Suite, Multiple Beds, Accessible, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
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Reviews of Comfort Suites Savannah North I-95

2.5 out of 5
Comfort Suites Savannah North I-95
115 Travelers Way, Port Wentworth, GA

Reviews

6.8
Rating 10 - Excellent. 304 out of 1001 reviews" "
Rating 8 - Good. 220 out of 1001 reviews" "
Rating 6 - Okay. 176 out of 1001 reviews" "
Rating 4 - Poor. 138 out of 1001 reviews" "
Rating 2 - Terrible. 163 out of 1001 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

norman

Traveled with partner
Excellent check in
Stayed 1 night in Apr 2024
Response from Jay on Apr 8, 2024
Dear Norman,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Please visit us again soon!

6/10 Okay

Josh

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Jay on Apr 10, 2024
Dear Josh,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

Sarah

Traveled with family
The bathroom was dirty. The bottom of the tub was peeling off.
Stayed 1 night in Apr 2024
Response from Jay on Apr 7, 2024
Dear Sarah,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with bathroom cleanliness. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,JayGMComfort Suites Savannah North

10/10 Excellent

Danylo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024
Response from Jay on Apr 4, 2024
Hey Danylo,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

4/10 Poor

Asia

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

DeAngelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent clean & roomy, bed was very comfortable slept well. Breakfast was good. love everything people were very nice welcoming . The only thing which I am sure will be fixed is a light poll in parking lot to rear of building was knocked over by a truck or something and was just laying there wires and all exposed. That light is needed for safety and should be fixed.
Stayed 1 night in Feb 2024

8/10 Good

Durpattie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large but could use some minor updates. But for the price. Excellent!!!!
Stayed 1 night in Feb 2024

6/10 Okay

susanna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pro's: Beds were comfy and clean. Shower pressure and head were great. Room is well equipt for family space and needs (mic/frig/x2 queen pull out). We slept well. Cons: Major updates are needed to facility. Floor in room - stains all over, looked filthy so much staining. Walls - chipped paint, smeared idk dirt? on various places, outside wall to roon wall - paint actually looked melted and seam for this important location is separated. Single Bathroom mirror light had three bulbs flickering. Repainted tub paint coming off at drain (ew!). Under kitchenette sink was molded warped and unusable space. Damprid hanging in closet (bag was full!) And whole place smelled of super strong purple Fabuloso - which would be welcome if it wasnt so strong to mask other odors. Breakfast was a bunch bread choices and powdered eggs with sausage. Worst thing = room AND lobby coffee were the worst I've ever tasted and i've had some really bad coffee. HORRIBLE Yuk. BYOC!! Oh and the rotten lemon water. Don't drink that!!
Stayed 1 night in Jan 2024

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Acquilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Karesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Richard

Stayed 1 night in Jan 2024

10/10 Excellent

Debra

Stayed 1 night in Dec 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a suite that had five beds a small dog! It is conveniently located beside I-95, which is excellent for a road trip stay. It was spotless, and the staff was very attentive
Stayed 1 night in Dec 2023
Response from KP on Jan 2, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North. We hope to see you again soon.

8/10 Good

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint was the carpet smelled in the room. Otherwise everything else was good.
Stayed 1 night in Dec 2023
Response from KP on Jan 2, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North. We hope to see you again soon.

10/10 Excellent

WILSON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from KP on Jan 2, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North. We hope to see you again soon.

10/10 Excellent

Wilson

Stayed 1 night in Dec 2023

10/10 Excellent

Devender

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from KP on Dec 29, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Ken PatelGMComfort Suites Savannah North9129651445

10/10 Excellent

Carie

Stayed 1 night in Dec 2023
Response from KP on Dec 29, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Ken PatelGMComfort Suites Savannah North9129651445

10/10 Excellent

Jessica

Liked: Staff & service, amenities, property conditions & facilities

8/10 Good

Mee Ree

Traveled with family
Liked: Amenities
Good
Stayed 1 night in Dec 2023
Response from KP on Dec 29, 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North. We hope to see you again soon.

2/10 Terrible

Ashley

Stayed 1 night in Dec 2023
Response from KP on Dec 29, 2023
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. We are working very hard to get everything done in a timely manner.

6/10 Okay

Talitha

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was not in the best shape, including the walls & the ceiling. Also, the bathroom sink leaked out from the pipes.
Stayed 1 night in Dec 2023
Response from KP on Dec 22, 2023
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. Whenever we took this hotel over a year ago it was in worse condition than we thought. We are working very hard to get everything done in a timely manner.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope!!!
The place is under construction, old dingy, elevator was rough, common area smelled like Fabreeze, room smelled musty. Chose to leave within minutes. Booked at a Marriott property nearby. Customer service lacked as well. Issue getting credit resolved. Still working on that!!!
Stayed 1 night in Dec 2023
Response from KP on Dec 22, 2023
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. Whenever we took this hotel over a year ago it was in worse condition than we thought. We are working very hard to get everything done in a timely manner.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. It was very quiet and i was able to get some much needed rest.
Stayed 1 night in Nov 2023
Response from KP on Dec 22, 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

4/10 Poor

Elizabeth

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived I was told there were no pet friendly rooms available. Expedia did not indicate I needed to book a specific pet friendly room. In fact I stayed at the same branded property in Florence SC where that was not an issue. Instead at the Savannah property I was charged extra to use a room I was told was different than type room I booked. I had booked a king suite and that is what I received along w a moldy musty horrible odor. I could barely breathe. The bathroom was in poor condition—visible missing molding around the tub, toilet was yellowed. I was also given a room on the first floor on side of building w the interstate. As a single woman traveling w just my dog I did not feel safe. Really a horrible experience.
Stayed 1 night in Nov 2023
Response from KP on Dec 22, 2023
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. Whenever we took this hotel over a year ago it was in worse condition than we thought. We are working very hard to get everything done in a timely manner.

2/10 Terrible

Danielle

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no one at the desk when we arrived. Then we were told that even though we booked a dog friendly room we would have to pay extra because we were assigned to a floor that pets aren’t allowed. The room we had smelled so bad of mold that I woke up sick. There were stains everywhere. It was overall horrible.
Stayed 1 night in Nov 2023
Response from KP on Dec 22, 2023
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. Whenever we took this hotel over a year ago it was in worse condition than we thought. We are working very hard to get everything done in a timely manner.

4/10 Poor

Ariel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from KP on Dec 22, 2023
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. Whenever we took this hotel over a year ago it was in worse condition than we thought. We are working very hard to get everything done in a timely manner.

10/10 Excellent

Acquilla

Traveled with family
Stayed 1 night in Nov 2023
Response from KP on Dec 22, 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Acquilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from KP on Nov 17, 2023
Dear Acquilla, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Tracy

Stayed 1 night in Nov 2023
Response from KP on Dec 22, 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.We hope to see you again soon.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from KP on Nov 2, 2023
Dear William, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from KP on Oct 29, 2023
Dear Andrew, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

2/10 Terrible

Geoffrey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower was clogged. I had to shower in 3" of water after my wife showered. Sink was slow to drain. Room Carpet was not clean. Lobby had chipped tile and hall was missing base board. Our electric door lock wasn't working either.
Stayed 1 night in Sep 2023
Response from Ken on Oct 20, 2023
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. Whenever we took this hotel over a year ago it was in worse condition than we thought. We are working very hard to get everything done in a timely manner.

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and lobby was very clean, the room was fairly clean
Stayed 1 night in Oct 2023
Response from Ken on Oct 20, 2023
Dear Kaitlyn,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Key wouldn’t work. Wired incorrectly. Mgr had to come back more than once to assist. Other than that glitch, property and room was very good.
Stayed 1 night in Oct 2023
Response from Ken on Oct 11, 2023
Dear Larry,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel suite for a very great price. Quality and quantity!
Stayed 1 night in Oct 2023
Response from KP on Oct 7, 2023
Dear Carolyn,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Acquilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only hotel I stay to when I come to visit my family
Stayed 1 night in Sep 2023
Response from KP on Sep 26, 2023
Dear Acquilla,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was bleak at 830
Stayed 1 night in Sep 2023
Response from KP on Sep 19, 2023
Thank you for taking the time to fill out your survey. Your feedback is very important to us. I see that you had a great stay. Thank you for giving us a great score. We you come back this way, we hope you choose us a your hotel.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ken on Sep 6, 2023
Thank you for taking the time to fill out your survey. Your feedback is very important to us. I see that you had a great stay. Thank you for giving us a great score. We you come back this way, we hope you choose us a your hotel.

6/10 Okay

Jeremie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Run down almost poor paint job and border line Motel 8 vibes not a real breakfast either
Stayed 1 night in Aug 2023
Response from Ken on Sep 6, 2023
Thank you for taking the time to fill out your survey. We appreciate your feedback. It helps us to know what we need to work on. We would love for you to come back, once we are fully remodeled. Check out all the improvements we made to our hotel

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Check in was quick
Stayed 1 night in Aug 2023
Response from cf on Aug 26, 2023
Thank you Jessica for staying with us. We appreciate your feedback. Next time you travel this way. We would love to have you stay with us again. Thank you for the excellent score. I will let my team know it will make them happy to know that they are doing a good job.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from cf on Aug 25, 2023
Thank you very much for staying with us. I really enjoyed meeting you and talking with you. Next time you travel this way stop in again. See our finished renovations.

10/10 Excellent

Jessica

Stayed 1 night in Aug 2023
Response from KP on Sep 14, 2023
Thank you Jessica for staying with us. We appreciate your feedback. Next time you travel this way. We would love to have you stay with us again. Thank you for the excellent score. I will let my team know it will make them happy to know that they are doing a good job.

6/10 Okay

John Paul

Stayed 1 night in Aug 2023
Response from KP on Sep 14, 2023
Dear John, Thank you for taking the time to fill out your survey.

6/10 Okay

Glynis D

Traveled with family
Disliked: Property conditions & facilities
Property looks to be under construction possibly as many areas were unusable/unopen during our stay although there were no signs (that I recall seeing) notifying us of construction, etc). The pool area was closed. None of this was noted when booked so was disappointing upon arrival.
Stayed 1 night in Aug 2023
Response from cf on Aug 9, 2023
Thank you for taking the time to fill out your survey. We appreciate your feedback. It helps us to know what we need to work on.We would love for you to come back, once we are fully remodeled. Check out all the improvements we made to our hotel

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from cf on Aug 9, 2023
Thank you for taking the time to fill out your survey. We appreciate your feedback. It helps us to know what we need to work on.We would love for you to come back, once we are fully remodeled. Check out all the improvements we made to our hotel

4/10 Poor

Olga

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There is a sign of renovation but it does not look like it was. The breakfast area did not have air conditioning and the kitchen just right there, sending all the heat to the dining area. This hotel is old and worn out, does not invite to eat or even sleep there. There are more options around, I was not expecting this hotel chain to be like this one. Don’t stay here.
Stayed 2 nights in Jul 2023
Response from CF on Aug 2, 2023
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. Whenever we took this hotel over a year ago it was in worse condition than we thought. We are working very hard to get everything done in a timely manner.