Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
4.5 Service & staff
2.5 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Medina, Ohio
Close to City Market and River Street.Posted May 5, 2015
This was our 14th trip to Savannah and the 8th time we stayed at this hotel. Last year when we checked in it was still a Sheraton Four Points, but transitioned to Holiday Inn the following day. Holiday Inn did massive renovations since they took over. We barely recognized the interior when we arrived! I'm glad to say the staff are just as nice and helpful as in the past. We were treated so well, especially by Toi and Alicia at the front desk, Aisha and Chef Harold in the bar/dining area and Kim, Chris and Jared the valets.
by A verified travelerfrom new orleans
Yuck!Posted May 4, 2015
Pros: Staff was very friendly
Air conditioner leaked on rug. Never fixed the whole stay. Put a fan in room to dry rug. Location was terrible. Only thing it was close to was City Market. It was on edge of town and felt like you were in the cheap seats. Been to Savanah before it wasn't like "experiencing" Savanah at all. Only stayed there due to a mix up with reservations. We were supposed to stay at the other Holiday In on Bay St. No comparison.
Comment from Hotel Management
May 13, 2015 by Amanda Kelly, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Amanda Kelly Guest Service Manager