Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice hotel, but noisy

Posted Jun 19, 2015
Pros: Good breakfast, lot of parking space
Cons: Reservation staff should be courteous and helpful to the guests.
Location: Location is about 15-20 minutes from city attractions and 45 minutes from Tibi island beach.
We are disappointed with the room allocation. The room assigned was on the ground floor close to the four way busy traffic road. I did not realize the traffic noise until late in the night. Next day when I reported this to the reservation clerk, she was not helpful to change the room as the hotel was booked completely. I find it very rude and not accommodating to the customer. The room is very clean and spacious with all facilities including free internet in the room. Breakfast is included in the room charge and is good. Lot of parking space available, could reach downtown within 15 minutes by car. I would recommend guests to ask for a room away from the street.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent hotel

Posted Jun 13, 2015
Pros: comfort and service
Cons: satisfied with everything
Location: good location for beaches and riverfront shops and tours
reasonable location..no problem.. very friendly and helpful staff..enjoyed our stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Pensacola, FL

Best place we have found in midtown

Posted Jun 9, 2015
Pros: Staff, suite, breakfast bar, great coffee, location.
Cons: add an outside pool
Location: I am former Savannah resident and have always liked this area for ease of getting around.
Everything is good about this place. Only minor thing was road noise on White Bluff Road side.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well worth the money

Posted May 30, 2015
Exactly what I expected for the money. A clean room with some extra space due to it being a residence motel. Nice and polite personnel. Did not try the free breakfast but it looked at least acceptable.(wanted to eat by the water). I would stay there again.
Comment from Hotel Management
Jun 2, 2015 by Carlos, Hotel Management
I am so glad we were able to meet your expectations. Hopefully we'll see you again soon. Thank you, Carlos General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2015
Pros: Staff was very helpful to us in giving us directions to various locations. On Monday, Tuesday and Wednesday evenings food and beverages.
Our room was very well designed with a living/dining/kitchen room, a separate bedroom. Every day, the housekeeper ran the dishwasher, made the bed and carefully cleaned the rooms.
Comment from Hotel Management
Jun 2, 2015 by Carlos, Hotel Management
Wow!!! 5/5 Thank you so much for a wonderful review. Sincerely, Carlos General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from W

loud but friendly

Posted Apr 20, 2015
Staff were nice. Walls so thin you could hear a pin drop on floor above you. Also on a noisy street so get room not facing highway
Comment from Hotel Management
Jun 2, 2015 by Carlos, Hotel Management
Sarah, I'm so sorry about the road noise. Hopefully we can get get you back here and allow you to enjoy your stay a bit more in a quitter room. Thank you, Carlos General Manager
Comment from Hotel Management
Jun 2, 2015 by Carlos, Hotel Management
Sarah, I'm so sorry about the road noise. Hopefully we can get get you back here and allow you to enjoy your stay a bit more in a quitter room. Thank you, Carlos General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Great breakfast

Posted Apr 13, 2015
Pros: Great breakfast and my daughter enjoyed the heated pool
Cons: Bed quality and the condition of the room
Location: It is about a 10-15 minute drive from historic downtown. There are plenty of fast food restaurants within walking distance.
When we first walked in we had a very pleasant first impression. The staff called us upon arrival in our room to ask if everything was ok. The room was clean and smelled fresh so we told them yes. Several hours into our stay we began to notice old water damage because the fresh smell was being over taken by a mildew type smell. My husband looked and he could definitely see where water damage had occurred. The breakfast each morning was great! The bed was extremely firm and after 3 nights of sleeping on it I was very stiff. We were on the bottom floor and we could hear every movement from the people above us. Overall, it was a decent stay for 3 nights.
Comment from Hotel Management
Jun 2, 2015 by Carlos, Hotel Management
Thank you for taking the time to do a review. I am so sorry about the noise. Hopefully we can get you back and get you on a higher floor. Thank you for the nice comments about our breakfast team. Sincerely, Carlos General Manager
4 out of 5
Recommended
for Families
by Jennifer

Posted Apr 2, 2015 on Hotels
Comment from Hotel Management
Jun 2, 2015 by Carlos, Hotel Management
Thank you for 4/5 review!
1 out of 5
by A verified traveler

Disappointed from N.C

Posted Mar 29, 2015
Location: Was close to historic Savannah
The entrance carpet was really dirty. Our coffee pot was dirty. Every time we ran hot water the odor from the garbage disposal was horrible. Room 103 is not recommended for a good night sleep. You could hear music from the car stereos at traffic light. As well every car that passed. We asked to be moved to another room the morning after our first night. Never received a response from customer service or management.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

So so

Posted Mar 27, 2015 on Hotels
The hotel itself was clean but seemed dated. There was ALOT of street noise and I could here people talking outside.