Ratings based on 844 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chattanooga TN

Long weekend get a way

Posted Aug 25, 2014
Lovely hotel. Excellent in every way. Walking distance to everything. Comfortable beds.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Ga.

Very enjoyable

Posted Aug 24, 2014
I came to Savannah for a very needed rest. So my hotel stay was an important key to accomplishing that. Hyatt delivered! Rooms were quiet and clean and couldn't have been located better. I'll definitely be back. Real soon!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2014
A pleasant stay. Near to attractions and restaurants. The staff was quite friendly.
Comment from Hotel Management
Aug 19, 2014 by Sarah, Hotel Management
Thank you so much for your great review! We hope to welcome you back to the hotel soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from snellville, ga

River front room

Posted Aug 8, 2014
Everything was great, will stay there again for sure! !
Comment from Hotel Management
Aug 16, 2014 by Sarah, Hotel Management
Eileen, thank you so much for your review! I am delighted to hear that you enjoyed your stay and we cannot wait to have you return again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Aug 4, 2014
Good central location on river street and a short distance to basically all of savannah
2 out of 5
by A verified traveler from Augusta, Ga.

Overpriced

Posted Aug 1, 2014
Pros: The staff was friendly.
Cons: I suggest they lower the prices or fix the quality of the hotel.
Location: The location is awesome, but for the price I paid, I would have been happy just driving.
When I booked this hotel, I thought it was going to be grand and amazing. When I got there however, I found my rooms needed a looot of work. The tiles on the bathroom floor were chipped, the grout work was horrible, the bed sheets were torn, if you drink the bottled water in your room, you're charged for it. Also, I was quoted one price, and when I arrived I had to pay another. I was even charged $50 a night for using a debit card. I've seen Holiday Inns with better rooms. If you want to be a four star hotel, do it all the way and not just in the prices.
5 out of 5
Recommended
for Everyone
by A verified traveler from Berea, KY.

Perfect access to River Street!

Posted Jul 31, 2014
I only got to spend one night here at the Hyatt, and believe me, one night is not enough. I love this town and I love this Hotel. Everyone was so nice. The room was great. Always try and get a river view. And when you take the elevator down to the bottom floor you come out right on River Street. Perfect access to everything. I can't wait to come back to Savannah!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2014
Easy walking to many shops and restaurants. Comfortable beds!
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved the inner balcony overlooking the lobby!

Posted Jul 14, 2014
Great staff! Very nice room and accommodations. In the center of everything! Loved the room, the staff, and the whole experience. Would most definitely stay here again and would tell friends.
Comment from Hotel Management
Jul 26, 2014 by Sarah, Hotel Management
Blair thank you so much for the great comments! I am delighted that you enjoyed your stay. Thank you also for the recommendations. Our best compliment is a returning guest and one that would recommend of us their friends. We hope to have you back with us soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia, MD

Excellent customer service

Posted Jul 9, 2014
Pros: Staff is awesome. Housekeeping was excellent.
Cons: Can't think of anything.
Location: Restaurants on the waterfront area, many historic locations nearby. Ghost tours are very popular and there are about 10 different ones to pick from.
I was very pleased with this hotel and the staff. The location is right on the waterfront so you're in the middle of all the action. That said, it was quiet and I was able to get a good nights sleep. The room was clean and the staff was exceptional. We had a toilet blockage that was somewhat messy and I was comped my garage fees without even asking for compensation. I can't say enough how impressed I was the the service there from every staffer I encountered. The lounge has good food and good drinks. I would definitely stay there again.