Not what I was expecting from a stay at a Holiday Inn. The pool was not open at this time, despite weather conditions suitable for swimming. Big disappointment - the kitchen was closed, so that the advertised breakfast was not available. The kitchen was undergoing a renovation, which had not been mentioned during booking. Coffee was available however there was no cream/milk, only flavoured syrups. And on the second morning, there was no lids available for the coffee cups.
These are facilities (breakfast, kitchen, pool) that influenced my decision to stay at this hotel and they were not available. None of this was disclosed in the booking information.