Dear Guest,Your feedback is highly appreciated and valuable to us. We regret to hear about the musty smell you experienced in your room and issues with the towels.We strive to provide a comfortable and enjoyable stay for all our guests.It's pleasing to hear that our location served you well for your needs, being within walking distance to the town's shops, restaurants, and the football arena.We welcome you back in the future and hope for an opportunity to provide an improved experience.Kind regards

Sehr geehrter Gast,es freut uns sehr zu hören, dass Ihr Aufenthalt in unserem IntercityHotel Leipzig angenehm war und Sie die Sauberkeit, den Zustand und die Ausstattung unseres Gebäudes schätzen. Ihre Anmerkung bezüglich des Duschgels und der Handseife nehmen wir zur Kenntnis. Es ist unser Bestreben, unseren Gästen in jedem Detail einen angenehmen Aufenthalt zu bereiten. Ihre Rückmeldung hilft uns dabei. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen Grüßen,Christian SyrotekHoteldirektor

Dear Guest,It brings us great joy to know that your stay at IntercityHotel Leipzig was a delightful one. The vibrant city view is indeed one of the unique features our guests frequently commend. We acknowledge your feedback on USB outlets and we understand the convenience it would provide to our esteemed guests like you. We are always striving to enhance our guest experience, and feedback such as yours is extremely valuable. We are glad you had an overall enjoyable stay and we look forward to hosting you again soon. Best regards,Christian SyrotekHotel Manager

Dear Guest,It is indeed heartening to know that you found our location to be perfectly suited to your needs and that it added value to your stay in Leipzig. The vicinity to the train station and major attractions is one of our key features that our guests truly appreciate. Furthermore, we are pleased to note that you would consider us for your next visit. On your next stay, we would be more than happy to offer you our FreeCityTicket for public transport in Leipzig, which is available to all members of our regular guest program, H Rewards. This is just one of the many ways we strive to make your stay even more convenient and enjoyable.We look forward to seeing you again at the IntercityHotel Leipzig. Best regards,Christian SyrotekHotel Manager

Dear Guest,We appreciate your succinct yet valuable review. It's pleasing to know that the location of our IntercityHotel Leipzig added convenience to your stay and that you found our premises clean and modern. Our primary aim is to ensure that our guests enjoy their time with us, and it sounds like we were able to achieve that during your stay. We're glad that our proximity to the city center added value to your visit.Looking forward to serving you again in the near future.Best regards,Christian SyrotekHotel Manager