Cleanliness, property conditions & facilities, room comfort
leprix excessif pour la prestation
Stayed 1 night in Sep 2022

10/10 Excellent

Tessa

Stayed 1 night in Aug 2022
Response from dt on Sep 9, 2022
merci !

8/10 Good

Françoise

Stayed 1 night in May 2022
Response from dt on Jun 16, 2022
Merci !

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
A EVITER!
A EVITER CHAMBRE BAS PRIX! car DONNE SUR RUE PASSAGERE ET BRUYANTE ENTREES/SORTIES PERSONNEL ET CLIENTS TRES SONORES PARQUET GRINCE, PEUR DE PASSER A TRAVERS ACCES DOUCHE DANGEREUX (TRES HAUT, GLISSANT SANS BARRE D'APPUI) PAS DE VOLET MOQUETTE
Stayed 1 night in Jan 2022
Response from DT on Jan 10, 2022
Bonjour, merci pour votre séjour, désolé que vous soyez déçu, vous avez choisi une chambre économique plus petite et peut-être moins confortable que nos chambres standard ou supérieures, n'hésitez pas à nous contacter directement pour un prochain séjour, ainsi nous serons plus à même de vous conseiller au mieux en rapport à vos désidératas.

10/10 Excellent

yannick

Stayed 3 nights in Oct 2021
Response from dt on Oct 11, 2021
Merci d'avoir séjourner dans notre établissement !

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Le personnel tres prévenant et a l ecoute et de bon conseils pour les vistes dans leur ville petits déjeuners bien manque de différents fruits escalier tres raide une adresse a avoir sur soit
Stayed 4 nights in Sep 2021
Response from Dt on Oct 6, 2021
Merci d’avoir séjourné chez nous !

4/10 Poor

Philippe

Disliked: Cleanliness, property conditions & facilities, room comfort
Décevant !!
Stayed 1 night in Aug 2021
Response from dt on Aug 25, 2021
Merci d'avoir séjourné chez nous, comme vous semblé déçu merci de nous préciser ce qui ne vous a pas satisfait ...

8/10 Good

EVELYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à recommander sans hésiter !
Bon accueil dans cet hôtel bien placé, confortable, propre et dans une rue calme, facile pour se garer. Copieux petit déjeuner ! Merci beaucoup aux hôteliers !
Stayed 1 night in Sep 2020
Response from dt on Sep 29, 2020
Merci pour votre commentaire à très bientôt !

8/10 Good

Philippe, ACHERES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel très bien placé, accueil sympa, propre et agréable.
Stayed 1 night in Aug 2020
Response from dt on Aug 31, 2020
Merci pour votre commentaire !

6/10 Okay

GRUFFAZ

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2020
Response from dt on Jul 27, 2020
Merci pour votre commentaire

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hôtel de charme
Au top !! Très bon accueil, excellent emplacement... Cosy et joli
Stayed 1 night in Mar 2020
Response from dt on Mar 16, 2020
Merci pour votre témoignage !

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from dt on Aug 6, 2019
Merci d avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une petite pose bien agréable.
Très bon acceuil ,chambre agréable et propre. Petit déjeuner top.
Stayed 1 night in Jul 2019
Response from dt on Jul 19, 2019
Merci pour votre commentaire, à bientôt.