Ratings based on 644 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Close to the historic district

Posted Mar 22, 2015
Pros: location, amenities, staff, breakfast choices
Cons: elevator speed, warmer pool
Location: excellent location of
very good, staff excellent, close to everything we wanted to do,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Falmouth MA

Exactly where I wanted to be on East Bay Street.

Posted Mar 22, 2015
Pros: Clean
Cons: Elevator
Location: perfect for River Street
Only negative comment is one of the elevators wasn't working right. Slow movement
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location,clean.

Posted Mar 17, 2015
Good location,clean,nice breakfast,pool area great. I would go back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pgh PA

great location

Posted Mar 17, 2015
Pros: location staff very good
very nice hotel great location enjoyed our stay parked our car and walked the whole time
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, Ny

Great location... High parking fees.

Posted Feb 25, 2015
The location is great. You're really close to the river and all its shops and restaurants. The rooms are clean and comfy. The free breakfast is pretty good as well. If you're driving, watch out for he super high fees to park here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good choice

Posted Feb 24, 2015
Pros: Best thing was the super friendly staff!
Hotel staff were very friendly and helpful! Hotel is close to the river walk. Overall, this was a great experience! We will stay at the hotel again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great view

Posted Feb 4, 2015
Pros: Cleanliness
Cons: Bed to hard
Location: River street, shopping and eating, great location.
Room was very clean, lost water psi and water when in shower, great view, bed needs to be a bit more comfortable. Vallet, front desk, and concierge staff needs to speak more.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chattanooga

Posted Jan 26, 2015
Great location. Easy acess to everything. Have stayed before and will again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom RI

Nice Hotel Close to Everything

Posted Jan 25, 2015
Extremely pleased with my stay. Staff was very helpful and accommodating. Location is within walking distance of everything.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in Historic District

Posted Jan 21, 2015
Pros: The best part was the shower water was HOT.
Cons: A Cliff Notes type version of "Midnight in The Garden of Good and Evil", in each room would assist in understanding history of city.
Location: We ate at the Wild Boar, watched the ships going up and down the river. Took the trolley tour of the city, which was informative and entertaining.
Arrived in the rain. Valet service was available which make finding parking easy (there is a charge, but worth every penny). The room was spacious, comfortable and welcoming. Room faced the river, great way to wake up. The best part was the shower water was HOT. Yes, you had to add cold to regulate temperature, not like many hotels where full hot is tepid. Breakfast had a varied selection. Pancake machine was cool. Had a great stay.