Ratings based on 685 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Extremely clean and comfortable, but NO wifi.

Posted Jul 10, 2014
Much better than expected. Everything was very clean and comfortable leave. Plenty of parking. Quiet location. Nice backyard. Only minus is wifi stopped working about an hour after we checked in. Front desk referred us to their 800 number tech support who blamed it on my pc settings. I found that insulting since 1) it worked fine for an hour or so and we didn't change any setting before it stopped working, 2) we had five different devices (including iPhone, iPad and windows PC) and it stopped working on all of them, and 3) We were able to get wifi in the lobby using the same devices; though the connection was slow you couldn't get anything done.
3 out of 5
Recommended
for Everyone
by A verified traveler from P

Posted Jul 1, 2014
It's a good place to stay with pets. The deposit is cheap and the staff is friendly.
Comment from Hotel Management
Jan 9, 2014
Dear Darell, We are so pleased to hear you enjoyed your stay along with your pets. As we are a pet friendly hotel sometimes it is a little harder to please all guests, but our team does a great job of making sure each and every guest, even our 4 legged guests, like they are at home and well taken care of. Thank you, The team at Best Western Plus, Richmond Hill
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable stay!

Posted Jun 29, 2014
Room was clean, cool, and comfortable! Enjoyed our stay!
Comment from Hotel Management
Jan 9, 2014
Dear Traveler, Comfort, cleanliness, and customer service are the top items when traveling and we are glad you noticed that we provide them all. Our entire team works hard to make sure the hotel is like a second home for all of our world travelers, whether its for business or pleasure. Again, thank you for your kind words and we look forward to serving you again soon. At your service, The team at Best Western Plus, Richmond Hill
2 out of 5
by A verified traveler

It wasn't what they advertised online!!!!

Posted Jun 23, 2014
I won't say it was a bad experience but the way that they have the hotel advertised online is NOTHING compared to in person. It needs an upgrade!
5 out of 5
Recommended
for Everyone
by A verified traveler

The room was spotless and fresh smelling.

Posted Jun 16, 2014
Pros: Location was peaceful and central to the sites we wanted to visit.
We were within 20 miles of Savannah with easy access to everything. The staff was so friendly.
5 out of 5
Recommended
for Everyone
by Val from Walsall UK

Same hotel 2 years on the trot

Posted Jun 14, 2014
We go to Savannah every couple of years to visit friends there. We stay at the Best Western Richmond Hill every time. Its in a nice part of Savannah, easy to find (on the 17 - just be careful not to miss the turning - look for the Applebys sign after the junction with the 95) The rooms are nice & clean, staff are keen to please & are polite. We love this hotel & will definitely stay there again next time we are in Savannah.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good deal for money spent.

Posted Jun 8, 2014
We just stayed 1 night, not a lot of experience with the hotel or staff. We would stay there again for the same rate.
5 out of 5
Recommended
for Everyone
by PB

SUPERB HOTEL

Posted Jun 4, 2014
Pros: I loved the room, the hotel and the staff.
Cons: Nothing.
Location: Location south of Savannah and an excellent Botanical Gardens which was well underway to be developed.
Our room was excellent. It was spacious, comfortable with all amenities and some very nice extras for our comfort. The hotel was the best of all 14 hotels and provided us with the best breakfast of the trip. The staff were outstanding and the hotel was extremely clean and spacious. There was plenty of parking space and there were restaurants nearby. Great value for money.
5 out of 5
Recommended
for Everyone
by Steve from Lakeland FL

Best place in Richmond Hill

Posted Jun 3, 2014
Ive stayed at this Best Western Plus several times in the last 6 months. Every stay has been great - the price, staff, cleanliness and comfort are all top notch. By far the best hotel in Richmond Hill, and they're pet friendly. Half a mile away from Molly MacPhersons Scottish Pub & Grill, which is a great place for drinks and food for the whole family while you're in town.
5 out of 5
Recommended
for Everyone
by LB from Charlottesville, VA

Excellent pet friendly hotel.

Posted Jun 3, 2014
Pros: Everything,,,,,,
Location: Close to historic area, interstate, & restaurants.
This hotel is one of the best we have ever stayed in. Had a nice indoor pool & hot tub. Room was very clean with all the amentities such as microwave & fridge. Staff was very friendly. 5 STAR HOTEL........