Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Patfrom Ohio

Great hotel and value

Posted Sep 30, 2014 on Hotels.com
Room was very nice. Good location. Breakfast was very good
Comment from Hotel Management
Jan 3, 2015 by Stan, Hotel Management
Dear Pat, Thank you for commenting on your stay with us here at the Holiday Inn Express in Richmond Hill, Savannah. I am so excited about your five star review that I can't wait to share it with the entire staff. I am so happy that you enjoyed your room and the location of our property that we hope to see you in the future.......
5 out of 5
Recommended
for Business Travelers
by "J & J"from OOB, ME

Great 'snow-bird' stop

Posted Sep 29, 2014 on Hotels.com
Great place on our 'snow-bird' trips to-from the Northeast to Florida.
Comment from Hotel Management
Jan 3, 2015 by Stan, Hotel Management
Dear J & J, It is so great of you to make the time to comment about your stay, we really appreciate and value all that you have shared. I am so pleased that you enjoyed our property and happy that your snow bird trip allowed you the opportunity to experience everything we have to offer at the Holiday Inn Express in Richmond Hill, Savannah. Safe travels.......
5 out of 5
Recommended
for Couples
by JerseyNativefrom Georgia

Romantic Baby moon

Posted Sep 23, 2014 on Hotels.com
Our stay here was fantastic! We were visiting Savannah for a weekend getaway and needed a cheap but nice hotel in the surrounding area. Although it is a little out of the way (45 minute drive from any Savannah action), it was worth the price. The rooms were very modern and the bed was SO comfortable. The front desk clerks were very sweet and accommodated anything we needed. They had a little store beside the desk where you could buy snacks and beverages for cheap and the continental breakfast was decent (donuts, cereal, hot meals etc). If you're trying to hit up a beach or Savannah and don't mind driving a little to get there each day this place is WELL worth the price.
Comment from Hotel Management
Jan 3, 2015 by Stan, Hotel Management
Dear Valued Guest, Fantastic review JerseyNative! Thank you for your compliments on our rooms & the front desk staff. I am very happy that you did chose us to accommodate you on such an occasion. Thank you very much and until the next weekend getaway take care.
3 out of 5
Recommended
by dream vacationfrom singapore

good for the price paid

Posted Sep 22, 2014 on Hotels.com
Hotel room is of decent size but not very clean. a dead cockroach was in the bathroom for the 7 nights I stayed .i didnt bring it up because I wanted to see how long it takes for them to clean up the bathroom properly. Obviously the house keeping stuffs are not doing their job. probably just change the towels and replenish the soaps and shampoos. Breakfast was the same for 7 days! front desk staffs are not friendly. will not go back
Comment from Hotel Management
Nov 29, 2014 by Stan, Hotel Management
Dear Dream Vacation, Thank you for providing us with your experience in regards to your most recent stay. I am very sorry that your stay with us was not as pleasant as it should have been. I appreciate you providing us with this information and we will look further into them. Thank you very much,
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Sep 16, 2014 on Hotels.com
Great breakfast! Nice clean large rooms. Very friendly staff.
Comment from Hotel Management
Nov 22, 2014 by Stan, Hotel Management
Dear Valued Guest, Thank you for your warm comments. I am very pleased that you enjoyed your accommodations along with our great breakfast and friendly staff. Thank you for your time and we hope to see you in the future......
5 out of 5
Recommended
for Personal Event
by Reneefrom Locust Grove, GA

Comfortable and Great Breakfast

Posted Sep 15, 2014 on Hotels.com
The hotel check in went smoothly, our room was very clean and the bed was comfortable. Breakfast the next morning was better than we expected with pancakes, gravy and biscuits, and even greek yogurt! The pool was clean, but the hot tub wasn't working and that was the only disappointment of the stay.
Comment from Hotel Management
Nov 22, 2014 by Stan, Hotel Management
Dear Renee, Thank you for taking the time to review our Holiday Inn Express. It is great to hear your recent stay went smoothly. I'm very pleased you found everything clean an but appreciate your feedback for how we can do better. I do apologize, however, that our whirlpool connection lagged a bit & appreciate you bringing it to our attention for further investigation. We thank you and hope to see you in the future.....
3 out of 5
Recommended
by Leannefrom Fuquay Varina, NC

Okay for just a night

Posted Sep 13, 2014 on Hotels.com
I wasn't impressed with the room, there were a number of things that needed attention that made the room appear a little dirty. Tried to take a shower in the morning and the bathtub wouldn't drain. It was okay for an overnight stay, but probably wouldn't stay any longer than that.
Comment from Hotel Management
Nov 22, 2014 by Stan, Hotel Management
Dear Leanne, Thank you for taking the time to review your stay. I really do appreciate your feedback for how we can do better - providing excellent service is one of our biggest goals so we will work harder to ensure all of our guests feel at home while visiting. I do apologize that your visit fell a bit short of your expectations. Our team will discuss your feedback as we aim to improve. Thank you very much.................
5 out of 5
Recommended
for Families
by Lenafrom Atlanta

Family Vacation

Posted Sep 4, 2014 on Hotels.com
The stay was great. I would stay again while visiting family in the area.
Comment from Hotel Management
Nov 15, 2014 by Stan, Hotel Management
Dear Lena, Wow! Thank you for the five star rating. I am so happy that your stay was great and can't wait for you to visit again. Until the next time.....
5 out of 5
Recommended
by A verified traveler

Posted Sep 4, 2014 on Hotels.com
great place to stay when traveling South.
Comment from Hotel Management
Nov 15, 2014 by Stan, Hotel Management
Dear Valued Guest, Thank you so much for providing us with your wonderful comments. Safe travels and best wishes.....
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Sep 2, 2014 on Hotels.com