Ratings based on 655 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Sep 8, 2014
Had a river view and it was absolutely beautiful. The resort was clean and price was very reasonable. We (boyfriend and I) plan on returning for a full weekend!
5 out of 5
Recommended
for Everyone
by A verified traveler

Labor Day weekend. Great stay. Great view

Posted Sep 8, 2014
Pros: The room
Cons: More coffee in room
Location: Tybee island. City of savannah
Arrived before check in time but room was ready. Great service lots of space nice pool to sit around. Took the ferry to savannah so parking was not a problem. Should have stayed at the hotel. River walk is over rated. Too many bars.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Good hotel

Posted Aug 26, 2014
The hotel had character and the free regular,punctual ferry to historic/down down area made the hotel a good location. The pool area/outside area of the hotel were excellent although the pool bar was expensive with limited lunch menu. The rooms were a little small and no family rooms was a draw back. But overall this is a excellent place to stay with a real feel of luxury.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Place EVER!!

Posted Aug 15, 2014
The BEST place we've ever stayed at! It was incredible! Our room was beautiful & just clean. The bed felt like we were laying on clouds. I absolutely love the boat that takes us across the river to the strip. Just amazing! I didn't want to leave. Wish I could be back! :(
Comment from Hotel Management
Sep 4, 2014 by westin, Hotel Management
Dear Dalena, Thank you for sharing your Five Star observations about The Westin Savannah Harbor Golf Resort & Spa. We strive to provide friendly service at all times and maintain clean and attractive accommodations. The Heavenly Beds are something to behold and the free ferry offers a unique opportunity unlike any other. We hope to welcome you back to our property upon your return to Savannah. Be Well, David Moses Public Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent choice

Posted Aug 8, 2014
Great hotel on the water and free water ferry across the waterway. Well maintained grounds and friendly staff.
Comment from Hotel Management
Sep 4, 2014 by westin, Hotel Management
Thank you for sharing your positive observations about The Westin Savannah Harbor Golf Resort & Spa. We strive to provide friendly service at all times and maintain beautiful aesthetics throughout the grounds. We hope to welcome you back to our property upon your return to Savannah. Be Well, David Moses Public Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Aiken, SC

Best hotel on the Savannah River Walk!

Posted Aug 4, 2014
Pros: Freindly, knowledgeable staff. VERY convenient to downtown Savannah via the ferry or bridge. Nice pool, great bar, always clean and well-presented.
Cons: This is ridiculous, but there could be a few more cartoon channels and child-interest channels on the in-room televisions. There were none available.
Location: The hotel is five minutes by ferry or ten minutes by road to River Street in Savannah. Dozens of restaurants, bars, and shops. Lots of night life!
This was not my first stay at the Savannah Westin, and there's a good reason for that. Every time I have stayed, I have had an extremely positive experience with virtually every facet of my stay. The staff is pleasant, helpful, and knowledgeable about the hotel and the city. The building and grounds are impeccably kept, and all the facilities have always been clean and well-tended. My rooms have always been clean and comfortable, and there is plenty of room for two (or more than two, if you have kids). The pool area features a "splash-park" type set-up and is ideal for singles, couples, or those with children. It also features a bar area both inside and outside near the pool, a pleasant bonus for my wife and I. The single biggest perk has to be the ferry across the river to River Street; the Westin has a covered parking area, so every time we stay we just park our car there and take the ferry across to all of the restaurants and night life. The ferry runs every 15 minutes or so, so you never wait long. I also try to stay on the river side of the hotel, as from your window you can see all of River Street and the large ocean-going cargo ships. It's just a neat experience overall. I really can't say enough good things about the Westin.
Comment from Hotel Management
Sep 4, 2014 by westin, Hotel Management
Dear Doc Lee, Thank you for sharing such wonderful comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. Knowing that our staff was helpful, grounds were impeccable, room was comfortable, pool was ideal, bar was pleasant, and ferry was convenient is music to our ears. The good praises said about Westin makes us proud and we look forward to welcoming you back again and again upon your return to Savannah. BE WELL, David Moses Public Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Nice hotel but the maids service.,,

Posted Aug 3, 2014
The hotel was in a great location . Nice pool but the service at the pool was so slow! I never did get my check for lunch but when I checked out it was on my bill with a huge tip!! I never would have given the waitress that amount! Also the housekeeping was horrible on our floor! I had 2 rooms and she never came to make bed or give us new towels! And when my daughter grabbed some towels off the cart on the hallway she had the nerve to tell us she counts her towels and not to take them! When I said we never got any she continued to argue with me!!! I said I did not want to argue please just give is towels! So we can shower and go to dinner! Merry the concierges was wonderful!
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado springs, co

Nice Riverside hotel

Posted Jul 22, 2014
Pros: The pool
Cons: Billing accuracy
Loved the luxury the hotel provided, the pool was lovely and the boat to the river walk was convenient. My only complaints were that the hotel allowed someone to charge drinks and food on our bill. When we disputed them at checkout, they couldn't come up with our signature, verifying it wasn't our purchases and told us they would fix the bill but when the charge came through on my card, it was for the incorrect amount. Now I will have to battle it out over the phone or with the credit card company. This is not what I would expect from a luxury hotel like this so it is a little frustrating. Everything else otherwise was lovely.
Comment from Hotel Management
Sep 4, 2014 by westin, Hotel Management
Dear Christina, Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I apologize that unauthorized charged were made to your account and that we were not readily able to correct the issue in a timely fashion. We should have made a more personal and concerted effort to release the funds. I have followed up with our Front Desk and Accounting teams to improve the way we handle situations like this in the future. We look forward to welcoming you back upon your return to our lovely city. BE WELL, David Moses Public Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Lauderdale, FL

Southern Comfort

Posted Jul 20, 2014
Pros: I loved the quiet rooms and the comfortable hotels as well as the modern amenities.
Cons: The self parking area is a hike from the hotel entrance.
Location: A free ferry takes your across the river to all the history and action on the river front.
A beautiful hotel located right across the river from the Savannah riverfront action. The free ferry ride across the river make this hotel convenient to all the action on River Street and the historic neighborhoods of Savannah. The rooms are modern with comfortable beds and all the electronic connections you could possibly want. The Aqua Star restaurant was top notch.
Comment from Hotel Management
Aug 12, 2014 by westin, Hotel Management
Dear Diane, Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I am happy to learn that we were able to provide a Five Star rooms and dining experience. The Heavenly Beds and views on the property are treasures indeed. We look forward to welcoming you back upon your return to our island. Be Well, David Moses Public Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Powder Springs, Ga

Very nice clean room. Hotel staff very friendly.

Posted Jul 14, 2014
Very nice place to stay right on the river! Would stay here again.
Comment from Hotel Management
Aug 12, 2014 by westin, Hotel Management
Dear Mike, Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I am delighted to learn that we made such a nice Five Star impressions. Look forward to welcoming you back upon your return to our island. Be Well, David Moses Public Relations Manager