Ratings based on 576 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by great place

Posted Apr 19, 2014
We wait for the boat to Dowtown little to long the rest was fine
Comment from Hotel Management
Jan 20, 2014
Thank you for sharing your review and for choosing The Westin Savannah Harbor Golf Resort & Spa. I greatly appreciate the feedback in regard to the Savannah Belle's Ferry schedule and we will use your comments to improve. I am encouraged to hear that your stay was worth a Five Star positive rating otherwise. We hope to welcome you back upon your return to Savannah. Be Well, David Moses Public Relations Manager
5 out of 5
Recommended
for Everyone
by Bill from Augusta, Ga.

Excellent! Close to attractions.

Posted Apr 17, 2014
Pros: We loved the friendly staff, the warm pool and spa, the great food, the magnificent views, and the location.
Cons: Make your WIFI and high internet speed standard with room.
Location: What can I say? You overlook the Savannah River & Bay Street of old town Savannah, Ga., and next to a convention center and a PGA rated golf course!
Great vacation at a great hotel. The Staff was very friendly and helpful throughout our stay. It is close to many local attractions with free transportation. Food was excellent. Our room location was better than expected with a great view. We were pleasantly surprised with little extras such as fireworks displays and how accommodating they were for children visiting with their parents.
Comment from Hotel Management
Jan 6, 2014
Dear Bill, Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I am happy to hear that we were able to provide a Five Star experience for you and that you enjoyed the First Friday Sunset Party fireworks. Please find us on social media to learn of upcoming events and promotions for your next visit. We look forward to welcoming you back upon your return. BE WELL, David Moses Public Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Leave lots of time for breakfast

Posted Apr 16, 2014
Pros: location and ferry service
Cons: have more staff in the restaurant
Location: close to River Street via Ferry - very convenient
Breakfast service was terribly understaffed. we waited over 15 minutes for water and for our order to be taken. Then waited an additional 20+ minutes for our food to arrive. Food was good, but it took way to long to eat - over an hour.
Comment from Hotel Management
Jan 6, 2014
Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I am happy to hear that we were able to provide an overall positive for you and I appreciate your feedback regarding the service delivery. We will use your comments to improve. Please find us on social media to learn of upcoming events and promotions for your next visit. We look forward to welcoming you back upon your return. BE WELL, David Moses Public Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous. Beautiful view of River St.

Posted Apr 7, 2014
Beautiful hotel. Beds were SOO comfy. Be sure to go out back and enjoy the view. Really enjoyed staying there.
Comment from Hotel Management
Jan 6, 2014
Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I am happy to hear that we were able to make a positive and comfortable experience for you. Please find us on social media to learn of upcoming events and promotions for your next visit. We look forward to welcoming you back upon your return to our lovely city. BE WELL, David Moses Public Relations Manager
4 out of 5
Recommended
for Everyone
by JK from Atlanta

Family trip

Posted Apr 2, 2014
Great experience! Loved the staff and the accommodations. The reason for 4 out of 5: The hotel restaurant was overpriced for the quality of the food, probably will take the short ferry ride to eat next time. Great pool and location and otherwise a great stay!
Comment from Hotel Management
Jan 20, 2014
Dear JK, Thank you for sharing your review and for choosing The Westin Savannah Harbor Golf Resort & Spa. I greatly appreciate the feedback in regard to our restaurant offerings and we will use your comments to improve. I am encouraged to hear that your stay was positive otherwise. We hope to welcome you back upon your return to Savannah. Be Well, David Moses Public Relations Manager
2 out of 5
by A verified traveler

OVER PRICED, POOR HOUSEKEEPING & LOUSY FOOD

Posted Mar 26, 2014
Pros: NOT MUCH
Cons: EVERYTHING.
Location: LOCATION OK THINGS TO DO IN SAVANNAH
POOR EXPERIENCE WOULD NEVER RECOMMEND TO ANYONE & PROBABLY NOT STAY AT A WESTIN HOTEL AGAIN.
Comment from Hotel Management
Jan 4, 2014
Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I apologize that we were unable to meet your expectations and we hope to welcome you back one day to restore your faith in our property. BE WELL, David Moses Public Relations Manager
3 out of 5
by A verified traveler

Did not live up to expectations

Posted Mar 24, 2014
The waiter at the bar totally ignored us while he waited on a table who eventually spent $900. We had to go get all of our drinks. When we complained to another staff we were promised a bottle of wine to our room which we never received. We could hear every conversation of the people who were staying in the rooms around us! The Aqua Star restaurant was AWESOME though and we had the best food we have ever eaten there. Overall we wouldn't recommend staying here but would recommend eating here
Comment from Hotel Management
Jan 7, 2014
Thank you for sharing your review and choosing The Westin Savannah Harbor Golf Resort & Spa. I apologize that we were unable to meet your service expectations and we will use your comments to improve. BE WELL, David Moses Public Relations Manager
4 out of 5
Recommended
for Everyone
by Joann from Cary, NC

Beautiful hotel and away from the crowds!

Posted Mar 23, 2014
Pros: The location and decor. The staff was very helpful and friendly.
Cons: Our room could have been a little cleaner.
Location: Already mentioned.
We really enjoyed our visit to Savannah! Our stay at the Westin resort was restful and enjoyable! The water taxi made it nice to spend the day in Savannah on the trolley and just walking around, enjoying the history. We hope to be back at Westin Savannah Harbor Resort & Spa very soon, and will definitely recommend it to family and friends! Thank you!
Comment from Hotel Management
Jan 7, 2014
Thank you for sharing your review and choosing The Westin Savannah Harbor Golf Resort & Spa. I am delighted that we were able to provide a positive overall experience for you. We look forward to welcoming you back upon your return to Savannah. BE WELL, David Moses Public Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

It was very nice being on the river!!! Beautiful!!

Posted Mar 17, 2014
Pros: Everything!!! It was beautiful
Cons: The only thing was we had reserved a room with a king bed but got a room with 2dounles.
Location: There was lots to do and see. Loved the carriage ride!!
We were there on st Patricks day weekend!!! Lots and lots if people!!! Too many for me. I want to come back on a different weekend.
Comment from Hotel Management
Jan 4, 2014
Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I am delighted to hear that we were able to provide a FIVE STAR experience for you during Savannah's St. Patty's Day Festivities. Please find us on social media to learn of upcoming events and promotions for your next visit. We look forward to welcoming you back upon your return. BE WELL, David Moses Public Relations Manager
4 out of 5
Recommended
for Families
by G from Wisconsin

Classy operation!

Posted Mar 16, 2014
Pros: This property was clean & neat, spacious & well designed--a very classy operation. Staff were friendly & helpful.
Cons: Bathtub would not drain, making showers awkward. And dogs in adjacent rooms made noise periodically.
Location: A water taxi took us across the Savannah River to the downtown area, which was crowded for the St. Patrick's Day weekend. This was convenient & free.
Staying at the Westin was a stopover on our way to a week-long rental on nearby Tybee Island. The Westin exhibited all the charm of the Old South ... a classy operation. Meals were a bit pricey, but of good quality. The exterior of the property was likewise well-maintained and attractive.
Comment from Hotel Management
Jan 4, 2014
Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I am delighted to hear that we were able to provide a positive experience for you. Our Executive Chef will be pleased to learn that his efforts are appreciated and we will use your feedback to improve. Please find us on social media to learn of upcoming events and promotions for your next visit. We look forward to welcoming you back upon your return. BE WELL, David Moses Public Relations Manager