Ratings based on 204 Verified Reviews

They paid and stayed. We double-checked.
1.9 out of 5
50% of guests recommend
2.1 Room cleanliness
2.3 Service & staff
2.0 Room comfort
1.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from nc

Nasty

Posted Sep 14, 2014
Put the Holley bedspreads on the floor, sheets stained with burns, bathroom lanolin loose and buckled, smelled of cigarates
Comment from Hotel Management
Sep 18, 2014 by Tracie, Hotel Management
Thank you for taking the time to review your recent stay . we would like to apologize that your nonsmoking room was not up to your standard and that there was a problem with your cover and floor . These issues have been addressed with housekeeping and maintence .we take all guest comments as a way to improve our services . Thank you for staying with us and we do hope you will visit again.
1 out of 5
by A verified traveler

Not worth a dollar to stay

Posted Sep 3, 2014
Cons: The cleanliness of the rooms and the staff attitudes
I don't usually complain but my stay at this hotel was terrible. My husband put his socks back on after the bottom of his feet turned black from walking on the carpet, the towels had stains on them so I grabbed the one I brought out of my car (as well as my flip flops so I could feel safe taking a shower), and there were cigarette burns in the blankets. If we were staying longer than a night I would have complained to the staff. However, when I checked in they appeared "grouchy" and I decided to just suck it up and deal with the mess.
Comment from Hotel Management
Sep 16, 2014 by Tracie, Hotel Management
thank you for taking the time to review your recent stay .Thank you for letting us know about this situation we will review this with staff to improve in the areas you mentioned .We would like another opportunity to provide you with our hospitality on your next trip to the area .
1 out of 5
by A verified traveler from Savannah

Where do I begin?

Posted Sep 2, 2014
TV didn't work at all, turned on the water in the bathroom and it ran out from underneath onto the floor, flushed the toilet and the water ran out around the toilet. Disgusting!!!
Comment from Hotel Management
Sep 15, 2014 by Tracie, Hotel Management
Thank you for taking the time to let us know of this situation . we would like to apologize for any inconvenience this caused you and hope you will give us another opportunity to be of service to you again.
2 out of 5
by A verified traveler from Atlanta

Humph!!!

Posted Aug 18, 2014
Pros: Nothing really
Cons: The whole place
Location: Lots of stores and shops--a mall and every store imaginable is very near.
I guess I should have read the details, this was a pretty cruddy experience. I really didn't want to touch the bed spread as it seemed not to have been cleaned in a while. The floor felt pretty cruddy. It was cheap and I guess that's what grabbed my attention, BUT you get what you pay for.
Comment from Hotel Management
Aug 19, 2014 by Tracie, Hotel Management
Thank you for reviewing your recent stay with savannah suites . we would like to apologize for any inconvenience you experienced on your recent stay . we have addressed the issues you experienced with staff . to ensure these are taken care of. thank you for visiting savannah suites.
1 out of 5
by A verified traveler

Did not stay. need my money back.

Posted Jul 30, 2014
Pros: Nothing
Cons: Needs to be cleaned up.
Location: No comment.
Horrible nightmare from hell. . I was handed a smoking room. it was suppose to be a non smoking. I had barely walked in when people passing by starts looking into room. I took keys back to office which was barricaded apparently to keep the bad guys out.. I need not say more because the list gets worst.
Comment from Hotel Management
Aug 5, 2014 by Tracie, Hotel Management
Thank you for reviewing your recent stay .We would like to apologize that you were not happy with your room .The issues with the smoke smell has been addressed with the necessary departments.
1 out of 5
by A verified traveler

Terrible experience!

Posted Jul 14, 2014
Pros: Nothing
Cons: Everything
Location: Not to shaby
Worst smelling room ever. I've stayed in hotels in Mexico that put this to shame.
Comment from Hotel Management
Jul 21, 2014 by Tracie, Hotel Management
Thank you for reviewing your stay with us . The issues that you addressed about the smell has been addressed with Housekeeping to take care of the issues that were in the room. Thank you for your patronage.
2 out of 5
by A verified traveler

Close to discount store

Posted Jul 7, 2014
The hotel have roaches .would invite no one to stay there. The price was great
Comment from Hotel Management
Jul 21, 2014 by Tracie, Hotel Management
Thank you for taking the time to review your recent stay .We would like to apologize for any inconvenience you experienced on your stay . were hopeful that you will give us another opportunity to be of service to you again.
2 out of 5
by A verified traveler from Georgia

Room was terrible

Posted Jul 7, 2014
Pros: Security guard was helpful, close to shopping, was quite at night
Cons: Please remodel the rooms
the room needs upgrading, holes in the comforter, people watching you outside, carpet extremely dirty
Comment from Hotel Management
Jul 21, 2014 by Tracie, Hotel Management
Thank you for reviewing your recent stay we are working to improve on the issues you addressed . and hope you will stay with us again .if your in savannah.
2 out of 5
by A verified traveler

You get what you pay for

Posted Jun 23, 2014
The towels were not clean. You can clearly tell what white is. We had bugs in our room and when asked for a refund they told us no. Area isn't the best. A lot of people constantly outside. It is a convent location though.
Comment from Hotel Management
Jul 21, 2014 by Tracie, Hotel Management
Thank you for reviewing your recent stay with us . we are addressing all the issues that you experienced on you stay to improve the guest experience.
1 out of 5
by Clarice from GA

It was a rats hotel.

Posted Jun 23, 2014
The room was nasty and it stunk. I turned the bed down and the room had not been changed out. When we asked for our money back they kept $64.00 dollars. I will not use Expedia again for hotels. When left and went to Marriott.
Comment from Hotel Management
Jul 29, 2014 by Tracie, Hotel Management
thank you for reviewing your recent stay . We would like to apologize that the room did not meet your expectation .the issues you listed have been addressed with staff . Our goal is to provide a clean and safe environment for all our guest . .we take all comments as a way to improve our services.