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Reviews of Planters Inn on Reynolds Square

3.5 out of 5
Planters Inn on Reynolds Square
29 Abercorn St, Savannah, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 908 out of 1587 reviews" "
Rating 8 - Good. 371 out of 1587 reviews" "
Rating 6 - Okay. 197 out of 1587 reviews" "
Rating 4 - Poor. 82 out of 1587 reviews" "
Rating 2 - Terrible. 29 out of 1587 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nannette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location!! Everything was in walking distance. The staff was wonderful!!
Stayed 4 nights in Apr 2024
Response from Julie Therrell /Administrative Assistance on Apr 15, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the staff was very friendly.
Stayed 2 nights in Apr 2024
Response from Julie Therrell /Administrative Assistance on Apr 15, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

PATRICIA ANN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I was in very convenient location
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Apr 12, 2024
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Kim

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Location to downtown
Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistance on Apr 11, 2024
Thank you for your feedback!

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm in the heart of things.
Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistance on Apr 11, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent staff
Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistance on Apr 9, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school charm. Convenient to historic area
Stayed 2 nights in Feb 2024
Response from Julie Therrell /Administrative Assistance on Apr 9, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Ken

Liked: Staff & service, amenities, property conditions & facilities
Beautiful historical boutique hotel in great location. Very clean and helpful staff. Highly recommended.
Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistance on Apr 9, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Michelle, Geneva

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location! Olde Pink House is next door and has excellent food. When we'd return to the hotel at night there was always a selection of cookies which was nice to come back to. However upon check-in our room was not very clean. There was hair on the bathroom floor and the bathroom mirror had what appeared to be toothpaste from someone messily brushing on it, which was pretty gross. But other than that, everything else appeared clean and we didn't have any further issues.
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Apr 4, 2024
Thank you for staying with us. I do apologize for the issues you encountered, it does not go unnoticed! We appreciate your feedback!

8/10 Good

Kimberly

Traveled with partner
Liked: Staff & service
Everyone was very nice. Property is in need of some care, room is spacious and bed and linens are wonderful
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Apr 3, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Cyril, Memphis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk and bell/valet
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Apr 3, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Denise M, Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, comfortable beds, close to the river, helpful staff
Stayed 4 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Apr 1, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Edward

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
No house keeping
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Apr 1, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Cyril, Memphis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So far great!!
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Apr 1, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

SHARON

Liked: Staff & service
No daily housekeeping. Bed was lumpy. No ice machine. No outside area to enjoy morning coffee. No notice about piano player- would have been nice to know when. Saw her on her way out. Front desk staff were great!
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Apr 1, 2024
Thank you for your feedback!

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were great. Could have given more towels. Rooms were cleaned every other day and only got 3 towels for 2 people for 2 days
Stayed 6 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Apr 1, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Kymme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 28, 2024
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Billie

Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 27, 2024
Thank you for staying with us. I do apologize for any issues you may have encountered during your stay.

10/10 Excellent

SCARLET K, Kennesaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a perfect location and a 5 minute walk to River Street and City Market. The rooms are very pretty, beds are very comfortable. The staff are all bery friendly and responwhen we asked for anything. The valet Carl is very friendly. There are restaurants all withing 5 minute wak. We will definitely stay here again and recommend it to anyone going to Savannah.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 26, 2024
Thank you for choosing to stay with us. We appreciate your feedback! See y'all next time!!

6/10 Okay

Nancy

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location in the historical district was very convenient. The parking was expensive. The room conditions were substandard - broken bed post finial and torn draperies. The bed was squeaky. The mattress was adjusted after we requested a change, but it was not great. (The mattress was soft, causing a body shift to the middle.) The bath drain was clogged when we arrived. It was nice having coffee and cookies, but it would've been nice to have dining or continental breakfast. The staff was helpful and friendly.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for your feedback.

8/10 Good

Susan, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location overlooking Reynolds Square and an easy walk to the river. Unfortunately, the view from my room was of a 4-story parking garage.
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean. Easy access to everything in the historic district.
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Teri

Liked: Staff & service, property conditions & facilities
Location was great! Next to dining, shopping and transportation. There was always someone at front desk at all times and all were very helpful and friendly. The hotel itself is kind of dated but clean and homey.
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Paul, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for walking, the beds were very comfortable. The rooms were and plenty big enough.
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Very professional and helpful staff.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

John

Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Apr 15, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay and my bed was incredibly comfortable!! Will definitely return!
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for choosing to stay with us. We appreciate your feedback!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Carl

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

William, Boston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely room overlooking the square. The staff easily took care of parking in the adjacent garage & alerted us to the brreakfast place around the corner. The attractive lobby was too cold, however, to want to stay long. Easy walking to restaurants nearby. Didn't need the car due to the free trolley.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 22, 2024
Thank you for staying with us. We are delighted to know you enjoyed your trip to Savannah. We appreciate your feedback!

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at Planters Inn. The staff were all very friendly and helpful. They had fresh baked cookies in the evening hour. We would stay there again.
Stayed 5 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 21, 2024
Thank you for staying with us. We appreciate your feedback! See y'all next time!

6/10 Okay

Paul David

Disliked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Apr 9, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 19, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Cheri

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Great location
Stayed 4 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 19, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Marjorie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay . Staff is very helpful.
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 18, 2024
Thank you for choosing to stay with us. We appreciate your feedback!

10/10 Excellent

Sophia, Tybee Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Apr 9, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service
First of all, we cannot say enough good things about the staff!! So attentive and nice. Really made our stay. The hotel is so convenient to everything. It is just feeling a bit tired. Worn curtains, no tv remote. Noisy plumbing and lamps that don’t work. I think the facility needs a refresh. Add that to the great staff and you would have a 5 star hotel.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 18, 2024
Thank you for your feedback!

6/10 Okay

Henri

Traveled with partner
Liked: Cleanliness, staff & service
Mattress and bed below average, worn out and noisy bed. Room is minimalistic but clean.
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 18, 2024
Thank you for your feedback!

10/10 Excellent

Machelle

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely old hotel. Great and friendly staff. Only thing was a bit of black mold on tile in tub which was distracting from the charm of old building. Other than that would definitely recommend to anyone looking to stay in a great location to restaurants,shopping,historic Savannah
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 18, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Beauty of hotel compliments the Beauty of the city.
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 18, 2024
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Samuel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We have stayed at this hotel for over thirty years. We really have loved the hotel and hate to have to give any negative comments. The staff is always amazing. It is in a fantastic location.However the property has not received any major updates and is showing its age and neglect and is needing major renovations. There are newer hotels around the area that are much better condition, offer more amenities at comparable rates.
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 18, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Location was excellent.
Stayed 4 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 15, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Peter N, Farmington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Xx
Stayed 5 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 14, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Janet

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
All very polite. Robe was a nice perk.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 13, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Frieda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was best so helpful and caring anything we needed or wanted to do!
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 13, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Outsanding location. Friendly service. Nice size room with wonderful views including a gorgeous sunrise. Modest charge for parking with in and out privileges and easy access. Overall an excellent value for Savannah.
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 13, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Karen, Horseheads

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Quaint inn with historic decor. Every person working there was extremely helpful and welcoming. My only suggestion would be to add tea bags to the room coffee area. I would stay here again.
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 15, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jeanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there overnight and did not spend too much time on the property. The staff was friendly and helpful. Located within walking distance of downtown. River Street and great restaurants.
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 11, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Yuyu

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 11, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice old house atmosphere. Staff helpful and friendly. Cookies at night were a treat. Bed very comfortable.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 8, 2024
Thank you for staying with us. We appreciate your feedback!