Ratings based on 217 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
by A verified traveler
Posted Jan 7, 2014
Location: other than fast food, there is only 1 restaurant in town. Seafood, and it was tasty and done well.
I stayed here because of the onsite restaurant and lounge but after checking in and heading over to eat, i found out that it had been closed for renovations that i was unaware of. Also, I left 2 items that belonged to my toddler and called several times that week to ask if they could mail the items to us. I was told that nothing was left in the room. My daughter left there security teddy which was devastating on the remainder of our trip...The staff never checked with housekeeping and wouldn't transfer me to ask them myself. I would not stay again. It was also next to a truck stop and the parking lot was not lit properly. I usually don't get nervous in situations, but this place made me feel uncomfortable.
Posted Dec 3, 2013 on Hotels.com
for Everyoneby Jan from New Jersey
Just Okay!Posted Nov 19, 2013
Cons: Get real maintenance workers that know their jobs in there, e.g., painters
Location: Not much to do but enough for the reason we stayed there. We had a few choices as to where to eat, pharmacy and gas selections, close to highway.
It was a good experience. They were able to accommodate our hotel stay due to unforeseen circumstances. My son that's in the military, his flight was delayed from Afghanistan. Even though they picked the Expedia highest rate for the nights that we stayed. Some nights were lower in price than towards the weekend. Because they allow pets in the hotel, even though they looked clean they had pet hair on the furniture and floors. Vacuuming can only pick up but so much. Whoever painted the walls did not bother to protect the pluming hardware and therefore the water spout, tiles, and floors had paint on them. You can tell it was a rush job.
for Couplesby Anthony golphin
Posted Nov 12, 2013 on Hotels.com
Recommendedby UNHAPPY from NC
NOT A PLACE FOR MEPosted Nov 4, 2013 on Hotels.com
I WAS NOT HAPPY WITH THIS STAY. THEY DID DO SOME WORK TO THE HOTEL TO MAKE IT MORE MODERN BUT IT WASNT A PLACE FROM ME. I JUST HAVE A PROBLEM WITH OUTSIDE DOORS AT A HOTEL BECAUSE YOU CAN HEAR EVERYTHING OUTSIDE. BUT I HAVE TO GIVE THEM CREDIT FOR WHAT THEY ARE TRYING TO DO.
by A verified traveler from New Jersey
Do not goPosted Oct 28, 2013
Cons: needs more of an uplift than they were doing....need new mgr.
came into lobby and thought...no way is this a 3*.....went to room(nonsmoking) found a few upgrades but carpet was old & worn, bathroom was old, tile looked unpleasant..opened nightstand drawer and found ashtray filled with butts and ashes...took to front desk and told them this was found in nonsmoking room...next day when came back after sightseeing, no soap or shampoo replenishment, toilet paper roll on floor....called Expedia to see if we could change hotels...they called hotel mgmt on our behalf and mgr did not believe our story, didn't offer to move us, we asked for refund so we could go elsewhere, they said no....very unpleasant young woman as mgr....WOULD NOT RECOMMENT TO ANYONE.
by Cary from Charlotte, NC
Somewhat disappointed!Posted Oct 2, 2013
Pros: The negativity over shadows any positive items, so hard to really say
Cons: finish updating the facility.. outside tables busted up and filthy around pool. Lock on room door had a gap and you could push it open without a key..
Location: Little too far away from downtown Savannah.. 30 minute drive
They didn't have the amentities in my room, example: Hairdryer, I had to go get the manager to get me one.. They tried to charge me again for my stay.. I had to get manager to refund me.. The A/C quit working in one of the rooms and the other A/C would not cool down the room even on MAX A/C.. Looks like they are renovating the place.. Loud music in a bar inside hotel way past midnight on Saturday night and fight broke out at bar as well.
for Familiesby A verified traveler from RICHMOND HILL
A GREAT TIMEPosted Sep 11, 2013 on Hotels.com
WE HAD A GREAT TIME IT WAS ABOUT 25 FAMILY MEMBERS WE HAD 8 ROOM AND EVERYONE ENJOYED AND HAD FUN CLOSE TO THE EXPRESS EASY TO GET ON AND OFF. VERY FAST CHECK IN SERVICE LOVE THE FLAT SCREEN ON THE WALL
by A verified traveler
Old hotel being updatedPosted Aug 18, 2013
Definitely not a 3 star hotel as stated. Highest star rated hotel in the area but the oldest and worst...
for Personal Eventby William
Posted Aug 9, 2013 on Hotels.com