Ratings based on 819 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
Posted Mar 26, 2015
Pros: Fitness center was great once you got over there. Weather was poor but golf and tennis facilities looked nice.
Cons: More courteous front desk staff. Other staff was very cordial. Inconvenient to have to go to a distant building to use fitness center.
Location: Nice setting right across the river from Savannah
Not bad. Didn't really meet my expectations for a Westin.
by A verified travelerfrom Charlotte
hit or miss...Posted Mar 24, 2015
Pros: Our room
Cons: staff knowledge! Good grief- go get a new blender for the bar. 80 degrees and no frozen drinks due to a broken blender. Educate your poolside staff.
Location: downtown Savannah
Late maid service, terrible poolside service, concierge knowledge, so many inconsistencies- not what I'd expect from the Westin. Seemed like one thing after another that culminated in a less than ideal stay. Probably would not return for cost.
for Everyoneby A verified travelerfrom Merrimack, NH
Nice place - wish they didn't nickel and dime me.Posted Mar 23, 2015
Pros: Location, amenities, comfortable bed
Cons: The extra charges for resort fees, refrigerator, pool cabanas, were aggravating considering the rate paid for the room.
We enjoyed our stay but were a little frustrated by the additional daily resort fee that we were charged on top of what we paid through Expedia. I was not expecting that. I was also not expecting to have to pay extra for a refrigerator or to use the pool cabanas. Left a sour taste in my mouth.
for Everyoneby A verified travelerfrom Smyrna, Ga
Great view of the riverPosted Mar 18, 2015
Loved the stay @ the Westin Savannah, very nice and relaxing
for Everyoneby A verified travelerfrom georgia
Nice hotel and resort; very quietPosted Mar 17, 2015
Pros: appearance and staff
Location: Riverstreet for the St Patrick's Day festivities
hotel was very neat and quiet; didn't have to call hotel staff for any problems
for Everyoneby A verified travelerfrom M
Fun weekendPosted Mar 16, 2015
Beautiful hotel with great access to Savannah. Would definitely stay again!
for Everyoneby A verified traveler
Posted Mar 12, 2015
The overall stay was very nice. We only had a few problems with our T.V. Remote and our T.V. not working well; our refrigerator was not workin well. However I told the staff about it as we were leaving and they seemed very concerned about fixing the problem. The hotel was very nice and clean and has great views of the Savannah River.
for Everyoneby A verified traveler
Excellent First Time StayPosted Mar 7, 2015
Pros: Everything was nice
Cons: Coffee Shop closed down at 2pm. Bar staff could not make coffee drinks :-(
Location: Great restaurants, candy shops, etc on River Street
We loved the hotel. Room & bed was very comfortable. Restaurant was excellent. We enjoyed the ferry shuttle to River Street. Would definitely do this again :-)
for Everyoneby A verified travelerfrom Boston,MA
nice hotel great locationPosted Mar 5, 2015
This is a nice facility in a lovely location but under the guise of being green, guests are encouraged to give up housekeeping services for a $5 food coupon. This is really a stretch, Westin is saving on expenses at the expense of some poor hourly worker. The toilet worked sporadically and there was a bar of soap and a small container of lotion. if other toiletries,shampoo etc were required they had to be called for.
for Everyoneby A verified travelerfrom sumter, sc
Girls weekendPosted Mar 3, 2015
Great hotel, awesome bed, staff were great. Would do it again!