Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
4.5 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
for Personal Eventby AMCfrom Switzerland
Nice and clean but not as special as anticipatedPosted Dec 11, 2013 on Hotels.com
The hotel is pretty from the outside and is on a hill overlooking castle ruins and the beautiful Black Forest. The rooms are clean and spacious but the decor is quite outdated, like many guesthouses and hotels in Germany. The service is a bit stiff - not the genuine, warm hospitality we were hoping for. Overall, it definitely does not offer the coziness or service or quality to merit the high price we paid, particularly considering it was not peak season (you can stay at 4-star hotels that are much better for the same cost!) In addition, it markets itself as a "wellness" hotel, but the wellness is only open from 3-7pm and not every day, and if you want it at other times, they charge a minimum price per person. Not very welcoming!
Recommendedby Stevefrom Milwaukee
Very Nice PlacePosted Sep 27, 2013 on Hotels.com
Staff was friendly and accommodating. Restaurant was excellent. The room was roomy, recently decorated and very comfortable. Internet service was very slow.
Recommendedby rosafrom wesel
Sehr schön gelegenPosted Sep 4, 2013 on Hotels.com
for Getaway With Friendsby Karl
Georgeous country settingPosted Nov 11, 2012 on Hotels.com
Family run hotel ticked all the boxes. Very friendly service, clean amenities, great food and wine, all you could ask for breakfast, wonderful walks nearby. Definitely recommend as jump off point for southern Black Forest area.