Ratings based on 1,570 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chula,Ga

Posted Nov 25, 2014
Staff is wonderful !!!!! Close to many places to visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Close to everything.

Posted Nov 22, 2014
Terrific breakfast hostess named Brenda. She was so informative and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in good location

Posted Nov 20, 2014
My only con was that there was no lock box in the room. Never been to a hotel that didn't offer them in each room. It's a bit of a walk to downtown and River street but we enjoyed it cause of all the southern food we ate. Breakfast in the morning was good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Yorkshire, UK

Pleasant Hotel in good loication

Posted Nov 19, 2014
Pros: Cleanliness and friendiness of the staff.
Cons: Bacon and grilled tomatoes would have been welcome at breakfast. As we are from UK we didn't real expect them.
Location: Information Bureau across the road with lots iof information . Could walk to nearby restaurants.
The staff at this hotel were very helpful with any questions we asked. The room was large, clean and had all the amenities you could wish for.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Great hotel near the visitors center for tours

Posted Nov 18, 2014
Pros: The beds!
Location: Close to the visitor's center where you can go on several different city tours and within walking distance of Mrs. Wilkes Dining Room.
We had a great stay. Staff was wonderful. Close to the visitors center where you can go for the trolley tours. Close to Mrs. Wilkes Dining room which is a must. Absolutely love the beds!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and close to downtown great breakfast staff!!

Posted Nov 17, 2014
Pros: mrs Brenda at breakfast made everyone fell good each morning and staff was very friendly
Cons: Room was a little old looking. Wish they would have called about my child's medicine being left behind
Location: Great for civic center show I worked. Good walk if you want city market and river street
If you go say high to Brenda at breakfast I have never seen anyone in hotel go out of the way to make a stay more enjoyable but Brenda W. Did. My family enjoyed the stay and the place is really nice. Little hard to find.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff at desk and breakfast area were exceptional.

Posted Nov 15, 2014
Pros: Location, parking, breakfast was adequate, pool.
Cons: Let customers know about the name change in advance.
Location: Downtown Savannah, museums, shopping, good food, parks.
We came for the Rock and Roll Marathon. The hotel had easy access to downtown and the race beginning and finish.
4 out of 5
by A verified travelerfrom NJ

Hotel in a questionable area

Posted Nov 15, 2014
Pros: The breakfast was good
Cons: Change carpets out and improve on room cleaning
Location: The historical section was walkable,but again was not comfortable walking back to the hotel later in the evening.
The hotel is located on the outer part of the city in a questionable area. I did not feel comfortable walking around at night I also notice a police car that sat outside my room for most of the night.The hotel also just changed their name and I was not notified so it took awhile and two calls to the hotel to locate them. Also the carpets in the lobby and my room were dirty and strained.Also no ATM in the hotel, was sent to a gas station to us the ATM.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Huntersville, NC

Very Nice Hotel

Posted Nov 14, 2014
Pros: The overall hotel was nice.
Cons: Nothing that I can think of at this time.
Location: Location was probably good, however, I was on a business trip and was unable to check the surrounding area for things to do.
I booked this hotel through Expedia.com and was surprised at how nice the hotel was when checking in for my stay. The room was very nice and the hotel staff very friendly and accomodating of my needs.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom England

Hotel OK

Posted Nov 11, 2014
Pros: Good rooms except no coffee maker.
Cons: Genereal impression that it is being upgraded by new owners.
Location: As above, good.
Handy for Historic District, within walking distance and approx 20 minute walk to the river. They had changed their name the previous week and we were not informed so finding it was more difficult.