Ratings based on 633 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

DISGUSTING!!

Posted Jul 28, 2015
This was our first experience with Country Inn & Suites and it was AWFUL. There were pubic hairs on the floor in the bathroom and huge, nasty hair clumps on the shower walls and shower floor. It was obvious that nobody even tried to "clean" the room before we checked in. Plus there was a huge hole in the wall from the door handle. I would definitely NOT recommend this location to anyone.
Comment from Hotel Management
Aug 1, 2015 by Dottie, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with your accommodations. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites By Carlson standards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando Fl

Nice hotel

Posted Jul 27, 2015
Pros: Clean and convenient.
Cons: Some fixtures are a little worn but nothing serious.
Clean and comfortable. Convenient to I-95 and downtown. Adequate breakfast included. We'd stay there again when visiting Savannah.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent customer service!

Posted Jul 23, 2015
I decided to do a road trip with my teenage daughters to Savannah. I wanted to stay some where nice and affordable and still be able to be near the downtown Savannah area. This location provided us with all of the aforementioned!!! The hotel was immaculate. The staff was friendly and helpful. They have an amazing indoor pool and it is minutes away from downtown savannah.
Comment from Hotel Management
Jul 27, 2015 by Dottie, Hotel Management
Thank you for staying with us at the Country Inn & Suites Savannah Airport. We strive to make each and every guest stay as comfortable and enjoyable as possible. Watch for our renovation at the end of this years. We hope you will visit with us again on your next trip through Pooler/Savannah area. Yours in Hospitality.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping and the airport

Posted Jul 21, 2015
Pros: location
Cons: the pool
Location: close to airport and Tanger Outlets
The only drawback was the pool. It was filthy! The water was cloudy and full of junk (hair, threads, etc).
Comment from Hotel Management
Jul 23, 2015 by Dottie, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us at the Country Inn & Suites Savannah Airport. I have discussed the pool issues with our team and assure you this situation has been resolved. We look forward to your next stay. Yours in Hospitality
5 out of 5
Recommended
for Everyone
by A verified traveler from bradenton beach fl

Very good hotel close to the hwy and restruants

Posted Jul 16, 2015
Nice location and good breakfast. Played golf and went shopping in near by mall. My wife liked the variety of restaurants and the mall I talked with the staff about the the area and found they are knowledgable and helpful
Comment from Hotel Management
Jul 23, 2015 by Dottie, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us at the Country Inn & Suites Savannah Airport. We look forward to your next stay. Yours in Hospitality
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2015
Clean. Friendly staff. Good stay... I would stay again.
Comment from Hotel Management
Jul 23, 2015 by Dottie, Hotel Management
Thank you for staying with us at the Country Inn & Suites Savannah Airport. We strive to make each and every guest stay as comfortable and enjoyable as possible. Watch for our renovation at the end of this years. We hope you will visit with us again on your next trip through Pooler/Savannah area. Yours in Hospitality.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice hotel close to restaurants and shopping.

Posted Jun 25, 2015
Pros: Nice hotel close to restaurants and shopping.
Location: Nice hotel close to restaurants and shopping.
Nice hotel close to restaurants and shopping. They offered fresh baked cookies in the lobby which was a nice treat after a hard day at work.
Comment from Hotel Management
Jul 23, 2015 by Dottie, Hotel Management
Thank you for staying with us at the Country Inn & Suites Savannah Airport. We strive to make each and every guest stay as comfortable and enjoyable as possible. We are glad you enjoyed the cookies. They are a favorate... Watch for our renovation at the end of this years. We hope you will visit with us again on your next trip through Pooler/Savannah area. Yours in Hospitality.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brandon, MS

Great stay

Posted Jun 19, 2015
Great location. Has gas stations and a variety of restaurants nearby
Comment from Hotel Management
Jun 22, 2015 by Dottie, Hotel Management
Thank you for staying with us at the Country Inn & Suites Savannah Airport. We strive to make each and every guest stay as comfortable and enjoyable as possible. We hope you will visit with us again on your next trip through Pooler/Savannah area. Yours in Hospitality.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Business Stay

Posted Jun 16, 2015
This was strictly business. The room was ok, nothing special.
Comment from Hotel Management
Jun 22, 2015 by Dottie, Hotel Management
Thank you for staying with us at the Country Inn & Suites Savannah Airport. We strive to make each and every guest stay as comfortable and enjoyable as possible. We hope you will visit with us again on your next trip through Pooler/Savannah area. Yours in Hospitality.
Comment from Hotel Management
Jun 22, 2015 by Dottie, Hotel Management
Thank you for staying with us at the Country Inn & Suites Savannah Airport. We strive to make each and every guest stay as comfortable and enjoyable as possible. We hope you will visit with us again on your next trip through Pooler/Savannah area. Yours in Hospitality.
2 out of 5
by A verified traveler

"Fair"

Posted Jun 15, 2015
Room condition was not as advertised - Room carpet needed replaced or cleaned. Furniture appeared to have not been cleaned/dusted for many weeks. Bathroom walls in need of repair/painting. Approximately 8:00 a.m. was awakened to a crowd of people (children and adults) in the hall and lobby area talking loud, for over 45 minutes, resorted to calling the front desk for assistance.
Comment from Hotel Management
Jun 17, 2015 by Dottie, Hotel Management
Dear Cherry, Thank you for taking the time to complete the survey of your stay at our Country Inn & Suites Savannah Airport. We stive for guest satisfaction and a pleasant experience for each and every one of our guest. In the case of your recent stay I see we fell below those expectations and I do want you to know we take all our guest comments seriously and have addressed each and every one of them. We will be undergoing a renovation later this year which will address the items you mentioned. Thank you for your comments and I hope you will give us another chance during your next trip through the Savannah/Pooler area.