Ratings based on 766 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mt.Dora Florida

Perfect stay right outside savannah...

Posted Oct 18, 2014
Pros: Clean place...friendly staff...great breakfast!
Cons: ???
Location: Easy access to Savannah Fun!
In just a short drive, you are able to be in all of greater savannah...perfect stay without the high cost of a downtown motel/hotel...
Comment from Hotel Management
Nov 18, 2014 by Angela Cantlon, Hotel Management
Dear Guest, Thank you for your glowing 5 Star review. We strive to make every guests stay enjoyable and I am glad to hear we were able to surpass your expectations with our great service and awesome location and you are right savannah downtown is 15 minutes away from us. We look forward to having you stay with us again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Stunning Hotel

Posted Oct 17, 2014
Pros: Quiet...Clean...friendly...Great price too
Cons: Can think of nothing
Location: Plenty to eat all around to suit all prices...very near Botonical Gardens...
What a great place! Really friendly helpful staff...hotel is in excellent condition too. Its set back of the road...pretty near to a major junction....but oh so quiet! So very clean too...I cannot praise this hotel enough. I would definitely stay here again....plenty of places to eat around and about too. All in all....10/10
Comment from Hotel Management
Nov 18, 2014 by Angela Cantlon, Hotel Management
Dear Guest, Wow thank you for such a pleasant review! We really appreciate all your comments. Thank you for your compliments to our staff as we thrive for the 100% guest satisfaction. I am pleased that you enjoyed your stay. Thank you for pointing out some of the features of our hotel. Customer satisfaction is our number one priority, thus I am glad we were able to exceed your expectations.Once again thank you for giving us perfect score. we are looking forward to see you soon !!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Best Western Richmond Hill

Posted Oct 14, 2014
This is a great place to stay. We always stop here going and coming from our home in NC to Orlando. The check-in is quick and the staff is courteous. They have excellent rooms, smoking and nonsmoking. Very well priced. Love the pool and hottub. They have chips, salsa, cheese, veggies, etc for a welcome to visitors at 6:30 every evening. Their breakfast buffet is wonderful! I'm already looking forward to our next stay!
Comment from Hotel Management
Oct 15, 2014 by Angela Cantlon, Hotel Management
Thank you for the great compliments. It is great to hear such good feedback from our guests and to feel rewarded when we read that we are doing a good job. Thank you for pointing out some of the unique features of our hotel. We are looking forward to see you soon!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jonesborough, TN

Outside of the city but close enough

Posted Oct 14, 2014
Pros: Price
Location: Close to Savannah
We chose this hotel because it was an Expedia VIP Access hotel close to Savannah. It is approximately 25 min from the city which was fine with me. The room was in good condition. My wife loved the free cookies at night along with the free lemonade. The breakfast was a good way to start off the day. I would definately recommend this to anyone wanting to visit Savannah but not pay the much higher prices of staying in town.
Comment from Hotel Management
Oct 15, 2014 by Angela Cantlon, Hotel Management
I really enjoyed reading your thoughts and can not thank you enough for sharing such a pleasant review. We are always graciously happy to hear of our guest's great experiences. We hope that we will have the pleasure to have you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2014
It was ok. Location was great. Close to everything. Probably would stay again
Comment from Hotel Management
Oct 15, 2014 by Angela Cantlon, Hotel Management
It was a pleasure hosting you during your recent stay with us, thank you for taking the time to write a good comment. we are happy you enjoyed your stay with us and look forward to your next visit.
3 out of 5
by A verified travelerfrom Massachusetts

They double bill you!

Posted Oct 9, 2014
Everything was average and clean however I booked and paid for the hotel through expedia and upon checkout I was handed a bill that the amount was 0 balance. I explained that I should not be receiving a bill as I had prepaid for the stay and the desk person agreed and took the bill away. A few days later there was a charge on my account for the full balance of my stay and I was double billed. To me, this is a big black mark on their reputation and I will definitely NOT stay there again nor will I recommend Best Western to anyone. Watch your accounts!
Comment from Hotel Management
Nov 17, 2014 by Angela Cantlon, Hotel Management
Dear Guest, Thank you for taking the time to write this review and hope you will accept my apologies for any inconvenience you experienced. Your satisfaction and opinion is very important to us and we will be using your feedback for training purposes and to implement improvements to ensure we offer an excellent experience to our guests. Thank you for your patronage and hope to see you soon again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Delawatr

Great place to stop for the night

Posted Oct 4, 2014
Clean room, comfy beds, nice breakfast, great price. We're happy and will stay again.
Comment from Hotel Management
Oct 12, 2014 by Angela Cantlon, Hotel Management
Thank you very much for taking the time to write such a wonderful review! Cleanliness is very important not only to our guests but to us as well, Your 5 star feedback is truly appreciated by all of us. We are glad that you are happy while your stay. We hope to see you return soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom orlando,fl

Tremendo hotel. The best hotel

Posted Sep 22, 2014
Very good breakfast, clean rooms great attendance polite staff We loved it Ingrid C.
Comment from Hotel Management
Oct 11, 2014 by Angela Cantlon, Hotel Management
Thank you for taking the time to write this wonderful review! Thank you for your compliments on our staff and also for your comments on our breakfast. We’re happy to hear you enjoyed your stay and we’re looking forward to see you return.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Athens, TN

Very nice Hotel outside the city of Savannah,Ga.

Posted Sep 16, 2014
Pros: Clean and very comfortable accomadations.
Cons: Don't know did not stay long enough to see anything wrong.
Location: We rode Old Town Trolley to Savannah Historic District and we also ate at Steamers which is a local eatery just right down the rode from hotel.
I would recommend this hotel to any body going to Savannah Ga, When we return to Savannah we will stay here again. The Best Western was very clean and nice. The employees were very pleasant and helpful as we made arrangements to ride the Old Town Trolley. Alicia, at the front desk made the appointment for them to pick us up and take us to the city of Savannah to sight see. The breakfast was wonderful with a lot of choices of hot and cold foods. The breakfast room was VERY clean and well stocked at all times. Overall the experience at Best Western Plus was GREAT!! We will return.
Comment from Hotel Management
Oct 12, 2014 by Angela Cantlon, Hotel Management
Thank you for sharing your experience with us! I’m delighted to hear the staff did a wonderful job at making your stay a great one! I will be sure to let Alicia know! you are right savannah downtown is 15 minutes away from us. we are glad to hear that you enjoyed our breakfast buffet. We look forward to having you stay with us again!
3 out of 5
by A verified traveler

NO SOUND BARRIERS

Posted Sep 14, 2014
This is a very nice hotel in great location; with staff. The only complaint which is also a deal breaker- their is no sound barrier between the walls. I literally could hear " Every" move the individuals above made. OMG- it was the worst thing ever!!! I might I gotten a total of 8 hours sleep during my 2 nights stay.
Comment from Hotel Management
Oct 11, 2014 by Angela Cantlon, Hotel Management
Thank you for taking the time to review our hotel. We appreciate your comments and are sorry for your inconvenience. we are looking into the issues and are taking steps to resolve them, again, Thank you for staying with us and we hope you will give us another chance..