Ratings based on 577 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Mar 22, 2015
Pros: Proximity to the interstate is all.
Cons: Maintenance and quality assurance.
Location: Lots of history in the area. Good sea food. A nice beach.
Sink was partially stopped up. They unstopped it the next day while we were out but they should check things like that before guests arrive. The ice maker on our floor was broken the whole time we were there even though we reported it the night that we arrived. We had to make trips to another floor each day. They had a very heavy bed spread on the beds and a light sheet, nothing in between even though we requested something. The top spread had a red stain on it. Not sure what it was.
Comment from Hotel Management
Mar 24, 2015 by Angie, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns standards. Once again, thank you for taking the time to let us know about your stay and we hope that you will give us another chance to provide you with superior customer service the next time you are visiting the area. Sincerely, Angie Tuggle General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel near the Interstate

Posted Mar 20, 2015
Pros: Clean and very quiet.
Very friendly and helpful staff. Great fitness room with weight machines. Near Whole Foods!
Comment from Hotel Management
Mar 24, 2015 by Angie, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our 24 hour fitness center. We look forward to your next stay. Warm Regards, Angie Tuggle General Manager
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Iowa

breakfast

Posted Mar 18, 2015
Pros: very quick trip to their airport and interstate.
almost everything (juice machines, eggs, biscuits, milk pitchers, etc.) was empty and it took a while for the 1 attendant to re-fill dishes so don't be in a hurry. it was pretty good if you can wait for it.
Comment from Hotel Management
Mar 20, 2015 by Angie, Hotel Management
Thank you so much for taking the time to write a review about our hotel. We are happy to see you enjoyed your stay with us and you will be happy to know that we have recognized the need for 2 breakfast attendants and have implemented this on our busy mornings. We hope to see you again in the future. Warm Regards, Angie Tuggle General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Muscatine,IA

Close to airport. Easy access to major throughofar

Posted Mar 16, 2015
Easy check in. Good breakfast. Clean room and quiet. I left with a good feeling.
Comment from Hotel Management
Mar 24, 2015 by Angie, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Warm Regards, Angie Tuggle
3 out of 5
by A verified traveler

Posted Feb 26, 2015
Very noisy - outside our room and above us...not recommend staying on 1st floor
Comment from Hotel Management
Mar 6, 2015 by Tamia, Hotel Management
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and we apologize for the noise issues you experienced during your recent stay with us. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again. Sincerely, Angie Tuggle General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MA, USA

Close to airport

Posted Feb 23, 2015
We just needed to stay one night since our flight got delayed due to snow. We stayed in a king suite. Very spacious, nice, clean and comfortable. We enjoyed the pool. Did not get to try breakfast because out flight was so early the next day. Very much worth the stay! Staff was very nice and helpful during our short stay.
Comment from Hotel Management
Mar 6, 2015 by Tamia, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at our hotel. We look forward to your next stay and hopefully you will have time to enjoy our hot breakfast buffet. Warm Regards, Angie Tuggle General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
The front desk staff was a little colder then I would have liked. when I inquired about the airport shuttle at 8:30am the next morning I inquired as to if I needed to be down at 8:30...before I could follow up with "or do you need me down a couple minutes earlier", the front desk agent rudely replied "if you want a ride to the airport you do". Normally and as I did in this situation, I laughed because I can take a joke, but she had no indication she was joking. Nor was she warm or at all kind. She was nicer to the family in front. I don't know if it had anything to do with the fact that I had booked through expedia rather than the hotel itself, but either way, the hotel received my business so what's the difference?
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff accommodated our early call time

Posted Feb 16, 2015
Pros: Clean, comfortable and staff went out of their way to accommodate special needs.
Cons: The faucet in my room needed a little work to get hot and cold water.
Location: Close to the airport is all, but close to track for our group.
This hotel is clean and comfortable but not luxurious but a great value for its price point. We were the are for a high performance speed event at Roebling Raceway and had to be at the track at 7 am. Breakfast does not start until 7 am on Sat. and Sun. However, the staff somehow found a way to have the regular full breakfast available well before that (I don't know how early because I got down at 6:30. I thought this was extremely considerate and not something they had to do. That is good customer service. I heard that other hotels in the area that had drivers staying were not as accommodating. I would highly recommend this hotel and will now consider staying at Country Inn and Suites more often.
Comment from Hotel Management
Mar 6, 2015 by Tamia, Hotel Management
Thank you so much for taking the time to write a review about our property. We are thrilled that you enjoyed your stay with us! Please remember us the next time you have a race in the area. Warm Regards, Angela Tuggle General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Hilton Head SC

Good motel near airport

Posted Feb 15, 2015
The room was clean and updated. I used the shuttle service to the airport, which took me exactly when I needed to go. They do charge for long term parking and apparently check license plates, so ask first!
Comment from Hotel Management
Mar 12, 2015 by Angie GM, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time at our hotel. We look forward to your next stay. Warm Regards, Angela Tuggle GM
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Awesome stay.

Posted Feb 10, 2015
Pros: Cleanliness, great condition, courteous staff
Cons: More cookies!
Location: Great location! near airport, lots of new shops and restaurants have been built since I was there last year. Near walmart, ross, cookout, cheddars....
Expedia booking went great, hotel check in took maybe a minute tops, and it was clean. Hotel is nice, breakfast rocked and the whole experience made my one night stay very comfortable. I wished I could have stayed longer....lol....
Comment from Hotel Management
Mar 6, 2015 by Tamia, Hotel Management
It is so nice to hear when a guest has truly enjoyed their stay with us. Thank you so much for taking the time out of your busy schedule to write a review about us. We look forward to serving you again the next time you are in the area. Warm Regards, Angela Tuggle GM