We booked thru a 3rd party app, paid etc. arrived and was told there's no room available. It all worked out in the end due to another hotel being available. That's not the reason for the rating though. That wouldn't be fair. This rating is from the previous time my parents stayed there. This is where my parents stay when they come visit their grandkids. Due to the fact that they were forced to go to another hotel, that's the hotel they'll be stay at from now on. The main complaint they had with the Laquinta was the desk clerk, my mom said he wasn't courteous nor showed empathy for her being out of a room that she'd paid for. It is an older hotel so there's a smell and the breakfast isn't hot it's just average breakfast items like fruit, cereal, muffin juice. The other hotel had French toast, bacon, sausage, waffles and so much more so they were very pleased with that place. The bad was meant for good, that's how God works ♥️🙏