Ratings based on 483 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Hotel Experience

Posted Jun 29, 2015
Pros: Location, breakfast included, and mattress slept wonderfully.
Cons: Check sofa for stains to be cleaned. Monitor staff for professionalism. Only ran into that once. All other staff exceptional!
Location: Near the historic district and River front shops along with welcome center. Museum a must.
The female desk clerk could not locate my reservation and gave me a cheaper rate. I just hope I don't get billed twice! The remainder of our stay was excellent. Staff very friendly and helpful. Room was clean except for a couple stains on the sofa. The mattress was heavenly. Slept like a baby. Breakfast included. It was great. Did not use the in door pool, but it looked very nice. Hotel shuttle very nice to use. Drivers very pleasant. Would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2015
Just fine. Little further away from where we wanted to be , but price was right.
3 out of 5
Recommended
for Everyone
by A verified traveler from West Virginia

Check in and parking

Posted Jun 3, 2015
Pros: Room was lovely
Cons: Entrance to hotel to accommodate more than one guest at a time and hotel shuttle not to block hotel shuttle for check in and check out.
Location: Hotel not located close to downtown requires shuttle.
Entrance to hotel couldn't accommodate more than one guest at a time. Difficult to find parking had to go out to main street to go back around to find parking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2015
Great experience staff was very accommodating, shuttle service to downtown was a big plus. the concierge was a very pleasant and knowledgeable young lady.
4 out of 5
Recommended
for Everyone
by A verified traveler from Upstate, New York

Nice hotel close to everything.

Posted May 8, 2015
The hotel was clean, beds were comfortable, there were always plenty of clean towels. The room was very spacious. Staff was friendly and helpful. The free shuttle and breakfast were both very helpful and great time savers.
2 out of 5
by A verified traveler from Bellaire, MI

Not as advertised

Posted May 1, 2015
Pros: After our experience in having to move and the GM, not much nice to say here. I have never encountered something like this before.
Cons: The GM and the maid service.
Location: Savannah is beautiful and the Historic District is a must see.
This hotel is on the very outskirts of the Historic district. They provide a shuttle that can take you to any part of the Historic District, but getting back may involve a cab ride. We found the maid service in our room far below par and, in fact, found that the bed had been wetted by either urine or water. They moved us to a different room, but one of the beds appeared to have been slept in already. The GM would do nothing to compensate us for these issues, but did remove the parking fee, which was a small token. In general the rest of the staff was great, but the maid and the GM were less than par.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
Pros: Convenience, staff was polite and accommodating.
We had a great time exploring Savannah's historic district and riverfront from our hotel. We walked most places, but when we were tired a shuttle was available to take us where we needed to go.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Reasonable rates and lets you find own breakfast!

Posted Mar 28, 2015
Pros: No breakfast!
I hate feeling that I paid for . . . and therefore have to eat . . . a hotel breakfast! Found a GREAT bakery / coffee shop just over the bridge from motel and REALLY ENJOYED BREAKFAST!
5 out of 5
Recommended
for Couples
by A verified traveler

st patty day

Posted Mar 20, 2015 on Hotels
My boyfriend and i came for st.patricks day festivities. Hotel was great! No issues. Will stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saratogs, NY

Savannah Stay

Posted Mar 15, 2015
We had a very wonderful stay here. The rooms were clean and very nice. Beds were so comfortable. Our room had a fridge which was great for making sure we had bottles of cold water. Having access to the Shuttle was a huge plus. The hotel is very close to the River Walk and the historic downtown area but it looked like the few blocks to those areas might not be the safest neighborhoods to walk through. The shuttle was great and only a phone call away. Unfortunately it didn't begin to run until 10 am. Too late to grab an early breakfast downtown before a day of exploring the wonderful city. Hotel parking is not included. The breakfast is OK but pretty basic. All the staff we interacted were friendly and very helpful. I highly recommend going to the Visitor Center. They were extremely helpful and gave us great tips on what to see in the amount of time we had.