Exterior
Check availability

Reviews of Residence Inn by Marriott Savannah Midtown

3 out of 5
Residence Inn by Marriott Savannah Midtown
5710 White Bluff Road, Savannah, GA

Reviews

8.4

Very Good

Rating 10 - Excellent. 219 out of 424 reviews" "
Rating 8 - Good. 119 out of 424 reviews" "
Rating 6 - Okay. 45 out of 424 reviews" "
Rating 4 - Poor. 21 out of 424 reviews" "
Rating 2 - Terrible. 20 out of 424 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

claude, HOOVER

Traveled with partner
Liked: Property conditions & facilities
Hotel was good overall and close to Savannah historic section. Negatives include: Aside from reception person, the staff encountered in hotel was rather cold and aloof. Room only made every other day and no complementary coffee during the day. Breakfast was OK but not anything out of the ordinary. Pool is very small. Hotel gives impression as wanting to cut costs wherever possible,
Stayed 3 nights in Apr 2024

10/10 Excellent

Joyce

Liked: Cleanliness, property conditions & facilities
I didn’t like the service from the waitress/cook in the dining area
Stayed 4 nights in Apr 2024
Response from Sad on Apr 8, 2024
Dear guest, thank you for taking the time to share your feedback about your stay with us. Taking care of our guest is our top priority and apparently, we fell short. I have shared your comments with the breakfast staff to ensure this does not happen again.

10/10 Excellent

July

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the quiet, relaxing and great place to stay, only 15 minutes away from downtown Savannah.
Stayed 4 nights in Mar 2024
Response from Happy on Apr 3, 2024
Dear guest, thank you for taking the time to share your feedback. We were delighted to hear that your stay with us was what you have come to expect from Marriott. We look forward to seeing you again whenever your back in the area.

10/10 Excellent

JD

Liked: Cleanliness, amenities, property conditions & facilities
Reasonably priced.
Stayed 2 nights in Mar 2024
Response from Happy on Apr 1, 2024
Thank you for taking the time to share your feedback. We hope you will continue to choose Marriot whenever you travel.

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to be upgraded to a 2 bedroom suite but could not get the internet working on our phones.
Stayed 1 night in Mar 2024
Response from Happy on Mar 28, 2024
Dear guest, thank you for taking the time to share your feedback. We were disappointed to hear you had internet issues during your stay. We hope that you will continue to choose Marriott whenever you travel.

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, clean, had plenty of space, and good amenities. The staff was pleasant. Breakfast was pretty good for a hotel breakfast. The area was easy to get to and not cramped or congested. Savannah is really beautiful, clean, and safe city. It exceeded all my expectations. It was easy and fast to get to downtown from the hotel. I'm very happy we stayed at Residence Inn.
Stayed 2 nights in Mar 2024
Response from Happy on Mar 28, 2024
Dear guest, thank you for taking the time to share your feedback about your stay with us. We look forward to seeing you again whenever your back in the area.

8/10 Good

Kiara

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
The heated pool was by far the best feature especially in colder months of travel. The room could've served to be a bit more updated as the couches were older and had a faint smell. Blankets had hair on them which was disappointing. The room itself was very convenient. Loved the suite and the separation of spaces. Staff was sweet and helpful.
Stayed 4 nights in Mar 2024
Response from Happy on Mar 28, 2024
Dear guest, thank you for taking the time to share your feedback about your stay with us. We apologize for issues that you did encounter. I have shared your comments with my leadership team to ensure this was an isolated incident. We look forward to seeing you again whenever your back in the area

6/10 Okay

Patrick

Traveled with partner
Liked: Cleanliness, staff & service
Staff were excellent. Hotel is clean but a bit dated. Far from historical center of Savannah.
Stayed 3 nights in Mar 2024
Response from Happy on Mar 25, 2024
Dear guest, thank you for taking the time to share your feedback. I have shared your feedback with the leadership team. We hope you will continue to choose Marriot when you travel.

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice indoor pool. Nice spaciou suitr!!
Stayed 2 nights in Mar 2024
Response from Happy on Mar 25, 2024
Dear guest, thank you for sharing your feedback. Your comments have been shared with the leadership team. We look forward to you staying with us again whenever your travel brings you back to the area.

4/10 Poor

Twahnica

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is the kind of place you just rest your head if you can… the room, I was originally given was covered in dog hair… I called down and they moved me to another room. The front desk person was nice enough to meet me at the new room, which is just a few doors down. Both rooms were dirty. It looks as if they only just maybe change the sheets and replenish what’s been used… The phone was covered in dust underneath the sink was covered in dust the toilet the top specifically was covered in hair, and there was hair around the sink. The couch and the chairs had Cheetos on them. Don’t ask because I don’t know. The glassware was dirty. The tub was dirty. It was very quiet and in a good area convenient to where I need to go. But I wouldn’t stay there again. The staff was nice enough and the breakfast in the morning looked decent. Just a no for me to stay again
Stayed 2 nights in Mar 2024
Response from Disappointed on Mar 18, 2024
Dear guest , thank you for taking the time to share your feedback. Providing the highest level of clean and safe environment is our top priority and apparently we fell short. The issues you encountered is unacceptable. I have shared your feedback with the housekeeping leadership team, to ensure theses issues are addressed and eliminated. We hope you will continue to choose Marriott during your travels.

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good parking, clean rooms. The bed was very comfortable, the pullout sofa bed was extremely uncomfortable. There were also no bed linens in the room for the pullout bed. The breakfast options--phenomenal!!! My family members with dairy sensitivities were very pleased with the options for them, including oat milk and dairy-free coffee creamers (even flavored ones!). Overall, we were pleased with the stay and would stay here again.
Stayed 1 night in Mar 2024
Response from Happy on Mar 4, 2024
Dear guest, thank you for taking the time to share your feedback. We were happy to hear that your stay with us was what you have come to expect from Marriott. We look forward to seeing you again whenever your back in the area.

2/10 Terrible

Sylvia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was horrible! It was dirty and the furniture in the living are had huge stains. The backs of the chairs in the bedrooms were cracked and worn out. The glass in the bathrooms were dirty and the toilet in one of the bathrooms was broken.
Stayed 1 night in Feb 2024
Response from Sad on Feb 29, 2024
Dear guest, thank you for taking the time to share your feedback. We strive to provide the best service possible, and it looks like we fell short. I have shared your comments with the leadership team. We hope you will continue to choose Marriott during your travels.

8/10 Good

Suzette

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I didn’t like the smell of the room not sure what what used but smelled
Stayed 1 night in Feb 2024
Response from Faith on Feb 26, 2024
Dear guest, thank you for taking the time to share your feedback. Providing a clean and safe environment is our top priority and apparently we fell short. I have share your concerns with the leadership team. We hope that you will continue to choose Marriott during your travels.

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the space and the amenities. We found the room extremely clean and comfortable. There was a lot of road noise that was heard all night and some serious stomping from our upstairs neighbor. We realize that the noise is out of the control of the hotel, but something to consider when booking.
Stayed 2 nights in Feb 2024
Response from Happy on Feb 21, 2024
Dear guest,Thank you for taking the time to share your feedback. I have shared your comments with the leadership team and staff. We hope you will continue to choose Marriott during your travels.

4/10 Poor

Jason

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was dirty and unsafe, homeless everywhere and very ghetto
Stayed 4 nights in Feb 2024
Response from Disappointed on Feb 13, 2024
Dear guest,Thank you for taking the time to share your feedback. We were disappointed to hear that your stay with us was less than perfect. I have shared you concerns with the leadership team. We hope you will continue to choose Marriott during your travels.

6/10 Okay

Benjamin

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Good, but could be better
Good elements: Gas fire, pit, basketball, court, indoor pool, comfortable beds, clean room, friendly staff Things that need improved: Breakfast was subpar, workout room was really dirty, pool was cloudy, no ice machine, basketball court needs some attention,
Stayed 2 nights in Jan 2024
Response from Savannah on Jan 16, 2024
Thank you for taking the time to share your feedback. We was disappointed to here that your stay with us was less than perfect. I have shared your feedback with the leadership team. We hope that you will continue to choose Marriott during your travels.

4/10 Poor

Lizzete

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check in staff rude
Stayed 7 nights in Jan 2024
Response from Savannah on Jan 16, 2024
Thank you for taking the time to share your feedback. I was disappointed to hear about your check in experience. We pride ourselves on great customer service. Your concerns has been shared with the leadership team to ensure this was an isolated incident. We hope that you will continue to choose Marriott during your travels.

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Savannah on Jan 14, 2024
Thank you for taking the time to share your feedback. Providing a clean and safe environment for our guest is our number one priority and it looks like we fell short. We apologize for your less than perfect stay with us. We hope that your next visit to Savannah you will give us the opportunity to show that this was an isolated incident.

8/10 Good

Carol, LaFayette

Stayed 1 night in Jan 2024
Response from Excited on Feb 15, 2024
Dear guest, thank you for taking the time to share your feedback. We hope that you will continue to choose Marriott during your travels.

6/10 Okay

sarah

Stayed 3 nights in Jan 2024
Response from SN on Jan 9, 2024
Thank you for taking the time to share your feedback. i have shared your feedback with the staff. We hope to see you again when your back in the area.

10/10 Excellent

Pauline

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from SN on Jan 9, 2024
Thank your for taking the time to share your feedback. We look forward to seeing you again when you are back in the area.

6/10 Okay

Celina

Stayed 2 nights in Nov 2023
Response from Manager on Dec 14, 2023
Hi Celina, Thank you for taking the time to share your feedback about your stay with us. I was very disappointed to hear of the issues you encountered during your stay. I have shared you feedback with the housekeeping leadership team. We hope you will give us the opportunity to show you this was an isolated incident and looking forward to seeing you in the future.

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Angela Small, GM on Nov 22, 2023
Hi Rick,Thank you for taking the time to rate our hotel. We always appreciate feedback from our guest. I hope you had a wonderful stay. We look forward to your return visit.Angela SmallGeneral Manager

8/10 Good

Olga

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad property. A little noisy.
Stayed 4 nights in Oct 2023
Response from Angela Small, GM on Nov 11, 2023
Hi Olga,Thank you for taking the time to share comments on your recent stay with us. I would like to apologize that you great stay was interrupted by noise. I hope this was resolved prior to your departure. Come visit us on your next trip to the area.Angela SmallGeneral Manager

4/10 Poor

Dana

Disliked: Cleanliness
For the price we had to pay for one night it wasn't worth it. This was the closest hotel to the venue with vacancy so we booked it. Room was clean (except for the giant cockroach crawling around the room). The towels in the room smelled like they'd been washed in dirty water and the hotel itself is in great need of an update!
Stayed 1 night in Oct 2023
Response from Angela Small, General Manager on Oct 30, 2023
Hi Dana,Thank you for taking the time to share feedback on your recent stay with us. I would like to apologize for the issues that you experienced. I will be looking into these issues. This is certainly an isolated incident. I appreciate your comments and for allowing us the opportunity to improve.Angela SmallGeneral Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best midtown option staying in Savannah
Amazing start to finish!!
Stayed 3 nights in Oct 2023
Response from Angela Small, General Manager on Oct 30, 2023
Hi Anthony,Thank you for taking the time to share comments on your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that your stay was "Amazing". This is what we like to hear. I will be sure and thank the team for delivering a Memorable experience. We look forward to your return visit.Angela SmallGeneral Manager

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Angela Small, GM on Oct 19, 2023
Hi Karen,Thank you for taking the time to rate our hotel. We always appreciate hearing from our guest. We look forward to your return visit.Angela SmallGeneral Manager

10/10 Excellent

Vicki

Traveled with group
Liked: Staff & service
All of the staff were friendly and very helpful with all of our requirements.
Stayed 3 nights in Oct 2023
Response from Angela Small, General Manager on Oct 17, 2023
Hi Vicki,Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I was very pleased to hear that the staff exceeded your expectations. We look forward to your return visit.Angela SmallGeneral Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Trip to Savannah
The room was clean, the food was good, and for the most part, it was an enjoyable stay. The worst part is the bed. It’s very hard and very small.
Stayed 3 nights in Oct 2023
Response from Angela Small, General Manager on Oct 17, 2023
Hi Mark,Thank you for taking the time to share feedback on your recent stay with us. I was delighted to hear that you enjoyed the hotel and amenities. I would like to apologize that the bed did not meet your expectations. Come visit us again soon.Angela SmallGeneral Manager

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Angela Small, General Manager on Oct 17, 2023
Hi Monica,Thank you for taking the time to rate our hotel. We always appreciate hearing from our guest. Come visit us the next time you are in the Savannah area.Angela SmallGeneral Manager

8/10 Good

marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the wedding venue. It was a bit noisy as we had a room right near parking lot and main road. It was clean and bed was comfortable.
Stayed 1 night in Oct 2023
Response from Angela Small, General Manager on Oct 17, 2023
Hi Marianne,Thank you for taking the time to share comments on your recent stay with us. I would like to apologize that the road noise disturbed your stay. I hope you will visit us again soon.Angela SmallGeneral Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Angeal Small, General Manager on Oct 17, 2023
Hi Paul,Thank you taking the time to rate our hotel. We always appreciate feedback from our guests. I hope you had a great stay. We look forward to your return visit.Angela SmallGeneral Manager

8/10 Good

Kevin

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Checked in to a slight inconvenience my room was not properly cleaned and property was fully booked the following day property manager very nice person took care of making sure my room was cleaned correctly the employees were all very nice & I loved the breakfast & the lady in charged of breakfast , typical food options but it was good & the breakfast lady was always making sure everything was in ordered & alway refilling very nice lady I would stay here again when I come back into town without any hesitation
Stayed 4 nights in Sep 2023
Response from Angela Small, General Manager on Oct 9, 2023
Hi Kevin,Thank you for taking the time to share feedback on your recent stay with us. I would like to apologize that you room was not properly cleaned when you arrived. I was excited to hear that the Manager On Duty resolved this to your satisfaction. I was delighted to hear the Breakfast Attendant went above and beyond. We look forward to your return visit.Angela SmallGeneral Manager

8/10 Good

Norm

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to major roads, decent shopping in the area, not far from the historic district. The rooms are clean and pretty spacious for the price, with kitchens on par with many Air B B setups. Highly recommend for long stays. King bedrooms are basically one room, but the Queen bedrooms have a separate room and door so the outer room can be used for kids.
Stayed 3 nights in Sep 2023
Response from Angela Small, General Manager on Sep 30, 2023
Hi Norm,Thank you for taking time to give feedback on your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that you enjoyed our spacious suites. We look forward to your return visit.Angela SmallGeneral Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff overall was exceptional they treated us like family and made our stay amazing. The hotel was very nice very clean very comfortable..
Stayed 3 nights in Sep 2023
Response from Angela Small, General Manager on Sep 30, 2023
Hi James,Thank you for taking the time to share comments on your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that the staff made you feel like family and you enjoyed the comforts of the hotel. We look forward to your return visit.Angela SmallGeneral Manager

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suburban vibe, safe clean studio apartment. I think this was a great value for Savannah. If you are good with not being in the historic and you want more space and easier parking, it’s good for business travel.
Stayed 1 night in Sep 2023
Response from Angela Small, GM on Sep 27, 2023
Hi Shawn,Thank you for sharing comments on your recent stay. I was excited to hear that you had a wonderful stay. We hope you will visit us again soon.Angela SmallGeneral Manager

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience
Worst hotel experience. Room was extremely unclean, they left pieces of hardware all over the room, headboard had handprints and white powdery residue. Absolutely disgusting. Could hear neighbors upstairs walking, running, using bathroom. We went to front desk to ask for another room and they refused us. The next night woke up at 5 in the morning to an alarm that kept going off every 20 mins. Overall horrible experience
Stayed 2 nights in Sep 2023
Response from Angela Small, General Manager on Sep 20, 2023
Hi Anonymous,Thank you for taking the time to share comments on your recent stay with us. I would like to apologize that the hotel did not meet your expectations. I will be addressing these issues immediately. I appreciate your feedback and for allowing us the opportunity to improve.Angela SmallGeneral Manager

8/10 Good

briana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hopefully you can find her name on your records, the lady who checked me in was GREAT, i can't find where I wrote her name down and she didn't have her own business card. the room was fantastic, wish we were staying longer and we did try to book again but there wasn't a room available. coffee bar at breakfast was nice too.
Stayed 1 night in Sep 2023
Response from Angela Small, General Manager on Sep 20, 2023
Hi Briana,Than you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that the staff and hotel exceeded your expectations. Come visit us again soon.Angela Small,General Manager

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Angela Small on Sep 19, 2023
Hi Joyce,Thank you for taking the time to rate our hotel. We always appreciate hearing from our guest. I hope you had a wonderful stay. We look forward to your return visit.Angela SmallGeneral Manager

8/10 Good

MARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The only problem was the facet in the bathroom water pressure was very slow
Stayed 2 nights in Sep 2023
Response from Angela Small, GM on Sep 7, 2023
Hi Mary,Thank you for taking the time to share comments on your recent stay with us. I would like to apologize that the bathroom water pressure was low. I will look into this with our Engineering Team. Come visit us again the next time you are in the Savannah area.Angela SmallGeneral Manager

8/10 Good

Salman

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Aug 2023
Response from Angela Small, General Manager on Aug 22, 2023
Hi Salman,Thank you for taking the time to rate our hotel. We always appreciate feedback from our guest. I hope you had a wonderful stay. Come visit us again soon.Angela SmallGeneral Manager

10/10 Excellent

Yuri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southern hospitality
Very attentive kind and polite staff throughout. Southern hospitality is here. Nice breakfast, good location, plenty of parking space. Room was mushy but the entire savannah is anyways. Nice kitchen, big tv. I will come back.
Stayed 4 nights in Aug 2023
Response from Angela Small, General Manager on Aug 22, 2023
Hi Yuri,Thank you for taking the time to share comments on your recent stay with us. I was delighted to hear the staff showed their "Southern Hospitality" we always strive to exceed the expectations of our guest. We look forward to your return visit.Angela SmallGeneral Manager

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Inconvenience in room allocation
We booked two rooms for a family trip. The rooms were provided at completely opposite ends of the floor. This was extremely inconvenient as we were there to celebrate my daughter’s birthday and their grandparents had to walk all the way across for each meetups. Rooms themselves were good. The breakfast could have been a little better, usually in residence inn, we have better choices like potatoes, breads etc.
Stayed 2 nights in Aug 2023
Response from Angela Small, General on Aug 19, 2023
Hi Anonymous,Thank you for taking the time to share comments on your recent stay with us. I would like to apologize that we were unable to accommodate the rooms close by. We always make every effort if we can sometimes due to extended rooms it is not possible. I hope you will visit us again soon.Angela SmallGeneral Manager

10/10 Excellent

Salman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Angela Small, General Manager on Aug 15, 2023
Hi Salman,Thank you for taking the time to rate our hotel. We always appreciate feedback from our guest. I hope you had a wonderful stay. We look forward to your return visit.Angela SmallGeneral Manager

10/10 Excellent

Shadonna

Stayed 1 night in Aug 2023
Response from Angela Small, General Manager on Sep 7, 2023
Hi Shadonna,Thank you for taking the time to rate our hotel. We always appreciate feedback from our guest. We hope you had a wonderful stay. We look forward to your return visit.Angela SmallGeneral Manager

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel and great breakfast in the morning. Definitely will stay here again. Front desk was very friendly when we checked in
Stayed 1 night in Aug 2023
Response from Angela Small, General Manager on Aug 10, 2023
Hi Angela,Thank you for taking the time to share your experience at the Residence Inn Savannah Midtown. I appreciate your feedback on your recent stay. I was glad to hear that you enjoyed our amazing breakfast. We hope to see you again soon.Angela SmallGeneral Manager

4/10 Poor

TEJASVI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not the best to expectations..but just ok
Key card didn’t work, had to replace the card. The door is and was jammed to easily open. Had to call the reception twice. Guest service had a grim face when asked about difficulty in opening the door. No complimentary water bottle - not sure if it was priced. HvAC noise all thru out. Although, find all amenities required to our needs.
Stayed 1 night in Aug 2023
Response from Angela Small, General Manager on Aug 10, 2023
Hi TEJASVI,Thank you for sharing comments on your recent stay with. I would like to apologize for the issue you experienced with the door, keys and response from the front desk when you bought the issues to their attention. I will be addressing these issues immediately. I hope you will come visit us the next time you are in Savannah. Angela SmallGeneral Manager

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Residence Inn Midtown is a comfortable place to stay. The staff are friendly and professional, and do their best to serve the needs of guests. Breakfast is served at appropriate temperatures and, while not a 5-star breakfast, is more than adequate. The facilities appear to be well-maintained and in good working order. The kitchenette in my room was sufficient for making small meals. There really wa :*
Stayed 3 nights in Jul 2023
Response from Angela Small, General Manager on Aug 2, 2023
Hi Karen,Thank you for taking the time to share comments on your recent stay at The Residence Inn Savannah Midtown. I was excited to hear that you had a "comfortable stay", enjoyed the breakfast and the friendliness of the stay. We hope you will come visit us again soon.Angela SmallGeneral Manager

10/10 Excellent

Elizabeth

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Desk personnel were knowledgeable, kind and friendly. Property is safe, clean and well maintained. Great place to stay, especially if you have a dog. Excellent!
Stayed 1 night in Jul 2023
Response from Angela Small, General Manager on Jul 23, 2023
Hi Elizabeth,Thank you for taking the time to share comments on your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that you enjoyed the hotel and the front desk exceeded your expectations. Come visit us again soon.Angela SmallGeneral Manager

10/10 Excellent

Nakiesha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and room was really clean. This is my third time at the location.
Stayed 2 nights in Jul 2023
Response from Angela Small, General Manager on Jul 9, 2023
Hi Nakiesha,Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that you had a wonderful stay and appreciate your loyalty to the hotel. Come visit us again soon.Angela SmallGeneral Manager