Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Very pet friendly-- we had an amazing time!

Posted Jan 8, 2015
Pros: Clean, nice staff, dog friendly, short walk to attractions
Cons: Ice maker didn't work
Location: Short walk to historic district, dog park, war memorial next door
We had never taken a vacation with our dogs before, and we were sort of nervous about how it might go. We didn't need to be worried at all because this hotel was so wonderful. The hotel is 100% dog friendly, so if your dog barks a little in the hotel room, nobody is going to be upset. The morning breakfast was great, the reception with free beer/wine each night was great (only Mon-Thurs), and the entire hotel staff was so accommodating, I can't rave about them enough. It felt like my home away from home. On a map, it looks far from everything, but we were no more than a 20 minute walk from absolutely everything we wanted to do. Also, there's a great dog park that's a 20 minute walk away called Mother Matilda Beasley Park. We went every day so the dogs could run around-- it was fantastic. I will stay here every time I am in Savannah. Also, I've been reading reviews about the gas station next door and how it attracts shady characters... it was an incredibly nice gas station! Huge, well lit.. really nice! Not the sketchy, dark dirty place everyone was trying to paint in the reviews-- it has a walk in beer cooler! It was not scary at all! You people need to be a little less sheltered...
Comment from Hotel Management
Jan 23, 2015 by RISAVDVAGM, Hotel Management
Betsy - Thank you for taking the time to share your experience at the Residence Inn Savannah Downtown/Historic District. I was glad that you found our location to be convenient and our staff to be accommodating. We take great pride in our Complimentary Breakfast Buffet and our Evening Manager's Reception, so I'm glad you enjoyed them, as well. We are indeed a pet friendly hotel and you found a Savannah Gem in Mother Matilda Beasley Park. We will look forward to greeting you again when your travels bring you back to Savannah. Willie H. Alls Assistant General Manager
2 out of 5
Recommended
for Families
by A verified traveler

Just okay

Posted Jan 7, 2015 on Hotels.com
The staff were really nice. The free buffet breakfast was good. What I did not like was the room. It smelled like musty and sweat. The location is okay although I would not feel comfortable walking around at night.
Comment from Hotel Management
Mar 14, 2015 by Donnie, Hotel Management
Thank you for taking the time to post a comment regarding your recent stay at our hotel. I am disappointed to learn that you were not completely satisfied with your accommodations . We are focused on delivering exceptional service and a clean , fresh product to every guests. I will disuss your comments with our team and we will make every effort to be sure other guests do not experience the same issues. Thank you again for being out guest! I hope that when your travels bring you back to Savannah you will stay with us and experience the quality accommodations you deserve and expect from Marriott Hotels!
4 out of 5
Recommended
for Couples
by Amyfrom Cumming, GA

New year's eve stay was two thumbs up!

Posted Jan 6, 2015 on Hotels.com
We received a wonderful greeting from the valet, who provided us with all of the information concerning valet parking with the hotel. We then had a pleasant and quick check in. We were only there one night and the hotel provided is with the service needed. The breakfast was decent and the staff was superb. Thank you for a great stay!
Comment from Hotel Management
Mar 28, 2015 by RISAVDVAGM, Hotel Management
Amy - Thank you for taking the time to share your experience at the Residence Inn Savannah Downtown/Historic District. I was delighted to hear that you found our staff to be friendly and helpful. We take great pride in our Complimentary Breakfast Buffet and I'm glad you enjoyed that as well. We will look forward to greeting you again when your travels bring you back to Savannah. Willie H. Alls Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2015
Great hotel.....very clean......staff was wonderful, polite and and very helpful! One problem.....you can smell that it is a pet friendly hotel :-( was not to happy about that.....but we travel with room spray......we will be staying again! Btw......breakfast buffet, was outstanding!
Comment from Hotel Management
Jan 11, 2015 by RISAVDVAGM, Hotel Management
Thank you for taking the time to tell us about your stay at our hotel. I am glad that you found our rooms comfortable and our staff friendly. I regret that you were taken by surprise to find that we are pet friendly property. I can certainly understand your concern. We do an extensive cleaning to prepare pet rooms for the next occupant, so I am glad to hear that you will be returning in the future. Thank you for your loyalty to Marriott! Willie H. Alls Assistant General Manager
5 out of 5
Recommended
for Couples
by marinda

This traveler left a rating score only Posted Jan 5, 2015 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2015
Pros: Close to attractions, Very clean, Pet friendly, happy hour!
Our room was very nice, bed was comfy king size with nice pillows, full kitchen. The staff was excellent and even provided us breakfast after the time allowed. The hotel provided us with daily happy hour for the guests which was a nice treat. Close walking distance to all of Savannah. I would definitely visit again and book my next stay at a Residence Inn. Really enjoyed the fact that it is pet friendly.
Comment from Hotel Management
Jan 23, 2015 by RISAVDVAGM, Hotel Management
Sarah - Thank you for sharing your experience at our hotel. It was great to hear that you enjoyed our hotel’s location and you found our staff both friendly and helpful. We know that pets are a part of many families, so it was nice to hear that you found us to be a great option for dog owners. We appreciate your loyalty to Marriott and will look forward to greeting you again! Willie H. Alls Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Very comfortable hotel conveniently located.

Posted Jan 2, 2015
Pros: Great breakfast and happy hour buffet.
Cons: The weather.
Location: Conveniently located in the historic district. There was an abundance of art galleries, museums, restaurants, historic sites and wonderful natives.
I had a very enjoyable stay of four nights. I only walked throughout the historic district of Savannah not having to use my car. The staff was wonderful. They were very friendly and helpful. I could not have been more delighted.
Comment from Hotel Management
Jan 23, 2015 by RISAVDVAGM, Hotel Management
Phillip - Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Downtown/Historic District. I am happy you found our location convenient to all of the sights in the Historic District, and that you enjoyed our Complimentary Breakfast Buffet and Evening Social. Our goal is to provide a unique and memorable guest experience and I am delighted to hear that we met your expectations. Thank you for your loyalty to Marriott! We look forward to having you as a loyal guest and will see you on your next trip to Savannah. Willie H. Alls Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2015
Pros: Location.
Cons: Charging much less for your pet.
Wanted a place near the center of town and it was great. Great location and a nice place. The charge for our little Yorkie was was very excessive . Other hotels on our trip from New England charged a minimum fee which was fair. The charge for the dog was outrageous. It was 3/4 the cost of the room. Had to pay it because Expeidia dose not let you cancel once you book the hotel through them.
Comment from Hotel Management
Jan 12, 2015 by RISAVDVAGM, Hotel Management
Thank you for taking the time to write a review about our hotel. I was delighted to hear that you enjoyed our hotel and found our location to be convenient. I was also sorry to hear that our pet fee agreement was not clarified before you arrived. We are indeed pet friendly, but there is a $100 sanitation fee to clean the room after a pet has stayed in the room. I can certainly understand how that can be an unpleasant surprise upon arriving. I apologize for your having that experience, as well. I hope that when your travels bring you back to Savannah you will stay at the Residence Inn by Marriott and have a perfect stay! Willie H. Alls Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable and well located

Posted Dec 31, 2014
Very comfortable and extremely practical location if you are with kids. Enjoy the gas station convenience and children museum which is a great playground.
Comment from Hotel Management
Jan 12, 2015 by RISAVDVAGM, Hotel Management
Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Downtown/Historic District. I am glad that you found our location to be convenient for you and your family. Our goal is to provide a unique and memorable guest experience. We take great pride in serving our guest and are delighted to hear that we met your expectations. Thank you for your loyalty to Marriott! We look forward to having you as a loyal guest and will see you on your next trip. Willie H. Alls Assistant General Manager
5 out of 5
Recommended
for Families
by Jillfrom Cartersville, Ga

mom's birthday trip

Posted Dec 30, 2014 on Hotels.com
Great hotel, friendly staff. The hotel was beautiful inside, very clean. We stayed in December, so didn't use the pool, but it was very pretty. Would definitely stay here again!!
Comment from Hotel Management
Mar 28, 2015 by RISAVDVAGM, Hotel Management
Jill - Thank you for sharing your experience at the Residence Inn Savannah Downtown/Historic District. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn Savannah Downtown/Historic District and we hope you choose to stay with us again whenever your travel needs bring you back to Savannah. Willie H. Alls Assistant General Manager