Ratings based on 919 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, florida

Small and very nice hotel

Posted Jul 24, 2015
Clean, Well manager and very nice Breakfast. The hotel has a very welcome happy hour. Pool and hot breakfast just price
Comment from Hotel Management
Jul 29, 2015 by D Patel, Hotel Management
Dear Guest, Thank you for your wonderful 5 star review. We appreciate the great score you given us. We are glad you chose to stay with us and experienced the fine service and accommodations we provide and strive for. We all look forward to having you back soon at the hotel! The Management team at Best Western Plus Richmond Hill Inn.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel great staff

Posted Jul 24, 2015
The breakfast staff is so friendly would definitely stay here again if ever back in the area
Comment from Hotel Management
Jul 29, 2015 by D Patel, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your satisfaction and opinion is very important to us and we will be using your feedback for training purposes and to implement improvements to ensure we offer an excellent experience to our guests. Thank you for your patronage and hope to see you soon again! The Management Team at Best Western Plus Richmond Hill Inn.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2015
Nice over night stopping point Clean comfortable rooms
Comment from Hotel Management
Jul 29, 2015 by D Patel, Hotel Management
Dear Guest, We would like to sincerely thank you for taking a moment to share your comments regarding your experience with us. After all, it is only with guest feedback that we’re able to provide superior service and Southern hospitality. We are looking forward to see you again soon. The Management Team at Best Western Plus Richmond Hill
3 out of 5
by A verified traveler

Posted Jul 20, 2015
Wasn't worth the the money. I spent almost 400 bucks for two nights. Not impressed. The pool was tiny. some of staff were rude. And my non smoking room smelled like smoke.
Comment from Hotel Management
Jul 29, 2015 by D Patel, Hotel Management
Dear Guest, Thank you for taking the time to write this review and hope you will accept my apologies for any inconvenience you experienced. Your satisfaction and opinion is very important to us and we will be using your feedback for training purposes and to implement improvements to ensure we offer an excellent experience to our guests. Thank you for your feedback and please accept my sincere apologies. I do hope that you will consider us again for future stays. The Management Team at Best Western Plus Richmond Hill Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Nice place!

Posted Jul 18, 2015
Pros: Overall, the whole hotel was very nice & included an indoor pool & hot tub, a continental breakfast & accepting well behaved larger dogs. Very pretty.
Cons: The pet area needs to be monitored each day as the night we stayed there, a colony of fire ants decided to build in that area.
Location: We just stayed the night on the way home.
We really enjoyed our stay there & especially appreciated that it was a pet friendly hotel. We also were allowed a handicap room which was made things much easier for my wife. They didn't limit the size of the dog, just require that your pet is well behaved, which I agree they should. Overall, we would love to stay there again sometime because it was definitely a very nice place which included such nice, friendly staff. :-)
Comment from Hotel Management
Jul 29, 2015 by D Patel, Hotel Management
Dear Guest, Thank you for your wonderful review of our hotel. I was pleased to see that you enjoyed your stay with us and that you found our location awesome! We are glad you chose to stay with us and experienced the fine service and accommodations we provide and strive for. Thank you for pointing out some of the features of our hotel. We all look forward to having you back soon at the hotel! Thank you again, the management team at Best Western Plus Richmond Hill Inn.
3 out of 5
Recommended
for Everyone
by A verified traveler from Jupiter, FL

Ok hotel. Staff very nice.

Posted Jul 14, 2015
Hotel was ok but a little expensive for the quality / comfort of the room. A/C was horrible. The kind located under the window. Ran for long periods blowing quite cold directly at nearest bed. Staff was very nice. Breakfast was included and pretty good. Breakfast room lady attendant was very nice and helpful.
Comment from Hotel Management
Jul 29, 2015 by D Patel, Hotel Management
Dear Guest, Our goal is to consistently provide our guests with a perfect stay! We are sorry your room keys left you with a somewhat negative perception. Hopefully we will have the pleasure of welcoming you back to the hotel on your next trip. Thank you for sharing your comments. The Management Team at Best Western Plus Richmond Hill Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler from Central NJ

Very nice hotel on our way to Florida

Posted Jul 13, 2015
Pleasant hotel stay at a very reasonable price. Hotel staff was very helpful at breakfast. My family will stay here in the future with our little dog.
Comment from Hotel Management
Jul 29, 2015 by D Patel, Hotel Management
Dear Guest, We are glad that you enjoyed the breakfast, location and the comfortable & cleanliness of our rooms. We are pleased to hear you enjoyed your stay and was "enough". We take pride in the items we are able to offer our guests for such a great rate. Its great you were able to enjoy the breakfast. At your service, The Management Team at Best Western Plus Richmond Hill Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville

Great Stay

Posted Jul 13, 2015
Experience was great..we had everything we needed, staff was friendly, room was clean and quiet. Highly recommended!
Comment from Hotel Management
Jul 29, 2015 by D Patel, Hotel Management
Dear Guest, Thank you for taking the time to write a review about your recent visit with us. We very much appreciate and value your feedback. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guest. It is always a pleasure to receive positive feedback. Next time, please be sure to enjoy our sparkling pool and the nightly nachos with fresh baked cookies. Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one. Sincerely, The team at Best Western Plus Richmond Hill Inn.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saint Louis, MO

Nice Hotel- 45 minutes away from beach, kind staff

Posted Jul 7, 2015
Pros: The privacy, and wiliness of the staff in helping us at all means possible.
Cons: The only thing I disliked when getting there was the fact a roach was crawing on our door- The staff had just sprayed and it is ofcourse its the South
Location: 45 minutes from Savannah, and we traveled to Georgia to spend the holiday at Tybee Beach. I highly recommend Tybee Island if in the area.
Me and my daughter traveled to Georgia from Saint Louis, and we of course got lost along the way. The staff at Best Western gave comfort when all else failed with getting there, and walked me through it with kindness and patience.
Comment from Hotel Management
Jul 13, 2015 by D Patel, Hotel Management
Dear Guest, Our location is often the main reason why guests choose to stay with us. Proud to say that our excellent product and friendly staff is the reason why guests return on their next visit. We all look forward to having you back soon at the hotel! The Management team at Best Western Plus Richmond Hill Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Posted Jun 15, 2015
Pros: Clean. First thing I look at when I entered the room was the bed line, They were white and clean.
Cons: Serve lunch, brunch and dinner. The snacks in the room could be complimentary. Most were for $4.00 each. I think that expensive so I didn't have any
Service was excellent. Breakfast was great! Very quiet environment. Thanks
Comment from Hotel Management
Jul 13, 2015 by D Patel, Hotel Management
Dear Guest, Our location is often the main reason why guests choose to stay with us. Proud to say that our excellent product and friendly staff is the reason why guests return on their next visit. We are glad to hear that you enjoyed our hot and cold breakfast. Next time don't forget to enjoy our Nightly Nachos special hour with fresh baked cookies every night. We all look forward to having you back soon at the hotel! The Management team at Best Western Plus Richmond hill Inn