Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bonita Springs, FL

Large comfortable room

Posted Feb 22, 2015
Pros: Large lobby and rooms
The room was extra large as was the bathroom. Plenty of space to move around. Clean and nicely decorated.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

My overall experience was pleasing. Enjoyed

Posted Jan 19, 2015
I really enjoyed my stay. I would recommend this hotel as one of my favorites to sleep home away from home.
Comment from Hotel Management
Jan 20, 2015 by Thomas, Hotel Management
Dear Valuable Guest, Thank you for your high remarks regarding you most recent stay with us here in Richmond Hill, Savannah. I am very happy that you really enjoyed your stay and happy to know that you would recommend us. We look forward to seeing you again and wish you all the best......
3 out of 5
by A verified traveler

Over night intown family to visit

Posted Dec 21, 2014
Room great , staff n morning rude girl I say girl wanted to know if we paid credit or cash when we came down for coffee and she was fumbling through a pile of ck ln receipts ask our name an stated she could not find it . Well u know what I will post how rude she was I am sure all savannah tourist want yo be ask did u pay ... I am native ga an home is there in richmondhill so maybe u shoud train your staff how to be poliet not treat guest as we were street people bet she does not know michale kors from ann klien ..so with that said I will post to my fb page an let family know maybe hampton next door a nicer staff for their stay after 10 hrs on road.
Comment from Hotel Management
Dec 24, 2014 by Thomas, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to comment about your stay. Feedback is very important and we know just how valuable it is. I do apologize for any inconvenience you experienced with our staff. It definitely seems as though there could be more training. I thank you for bringing this to our attention. I hope you will allow us the opportunity to accommodate you in the future so that we may earn those two additional stars. We wish you all the best this holiday season and safe travels.......
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

great choice

Posted Dec 3, 2014
Location: right off I-95 but close to Richmond Hill
The hotel appeared to be brand new....very comfortable, nice staff, breakfast was acceptable. Would definitely return to this hotel.
Comment from Hotel Management
Dec 5, 2014 by Thomas, Hotel Management
Dear Liz, Thank you very much for the awesome five star review! We appreciate you for taking your time to comment about your stay with us most recently in Richmond Hill, Savannah. I am very pleased that you enjoyed your accommodations and our great complimentary hot express breakfast. I will be sure to pass along your kind words to the staff. Thank you again and we look forward to seeing you in the future and wish you safe travels......
5 out of 5
Recommended
for Everyone
by A verified travelerfrom H

Very clean

Posted Nov 30, 2014
Great location, clean, near eating places. The staff was friendly and helpful
Comment from Hotel Management
Dec 3, 2014 by Thomas, Hotel Management
Dear Valued Guest, Thank you very much for providing us with your great feedback. I am very pleased that you enjoyed your stay and we hope to see you in the future......
4 out of 5
Recommended
for Families
by AMYfrom Canton, GA

Nice Hotel/Special needs not met

Posted Nov 18, 2014 on Hotels.com
The hotel and rooms very clean and reasonable. However, was very disappointed that they couldn't provide down free bedding....I am highly allergic and had to bring my own pillow and blankets...very annoying.
4 out of 5
Recommended
for Couples
by Marionfrom South Florida

Savannah Trip

Posted Nov 15, 2014 on Hotels.com
We stayed for 3 nights and were surprised at the size and features. They did have a fridge to store water and other perishables. The free breakfast was adequate. I would stay there again!
Comment from Hotel Management
Jan 24, 2015 by Stan, Hotel Management
Dear Marion, Thank you very much for taking the time to provide us with you feedback about your visit with us here in Richmond Hill, Savannah. I am very happy that you found our properties size and features surprisingly adequate. Our complimentary hot express breakfast is such a great value. I am very pleased that you enjoyed that as well. We look forward to seeing you in the future and wish you all the best......
5 out of 5
Recommended
for Couples
by Johnfrom florida

OUTSTANDING HOTEL

Posted Oct 17, 2014 on Hotels.com
Awesome Hotel! Looked like brand new! The beds and sheets and pillows where so soft and comfortable! The smell of the hotel and room were so fresh and clean! I have paid a lot more for hotels that were not this nice! My hats off to the staff at this hotel Outstanding job !!!!!!!!!!
Comment from Hotel Management
Jan 3, 2015 by Stan, Hotel Management
Dear John, Thank you for the Outstanding comments! I am so happy that you enjoyed your accommodations as well as the entire property! I can't wait to share your kind words with the entire staff especially housekeeping. Save travels and best wishes......
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Oct 15, 2014 on Hotels.com
4 out of 5
Recommended
by Sharonfrom AL

Comfortable Beds Goodnight Sleep

Posted Oct 15, 2014 on Hotels.com
We enjoyed our stay and the beds were real comfortable, I have a hard time sleeping but I was able to sleep and wake up relaxed. The only thing that I didn't like was that the bathroom smelled like a lion's den, I'm so glad that you couldn't smell it in the room as we kept the bathroom door shut.
Comment from Hotel Management
Jan 3, 2015 by Stan, Hotel Management
Dear Sharon, Thanks, for your feedback which is so valuable. I am very pleased that you woke up relaxed and rested. I do apologize for any inconvenience you may have encountered during your stay. I have passed along your concern for the scent in that bathroom and management is currently investigating the situation. Thank you for bringing this to our attention and we hope to see you in the future so that we can earn that fifth and final star. Best Wishes.....