Ratings based on 757 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom arkansas

Wonderful hotel and perfect location!

Posted Dec 10, 2014
We had an amazing time! The staff was excellent and so kind, along with helpful! We had our wedding in Savannah and they allowed the photographer to come and take pictures at the hotel! We would highly recommend and plan on going back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati

Historical Inn

Posted Dec 8, 2014
Pros: We enjoyed the preservation of the original 1851 hotel structure.
Cons: Self parking is not an option. Must use $20/day valet parking.
Location: We enjoyed walking thru all of the beautiful squares, on River Street and Factor's Row.
Marshall House was built in 1851 and retains its original charm. It is conveniently located in the shopping district of Savannah, just 3 blocks from the riverfront. Breakfast is served in a bright atrium room. The manager's evening wine and cheese receptions in the library were unexpected and very enjoyable. The cocktail lounge is attractive. The staff was very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Charming hotel in an historic location

Posted Nov 24, 2014
Pros: See above
Cons: The rooms are a bit cramped (especially the bathroom), and I personally am not a fan of claw foot tubs although I know some people find them charming
Location: See first comment
The best thing about this hotel is its wonderful staff who are extremely attentive and helpful in every way--from valet parking and luggage services to concierge services! The breakfast is also great (delicious quiches one morning instead of the usual scrambled eggs). The hotel is extremely close to many historic sites (including the Owens-Thomas House), famous restaurants (Olde Pink House), and even Leopold's Ice Cream parlor (don't miss it)! Our room was a bit small, but comfortable, and the price was right. I would stay there again.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Atlanta

Lots of Character..

Posted Nov 24, 2014
Pros: History and Character.
Cons: Little larger showers.
Location: Good location, lots of restaurants and bars within walking distance
Enjoyed the stay and all the history behind the hotel. rooms are quaint, but not a lot of room. staff was mostly friendly, and lots of fun night life, and good restaurants in close walking distance. We certainly enjoyed our getaway weekend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect.....Loved it!

Posted Nov 19, 2014
Pros: Jasmine was the Best!
Super friendly and everything was just right! Went for business but stay a little extra for pleasure... Great Location, breakfast was fresh and tasty and could not have asked for anything more.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tallahassee, FL

Wonderful old inn in the heart of Savannah.

Posted Nov 6, 2014
An old 1850's vintage haunted inn. This place has been lovingly restored. The hotel is charming and the staff bend over backwards to accommodate their guests. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler

Older hotel with charm

Posted Oct 26, 2014
Had a great time being in downtown Savannah. Many restaurants and activities within walking distance. Room was smaller than anticipated and not much storage in bathroom. Staff was friendly and provided great service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom georgia

Perfect weekend getaway.

Posted Oct 19, 2014
Pros: The hotel staff was the absolute best part of my stay. The room was nice and clean, but it's the staff that will keep me coming back.
Location: You can walk to anything you want to do in the historic district or River St. I never needed my car.
I needed to get out of town for a few days and The Marshall House was the perfect getaway. The special touches like the wine and cheese in the lobby and the bottled water in your room help make this a great hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

A Memorable Stay in Savannah

Posted Oct 18, 2014
Pros: I found the hotel fascinating. Being surrounded by so much history blew my mind. The hotel staff was most cordial and extremely helpful.
Cons: Possibly if the water pressure in the bathrooms could be improved. And another suitcase stand. There is very little area to put anything down.
Location: We were close to city market, the Owen Thomas mansion, within walking distance Also, we were pretty close to the river walk.
I had a wonderful and memorable experience in Savannah. The city, the people and the history of this marvelous place is fascinating. The local people could not have been nicer and were extremely informative. We took the trolley tour, which was so interesting, and we did the river walk and had lunch there. We visited city market, St. John the Baptist Church and toured the Owen Thomas mansion. Talking a walk through history was wonderful. I shall remember the lovey Savannah forever
4 out of 5
Recommended
for Everyone
by A verified traveler

Marshall House

Posted Oct 14, 2014
Pros: Staff, location
Had some issues with the first room due to the smoke alarm however they were very accommodating and had us taken care of very quickly. Staff was excellent and very helpful. Good location in the middle of the city with short walk to the river and most attractions. Would definitely stay there again.