Ratings based on 101 Verified Reviews
They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler
Decent hotel close to downtown
Posted Jan 20, 2013
Pros: The large room.
Cons: Do not put people in the room with the mildew smell.
Location: The mall is nearby, and downtown.
The hotel was under construction, the exterior was being remodeled. The first room we got smelled like mildew, but we asked for another room and got a good one. The breakfast was good for hotel breakfasts.
5 out of 5
Recommended
for Everyone
by Betty
nice hotel and spacious rooms. Very friendly staff
Posted Jan 5, 2013
Pros: everything
Cons: nothing
Location: great location
great breakfast. Comfortable rooms. Friendly staff. Easy access to highways.
5 out of 5
Recommended
for Everyone
by ADetrick from Atlanta
Very large rooms, Very Customer orienated.
Posted Jan 26, 2013
Pros: Very large rooms
Cons: hotel in process of renovation, appliances in room seemed a little outdated
Location: Very Close to HAAFD,
I came into town for business purposes,and brought my family with me for a mini family get away. When calling the hotel that evening to ask for a crib to be placed in the room because I have a 2 year old and a 9 month old. I was informed by the young lady that answered the phone that they did not have cribs. I redirected and went to the local walmart and purchased a play pen for my 9 month old to sleep in. The next morning at breakfast, the conversation was brought up by my husband to the breakfast staff and office manager about them considering making cribs available for children. We were then informed that they indeed did have cribs and they would handle the situation. While working local, I got a phone call from the office manager and she informed me that the hotel would reimburse the money that I had spent on the play pen. KUDOS!! I travel frequently and rarely take the family with me, but when I do I make sure that the hotel will accomodate the family while Im working including late check out if possible. The office manager and the General Manager went above and beyond to make sure that the situation was clarified and that I was a very happy customer. I usually dont go to the area for work, but if I do again, this is definitely a place on my top or must stay list.
4 out of 5
Recommended
by A verified traveler
Posted Jan 20, 2013 on Hotels.com
5 out of 5
Recommended
by Linda
Very pleased. Will come back.
Posted Jan 19, 2013 on Hotels.com
Very clean. Comfortable. Love the fireplace.
3 out of 5
Recommended
by A verified traveler
Stay was OK
Posted Jan 23, 2013 on Hotels.com
The carpet was the first thing I smelled when I walked in. The furniture in the fireplace area was filthy. My friend's room had a cigar smoke smell in a non-smoking room.
3 out of 5
Recommended
for BusinessTravelers
by A verified traveler
Posted Jan 14, 2012 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler
One of the most comfortable hotels.
Posted Jan 12, 2012
Pros: The hotel was extremely comfortable and the complementry breakfast and dinner was of top quality.
I was totally satisfied with this hotel. The hotel was very clean, comfotable and the entire staff were very friendly and accommodating. If I were to give it a star rating I would give it 4 stars.
5 out of 5
Recommended
for GetawayWithFriends
by Florida girl
Convenient location
Posted Jan 11, 2012 on Hotels.com
Very clean, convenient location,friendly helpful staff! Great breakfast every morning! Definitely recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler
Great Place
Posted Jan 7, 2012
Staff were extremely nice, friendly and helpful. Suites were well designed and spacious. I would stay here again.