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Reviews of Hampton Inn & Suites Savannah Historic District

2.5 out of 5
Hampton Inn & Suites Savannah Historic District
603 West Oglethorpe Avenue, Savannah, GA

Reviews

8.4

Very Good

Rating 10 - Excellent. 492 out of 1006 reviews" "
Rating 8 - Good. 282 out of 1006 reviews" "
Rating 6 - Okay. 118 out of 1006 reviews" "
Rating 4 - Poor. 69 out of 1006 reviews" "
Rating 2 - Terrible. 45 out of 1006 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

James

Traveled with group
Good location for dining. Some onsite parking. Front desk would rarely answer the phone. Breakfasts were good. Interior and rooms were “tired”.
Stayed 3 nights in Apr 2024
Response from Soraya on Apr 18, 2024
Thank you for sharing your feedback. The hotel is unfortunately not due for renovation for another year. I will pass along your comment to our ownership group. I am sorry to hear that our Front Desk team was not responsive to your calls. I will follow up with them. Thank you for choosing our hotel.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jamiee O'Conner on Apr 18, 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

10/10 Excellent

Jolene

Traveled with partner
Liked: Amenities
Our room was very nice and clean. It was quiet at night. The hot breakfast was great and the pool was very nice. The hotel is located in the historic district, so we were able to walk to everything, including restaurants, shops, and entertainment. Savannah is gorgeous! I would definitely stay here again.
Stayed 4 nights in Mar 2024
Response from Jamiee O'Conner on Apr 18, 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay! We hope to see you again!

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Within easy walking distance to dining, shopping, and attractions. Would stay here again.
Stayed 3 nights in Mar 2024
Response from Jamiee O'Conner on Apr 18, 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

10/10 Excellent

Karen, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access to Historic Savannah
Stayed 1 night in Mar 2024
Response from Jamiee O'Conner on Apr 18, 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

6/10 Okay

Tanya

Stayed 1 night in Mar 2024
Response from Jamiee O'Conner on Apr 18, 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

6/10 Okay

William J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Jamiee O'Conner on Apr 18, 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Staff was excellent!
Stayed 4 nights in Mar 2024
Response from Jamiee O'Conner on Apr 18, 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

6/10 Okay

Richard

Traveled with group, Business traveler
Liked: Cleanliness
Parking is limited, expensive an when they run out of space they send you to a parking garage
Stayed 1 night in Mar 2024
Response from Jamiee O'Conner on Apr 18, 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

10/10 Excellent

Steven

Stayed 3 nights in Mar 2024
Response from Jamiee O'Conner on Apr 18, 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and walkable to all the fun things downtown.
Stayed 3 nights in Mar 2024
Response from Jamiee O'Conner on Apr 18, 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

4/10 Poor

Vanessa

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We did not get housekeeping the entire stay while we were there. Cleaned our own room. When we asked for towels at the front desk the gentleman working acted like it was a huge deal. The lady when I checked out was very nice but really not helpful with anything.
Stayed 4 nights in Mar 2024
Response from Jamiee O'Conner on Apr 19, 2024
Thank you for staying us! I apologize for any issues you had during your stay. We hope you allow us to make it up to you one day. We hope to see you again!

10/10 Excellent

Eleanor

The location was perfect. Breakfast each morning fantastic. We would have liked a room cleaning at least once in 4 days and clean towels every other day. Handicap parking should be guaranteed not arbitrary. With that said, it was a lovely trip!
Stayed 4 nights in Mar 2024
Response from Jamiee O'Conner on Apr 19, 2024
Thank you for staying with us, we are glad you enjoyed your stay!

4/10 Poor

Alina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
loud
Stayed 2 nights in Mar 2024
Response from Jamiee O'Conner on Apr 19, 2024
Thank you for staying us! I apologize for any issues you had during your stay. We hope you allow us to make it up to you one day. We hope to see you again!

2/10 Terrible

Luis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awful and chaotic. The room had a musty smell and a leaky toilet. The elevator didn't work. The charged $30 a night to park and the parking area was about a quarter of a mile away. I'll never stay in that dump again.
Stayed 2 nights in Mar 2024
Response from Jamiee O'Conner on Apr 19, 2024
Thank you for staying us! I apologize for any issues you had during your stay. We hope you allow us to make it up to you one day. We hope to see you again!

10/10 Excellent

Angela

Stayed 1 night in Mar 2024
Response from Jamiee O'Conner on Apr 18, 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

8/10 Good

Cailyn

Stayed 1 night in Mar 2024
Response from Jamiee O'Conner on Apr 18, 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

4/10 Poor

Samantha

Disliked: Property conditions & facilities
Parking not included but wasnt told until check-out. Was charged $30 for one night. Hotel room was dirty. Woke up with bug bites all over me
Stayed 1 night in Feb 2024
Response from Hampton Inn and Suites Savannah Historic District on Mar 10, 2024
Thank you for choosing Hampton Inn and Suites

4/10 Poor

Richard

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water tempature, water quality was real bad dark brown water after i check with front desk they say that it was the wrong cofie container was changed , i said this is my tap water, she says let it run they just did something to the water! Next day it all yellow so no shower, they only had worm water for the $$ it was a bit high! staff was very nice and apoligetic no isue at all there!
Stayed 4 nights in Feb 2024
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Rebekah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hampton Inn. Everyone was so kind and went above and beyond to help us feel comfortable. The 24-hour coffee and tea station was really convenient. They kept our bags when we arrived early in the morning before check in and kept them for us again when we had a late train after check out. They even let us hang out and play games after check out time, which was very kind. I highly recommend.
Stayed 2 nights in Feb 2024
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant accommodations and staff
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Janette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and a great location as well
Stayed 2 nights in Feb 2024
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon

8/10 Good

Robin

Liked: Staff & service, amenities, property conditions & facilities
This was a convenient walk to the ferry and shopping
Stayed 1 night in Feb 2024
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

6/10 Okay

Harsh

Liked: Staff & service
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Vincent, Myerstown

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable stay, nice property, clean, good breakfast in morning.
Stayed 1 night in Jan 2024
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

8/10 Good

Abhishek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with the right feel for the historic district
Stayed 1 night in Jan 2024
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Joshua

Stayed 1 night in Jan 2024
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

4/10 Poor

Kelli

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was awful, I had bruises the next morning. The side of the shower stall was literally rusted and had big holes.
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you very much for your candid review of your recent stay at our hotel. Your feed back is extremely important to us , as we strive to improve with each and every stay. I'm very sorry to hear about your negative experience at out hotel. Please be assured that your concerns will be addressed appropriately. I have shared your feed back with our team to prevent similar situations happening in the future. Thank you for choosing Hampton Inn and Suites savannah Historic District.

10/10 Excellent

Isis

Traveled with family and small children
Liked: Amenities
Stayed 3 nights in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

8/10 Good

jamshid

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok except staff at breakfast she wasn't that friendly and should say kind of rude and breakfast wasn't that great either other than that didn't have that much interaction with the staff
Stayed 2 nights in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

6/10 Okay

Anthony

Liked: Staff & service, room comfort
Just OK...
Staff was very friendly, check-in was fast. Bed was very comfortable. Paying $335 for one night stay having to park a goid distance away and pay an extra $30 to park was not so special. Breakfast was good but the staff could not keep enough food out because there was so many people...
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

6/10 Okay

LESLIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Everything was fine it's just that heater was not working and it was kind of cool in the room but the maintenance man can it fix it two days after we was there
Stayed 4 nights in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

4/10 Poor

jose

Traveled with family
Stayed 2 nights in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Robert Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

8/10 Good

Erica

Stayed 2 nights in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

2/10 Terrible

Michelle

Traveled with family
Disliked: Staff & service, property conditions & facilities
I had issues with the manager concerning my reservation and a refund for a night not used. I was travelling with my daughter and was forced to book a room through Expedia at 10:30 PM when our Airbnb was unacceptable. I originally called the hotel but was told there were no rooms. After checking with Expedia I located a room from them and booked it for two nights, but realized the next morning we only needed it for one night. I contacted Expedia who reassured me they would get the hotel to refund that extra day. But later Expedia informed me that the hotel would not do this as it was non-refundable. I told the front desk manager that morning when we left to go shopping that we were vacating the room and it was now available for booking. When we returned to the hotel and I found out that your hotel would not refund my money, I spoke with the manager about it. He was rude and not one bit sympathetic to my plight. When I realized that I would be out the money, I decided to go back to the room and stay for the night. It had been cleaned & my key card would not work. I have booked through Expedia many times and found my self in the situation where I did not need a night that I had reserved. They kindly reached out to the hotels who were gracious enough to grant the refund. I am very disappointed in Hampton Inn for not doing this as well. We stay in Hampton Inns frequently, but this will be the last one unless you are willing to make this right. Thank you, Michelle Page
Stayed 2 nights in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for price for downtown Savannah. Staff was friendly, room was well appointed and clean with microwave and mini fridge, great restaurant within 3-min walk.
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Yenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was decorated beautifully for Christmas and was a very nice atmosphere.
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Theresa

Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

8/10 Good

claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room, clean and comfy. Didn't care for the small TV, $40 parking fee or $75 pet fee. Our dog cost more than we did if you divide our room rate per person. That's ridiculous.
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

2/10 Terrible

Jose

Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District.

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. However it was a bit confusing according to the booking there two Hampton inns within a mile away from each other and the booking shows both addresses.
Stayed 3 nights in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 5, 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

6/10 Okay

James

Traveled with family
Disliked: Staff & service
The room was clean which is very important. Staff not friendly. Didn’t feel welcomed. Pillows not comfortable. Noisy neighborhood. Continent breakfast very poor as compared to other Hampton Inn properties.
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on Feb 22, 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District.