Ratings based on 819 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 26, 2015
Pros: Fitness center was great once you got over there. Weather was poor but golf and tennis facilities looked nice.
Cons: More courteous front desk staff. Other staff was very cordial. Inconvenient to have to go to a distant building to use fitness center.
Location: Nice setting right across the river from Savannah
Not bad. Didn't really meet my expectations for a Westin.
3 out of 5
by A verified travelerfrom Charlotte

hit or miss...

Posted Mar 24, 2015
Pros: Our room
Cons: staff knowledge! Good grief- go get a new blender for the bar. 80 degrees and no frozen drinks due to a broken blender. Educate your poolside staff.
Location: downtown Savannah
Late maid service, terrible poolside service, concierge knowledge, so many inconsistencies- not what I'd expect from the Westin. Seemed like one thing after another that culminated in a less than ideal stay. Probably would not return for cost.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Merrimack, NH

Nice place - wish they didn't nickel and dime me.

Posted Mar 23, 2015
Pros: Location, amenities, comfortable bed
Cons: The extra charges for resort fees, refrigerator, pool cabanas, were aggravating considering the rate paid for the room.
We enjoyed our stay but were a little frustrated by the additional daily resort fee that we were charged on top of what we paid through Expedia. I was not expecting that. I was also not expecting to have to pay extra for a refrigerator or to use the pool cabanas. Left a sour taste in my mouth.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Smyrna, Ga

Great view of the river

Posted Mar 18, 2015
Loved the stay @ the Westin Savannah, very nice and relaxing
5 out of 5
Recommended
for Everyone
by A verified travelerfrom georgia

Nice hotel and resort; very quiet

Posted Mar 17, 2015
Pros: appearance and staff
Cons: n/a
Location: Riverstreet for the St Patrick's Day festivities
hotel was very neat and quiet; didn't have to call hotel staff for any problems
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Fun weekend

Posted Mar 16, 2015
Beautiful hotel with great access to Savannah. Would definitely stay again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2015
The overall stay was very nice. We only had a few problems with our T.V. Remote and our T.V. not working well; our refrigerator was not workin well. However I told the staff about it as we were leaving and they seemed very concerned about fixing the problem. The hotel was very nice and clean and has great views of the Savannah River.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent First Time Stay

Posted Mar 7, 2015
Pros: Everything was nice
Cons: Coffee Shop closed down at 2pm. Bar staff could not make coffee drinks :-(
Location: Great restaurants, candy shops, etc on River Street
We loved the hotel. Room & bed was very comfortable. Restaurant was excellent. We enjoyed the ferry shuttle to River Street. Would definitely do this again :-)
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston,MA

nice hotel great location

Posted Mar 5, 2015
This is a nice facility in a lovely location but under the guise of being green, guests are encouraged to give up housekeeping services for a $5 food coupon. This is really a stretch, Westin is saving on expenses at the expense of some poor hourly worker. The toilet worked sporadically and there was a bar of soap and a small container of lotion. if other toiletries,shampoo etc were required they had to be called for.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sumter, sc

Girls weekend

Posted Mar 3, 2015
Great hotel, awesome bed, staff were great. Would do it again!