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Reviews of Magnolia Inn & Suites

2.5 out of 5
Magnolia Inn & Suites
107 San Drive, Pooler, GA

Reviews

7.4

Good

Rating 10 - Excellent. 313 out of 1001 reviews" "
Rating 8 - Good. 300 out of 1001 reviews" "
Rating 6 - Okay. 185 out of 1001 reviews" "
Rating 4 - Poor. 103 out of 1001 reviews" "
Rating 2 - Terrible. 100 out of 1001 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Shanelle

Traveled with partner
Disliked: Amenities
I feel that this hotel should have more to offer breakfast or s dining area so you can relax you have to go out for everything you want at this hotel it don’t have a pool any of that so I feel some more upgrades to the this hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
We only stayed for one night to break up a trip, but this hotel suited our needs. The facilities were clean and welcoming. The front desk attendant was friendly. The bed was very comfortable. I read where another reviewer said they felt unsafe at this location. It was just me (a woman) and my son. Not once did we feel unsafe or threatened. The only complaint would be to please ask smokers to smoke around the corner from the entrance. My son has very bad allergies and we had to walk through clouds of smoke every time we entered the hotel.
Stayed 1 night in Apr 2024

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was a very convenient location for dining, bar hopping. The room was fine. The pillows need to go, flat and not comfortable. The toilet is super low.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the quietest hotels we've been in. Check in was a breeze especially since I had just booked it 15 mins prior to arriving. Bed was very comfortable, room was clean, and everything was in working order- fridge, microwave, and coffee maker. We will definitely be back!
Stayed 1 night in Mar 2024

2/10 Terrible

Anthony

Stayed 1 night in Mar 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable.
Stayed 1 night in Mar 2024

2/10 Terrible

Maryanne

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no ac in the halls leading to the rooms. refrigerator did not work in the room. There weren't any cups to make coffee in the room did not have any soaps other than one for shampoo front desk customer service was poor
Stayed 1 night in Mar 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Price was right for the area
Stayed 1 night in Mar 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Will never stay here again, and should be remarked as no stars , carpet missing, holes in walls, hallways stink of god knows , stains on tails , shower head lose , walls are scruffed up . Carpet and tile are old and dirty .
Stayed 3 nights in Feb 2024

10/10 Excellent

VERNON, Barrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room on a quiet side street just off the Interstate. No worries about getting a breakfast as there is a diner within walking distance.
Stayed 1 night in Feb 2024

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Gary

Stayed 1 night in Jan 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Antonio, Burlington

Traveled with family
Liked: Staff & service, amenities
We were driving to Florida and this was a convenient stop along the way.
Stayed 1 night in Dec 2023

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight basic stay
Stayed 1 night in Dec 2023

6/10 Okay

Evan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No breakfast and no staff in the morning
Stayed 1 night in Dec 2023

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Walter J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, very nice and quiet.
Stayed 6 nights in Nov 2023

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

antonella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

Samdra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property management has put a lot of effort in making this hotel clean quiet with standards ( damage deposit required)
Stayed 3 nights in Nov 2023

2/10 Terrible

Nick

Stayed 3 nights in Nov 2023

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet very clean stay
Stayed 3 nights in Nov 2023

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Nice small hotel. The members price was really good so I took a chance. The rooms was very clean. The carpet in the elevator was very worn from the carts so it gave a less attractive appearance. The odd thing was after we checked in on Friday night we never saw a person working in the place for 3 days. The room was done daily but never a person at the desk. Also other than a coffee pot in the room and a coke machine there was nothing to eat. All that being said I would stay there again at that price.
Stayed 3 nights in Nov 2023

10/10 Excellent

Hunter

Stayed 4 nights in Oct 2023

6/10 Okay

Colleen

Disliked: Amenities
It was ok
Stayed 3 nights in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel, clean
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and get out
Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Thank you for staying with us. Our top priority is for you to have an enjoyable stay, and for your high rating, we are pleased to have exceeded your expectation. We look forward to welcoming you again soon.

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One easy night
Stayed 1 night in Oct 2023

2/10 Terrible

Allison

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Management on Oct 18, 2023
We're sorry your stay did not meet your expectation. We appreciate our guest and their feed back. We will pass your concerns to our staff to better our guest satisfaction when staying with us.

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Thank you for taking your time to write a review. We appreciate our guest and they feedback. We hope you will say with us soon.

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, friendly and helpful staff
Stayed 2 nights in Oct 2023
Response from Management on Oct 18, 2023
Being given a perfect score is such a compliment. We are overjoyed to hear That our goal of providing our guest with a comfortable and enjoyable stay has been met! We hope you will stay with us again.

6/10 Okay

Johnny

Stayed 1 night in Oct 2023

10/10 Excellent

Nigora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Oct 18, 2023
Thank you for taking the time to give us your review. We always want to provide our guest with a comfortable stay, and a rating like this serves as an encouragement to all of us. We look forward to see you soon

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean . We have fun. Friendly staff
Stayed 2 nights in Sep 2023
Response from Management on Oct 18, 2023
Thank you for taking the time to tell us about you wonderful stay at our hotel. We strive to make every guest feel welcome and comfortable, and we are thrilled when this goal is met. We hope to see you again soon.

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Rate was very competitive
Stayed 2 nights in Sep 2023

10/10 Excellent

john

Stayed 1 night in Sep 2023

10/10 Excellent

Tamequie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never walked in a room and can smell the clean sheets. The property was very clean and the staff was very friendly. I would definitely book here again
Stayed 1 night in Sep 2023
Response from Management on Oct 18, 2023
It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback. We want to provide each guest with a very comfortable and welcoming experience. We appreciate you sharing this review and looking forward to seeing you soon.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, comfortable and quiet. Check-in was quick and handled professionally. Thank you for a great stay. I would recommend getting a new marquee. It gives the appearance of being run down but was not the case.
Stayed 1 night in Sep 2023
Response from Management on Oct 18, 2023
Hi Richard. Thank you for sharing your positive experience at our hotel. It is truly rewarding for out team whenever we received the highest rating for experience. Management will be looking into replacing the marquee. We hope to see you again when you are in the area.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient interstate location.
Free parking. Elevator on property. Friendly staff. Clean and spacious room. Microwave, refrigerator, and safe in the room along with iron and hair dryer. Less than 20 minute drive to River St. Very pleased with my one night stay.
Stayed 1 night in Sep 2023
Response from Management on Oct 18, 2023
Hi Michael. Thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we happy to hear of our success in this ambition. We look forward to seeing you soon.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Clean, comfortable
Stayed 2 nights in Sep 2023
Response from Management on Oct 18, 2023
Hi Wayne. Thank you for sharing your positive experience at our hotel. Our team takes pride in maintaining a high standard of cleanliness throughout the hotel, and its grate to Know that our efforts are noticed and appreciated. We hope to have the opportunity to host you again in the future.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 3 nights in Sep 2023
Response from Management on Oct 18, 2023
Hi Stephanie. Thanks for giving us a 5 star rating and review. We are so glad you enjoyed your stay with us. We look forward to welcoming you again soon.

6/10 Okay

Calenthia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The exterior looks good but inside needs improving. The carpet isn't been kept up. If you're a person that requires daily cleaning, i don't think you'll get that here. They came around and asked if we needed fresh towels. The first day i didn't need the room clean but the following day while i was out, i expected to come back to a made bed and freshly clean room but i didn't. I only received new towels and the trash was emptied.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jolanta

Stayed 2 nights in Sep 2023
Response from Management on Oct 18, 2023
Hi Jolanta. Thank you for you positive review. We are so glad you enjoyed your stay with us. We look forward to welcoming you again soon.

10/10 Excellent

Yunsung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
It was my second visit. The facility is a little old, but thank you for the hospitality of the friendly staff, and I took a good rest.
Stayed 1 night in Sep 2023
Response from Management on Oct 18, 2023
Hi Yunsung. It is truly rewarding for our team whenever we receive the highest rating for guest experience. We will continue providing the best hospitality and hope to see you soon.

10/10 Excellent

Michael Pamala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Management on Oct 18, 2023
Hello Michael. It's good to hear from you and we greatly appreciate that you've taken the time to share your great stay at our hotel. We look forward to seeing you again.

10/10 Excellent

Lauren Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars-Will Be Back
Enjoyed the stay, Very quiet location. Friendly staff. Clean room.
Stayed 3 nights in Aug 2023
Response from Management on Oct 18, 2023
hi Lauren. On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We value your feedback and thank you for your business.