Ratings based on 488 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from the villages fl

Visiting Savannah

Posted Jul 4, 2015
Great stay. outstanding customer service. Shuttle into the historic area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cordele, GA

Nice hotel! Great location!!

Posted Jul 3, 2015
My family enjoyed our stay. It is a clean hotel and has a very friendly staff. Great location and convenient shuttle van.
5 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

Posted Jun 30, 2015
Location: Take the on/off tour bus & you can get anywhere in the district.
When we got there, there was a problem with the commode. The staff saw it was fixed immediately. The concierge was especially helpful, and went out of her way to make sure we had what we needed, including that we got to see what we wanted. The hotel is right at the edge of the historical district, and the hotel offers a shuttle to various places in town. We would stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

Posted Jun 30, 2015
Location: Take the on/off tour bus & you can get anywhere in the district.
When we got there, there was a problem with the commode. The staff saw it was fixed immediately. The concierge was especially helpful, and went out of her way to make sure we had what we needed, including that we got to see what we wanted. The hotel is right at the edge of the historical district, and the hotel offers a shuttle to various places in town. We would stay there again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Hotel Experience

Posted Jun 29, 2015
Pros: Location, breakfast included, and mattress slept wonderfully.
Cons: Check sofa for stains to be cleaned. Monitor staff for professionalism. Only ran into that once. All other staff exceptional!
Location: Near the historic district and River front shops along with welcome center. Museum a must.
The female desk clerk could not locate my reservation and gave me a cheaper rate. I just hope I don't get billed twice! The remainder of our stay was excellent. Staff very friendly and helpful. Room was clean except for a couple stains on the sofa. The mattress was heavenly. Slept like a baby. Breakfast included. It was great. Did not use the in door pool, but it looked very nice. Hotel shuttle very nice to use. Drivers very pleasant. Would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2015
Just fine. Little further away from where we wanted to be , but price was right.
3 out of 5
Recommended
for Everyone
by A verified traveler from West Virginia

Check in and parking

Posted Jun 3, 2015
Pros: Room was lovely
Cons: Entrance to hotel to accommodate more than one guest at a time and hotel shuttle not to block hotel shuttle for check in and check out.
Location: Hotel not located close to downtown requires shuttle.
Entrance to hotel couldn't accommodate more than one guest at a time. Difficult to find parking had to go out to main street to go back around to find parking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2015
Great experience staff was very accommodating, shuttle service to downtown was a big plus. the concierge was a very pleasant and knowledgeable young lady.
4 out of 5
Recommended
for Everyone
by A verified traveler from Upstate, New York

Nice hotel close to everything.

Posted May 8, 2015
The hotel was clean, beds were comfortable, there were always plenty of clean towels. The room was very spacious. Staff was friendly and helpful. The free shuttle and breakfast were both very helpful and great time savers.
2 out of 5
by A verified traveler from Bellaire, MI

Not as advertised

Posted May 1, 2015
Pros: After our experience in having to move and the GM, not much nice to say here. I have never encountered something like this before.
Cons: The GM and the maid service.
Location: Savannah is beautiful and the Historic District is a must see.
This hotel is on the very outskirts of the Historic district. They provide a shuttle that can take you to any part of the Historic District, but getting back may involve a cab ride. We found the maid service in our room far below par and, in fact, found that the bed had been wetted by either urine or water. They moved us to a different room, but one of the beds appeared to have been slept in already. The GM would do nothing to compensate us for these issues, but did remove the parking fee, which was a small token. In general the rest of the staff was great, but the maid and the GM were less than par.