Ratings based on 873 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Nice location, hotel needs to step it up a bit

Posted May 4, 2015
Pros: Staff did try to make things better, breakfast was good.
Cons: Room cleaning and upgrading hotel.
Room keys from previous occupants and dirty bathroom. Wet soap in dish when we got there. Rooms need upgrading, hotel's resort fee is a trumped up charge for using facilities we did not use.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Very nice hotel with excellent views. Great swimmjng pool area and great poolside food. Rooms were clean and comfortable. Taxi boat across to main town was brilliant and quick and easy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Ordered a king size bed but was given a double bed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2015
In general evevythiing was great. My only concern is that there needs to be some fixing of the ware and tear around the hotel. For example in the elevators. Also in my room 603 there was some rust on the lower part of the door frame in the bathroom. I really like staying at the Westin
3 out of 5
Recommended
for Families
by A verified travelerfrom New Jersey

Nice place, so-so service.

Posted Apr 13, 2015
Pros: Facility itself, especially the pool and lobby are very nice.
Cons: Employee enough people to meet the needs of the guests without unreasonable delays.
Location: Savannah is nice, especially if you enjoy an artsy environment. The first time you see a major shipping barge on the river its cool.
The service was not good until we complained. The entire hotel appeared to be under staffed. We asked for an ice bucket, it took 1.5 hours to get it. We asked for a bottle opener, they told us they were all out. Help at the pool was non-existent until we voiced concern to management. They were responsive and apologetic. We did appreciate that, but did not really understand why it had gotten to that point. Other guests had the same experience during our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Room was not clean

Posted Apr 10, 2015
Wonderful helpful staff, but our room was dirty. There pet friendly, but my pup found the last guests leftovers under the bed... Yuck!
3 out of 5
by A verified traveler

Too expensive

Posted Apr 7, 2015
Not worth the money. Inconvenient location. We had to stay there due to a wedding.
5 out of 5
Recommended
for Everyone
by A verified traveler

beautiful hotel, close to historic district

Posted Apr 7, 2015
Pros: everything
hotel was very easy to get to, friendly staff, loved the access to water taxi to the historic district.
4 out of 5
Recommended
for Families
by A verified travelerfrom Birmingham, AL

Nice stay and enjoyable spa

Posted Apr 6, 2015
Pros: Clean, comfortable.
Cons: Concierge left a bit to be desired in terms of helpfulness.
Location: Savannah Historic District, with trolley stops right by the ferry landing pier.
Hotel was very nicely decorated, clean room, and ferry service to Savannah historic district was free and reliable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom minnesota

Amazing beds and views!

Posted Apr 1, 2015
Weston beds are the best! So comfortable. The room was great, nice and clean. The balcony on the 15th floor was so relaxing and the view of the store downtown and the river was amazing! Highly recommended. The staff from the minute you pull up to the minute you driveaway all were extremely helpful. I left my camera lens in my room and came back a few hours later and they had it downstairs waiting for me. This stay at the Westin makes me excited to stay at future Westin's!