View from property

Reviews of Hotel La Bateliere

Hotel La Bateliere
20 Rue Des Alizes, Schoelcher

Reviews

6.8
Rating 10 - Excellent. 107 out of 912 reviews" "
Rating 8 - Good. 349 out of 912 reviews" "
Rating 6 - Okay. 288 out of 912 reviews" "
Rating 4 - Poor. 123 out of 912 reviews" "
Rating 2 - Terrible. 45 out of 912 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jesiah

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Yvonne

Traveled with partner
Haven’t explored the area outside, but love the pool and beach area.
Stayed 7 nights in Mar 2024

4/10 Poor

Francois

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was there for one night before boarding a cruise ship. Did not bother to take an ocean view room. Ended up in a room in a renovation area where rooms around were being renovated, not very welcoming. There was presence of a lot of mildew in the room and even more in the bathroom, ceiling and walls. We only noticed that the next morning other wise we would not have stayed in that room.
Stayed 1 night in Feb 2024

2/10 Terrible

Katuscia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE DO NOT BOOK! I wish I had read the reviews before booking this place. I stayed one night and it was a nightmare! The entire place is outdated and falling apart! The shower head was on the rusty bathtub floor and was filthy! The towels were stained. When we asked for a room change, they offered additional cleaning and new towels instead and asked us to speak to a manager in the morning. Who did NOTHING! In the morning, we found a cockroach in our room and ran out of there as fast as we could! Breakfast was included, but the selection will make you lose your appetite! The worst hotel stay ever! I’m sure they are committing a number of health violations. And the audacity to charge so much is beyond me! STAY AWAY! The pool looks nice and it was the access to the beach front that got us to book. Both are NOT WORTH the filthy rooms! RUN!
Stayed 1 night in Feb 2024

6/10 Okay

Reginald

The dining where you can get other stuff.
Stayed 4 nights in Feb 2024

10/10 Excellent

Raffoul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from la direction on Jan 16, 2024
Un grand merci pour votre note.Nous sommes ravis de savoir que votre séjour parmi nous a été à la hauteur de vos attentes. C'est un immense plaisir pour toute notre équipe de lire que vous avez apprécié notre service et nos installations.Nous nous efforçons continuellement de fournir une expérience exceptionnelle à nos clients, et savoir que nous avons réussi à rendre votre séjour agréable est une récompense en soi. Vos gentils mots nous motivent à maintenir nos standards élevés et à continuer de surpasser les attentes de nos précieux clients.Nous espérons vous accueillir à nouveau très bientôt. N'hésitez pas à nous faire part de vos préférences lors de votre prochaine visite, et nous ferons tout notre possible pour rendre votre séjour encore plus mémorable. Merci encore d'avoir choisi notre établissement et de partager votre expérience positive.

4/10 Poor

myrlande, west palm beach

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is THE WORST hotel I have stayed in. It is old, outdated, and looks like a haunted mansion. I have never been more uncomfortable and because I was away from home I felt obligated to stay. Thinking about the experience makes my skin crawl. The only nice thing about this property is the staff.
Stayed 4 nights in Jun 2023

10/10 Excellent

Piotr, Warszawa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel! Where else you can feel the 70s vibe. Yes it is old and tired but if if know what to expect you won't be disappointed. Breakfast is decent and all the staff is very professional, helpful and friendly. Amazing sunsets from the pool and room balcony. Thanks for heaving us. Wish to be back one day.
Stayed 2 nights in Apr 2023

6/10 Okay

Patricia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location, nice views from hotel. Good general surroundings, however the rooms decor and furniture are outdated, bathrooms titles need repair, balcony ramps needs repair, gym requires upgrade and fresh air circulation. Some area leading to beach restaurant would require more lighting as too dark to see and walk through at night time. Music from beach bar was too loud passed 9:00, and even passed 12:00 we could hear people partying and shouting from outside. Shower malfunction was reported but was never taken care of. Finally after 3 days and several follow ups we were transferred to an upgrade room. Front desk clerk was supportive at trying to solve the issue. Hotel staff in general was very welcoming. This hotel could benefit some maintenance.
Stayed 7 nights in Jan 2023

6/10 Okay

James

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful view overlooking the ocean The property was very dated and dirty. Needed maintenance in a big way, many repairs needed I would start with paint. Property has a great potential
Stayed 3 nights in Jan 2023

4/10 Poor

andrew

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
1970s hotel
The view of the ocean is the only reason to stay at this Hotel which was built in 1970 so in a bad state of repair throughout ,food quality very low .that said location was good and staff where friendly at all times .
Building
Entrance
Sea view
Hall way
Stayed 3 nights in Sep 2022

2/10 Terrible

anne

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is beyond dated. Simple things could be done to make it at least acceptable. The carpets are stained and smelly, pictures are moldy and hanging out of their frames, paint is peeling. They close the bar 2 days a week. The breakfast buffet is ok, but the chef to cook a fresh egg for you is nowhere to be seen. There is no dinner restaurant. There is no usable bath tub in the room. One redeeming feature is a nice pool---but new chairs and umbrellas are needed. The propertys' location is beautiful........but, the rooms are nasty.
Stayed 2 nights in Jul 2022

10/10 Excellent

Thomas

Stayed 4 nights in Jun 2022

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was booked last minute so we did not know exactly what it would be like. The room was clean and great with a terrace on the Ocean. Because of Covid many places on the island were closed. There was also a curfew. Staying at the hotel allowed us access to many services that were closed outside of the hotel. It was a wonderful stay at La Bateliere. RECCOMENDED!
Stayed 10 nights in Dec 2021

4/10 Poor

Bernard, Ottawa, Ontario, Canada

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sign as you walk in says "Since 1970". Well, this older hotel is in bad need of renovations. Don't be fooled by the website photos. For example, the nice pool side umbrellas are either torn or missing. There was one decent umbrella in the few that were available. The paint is peeling off of the outside walls of the building. The outside walls are also caked with years of dirt. We had booked and prepaid for a "luxury" room through expedia. We were given a lower grade "superior" room. I regrettably didn't realize this until the last day of our stay. The hotel was not busy at all and I'm sure plenty of rooms were available. The room was ok, but dated. The bathroom in particular was ugly and had mould on the walls. The little lagoon below is nice and we enjoyed swimming there. We liked the breakfast and the restaurant in general. We had dinner at the hotel twice and the food was excellent. The staff were helpful and we're thankful that they were still at our service in spite of the coronavirus pandemic.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and pleasing staff. Nice little Beach and pool is very welcome
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wasn’t very helpful or attentive to provide the service’s specified in the reservation. They forgot to provide wifi password. They don’t tell you about hotel amenities and or schedules. Beach was super crowded with people from the street, who’re loud and messy to say the least. Pool umbrellas are almost nonexistent, they are all ragged and the spikes metal exposed. This hotel has none to very poor cheap maintenance, the rooms have big unfinished Sheetrock boards covering probably big holes or who knows what, but I would never ever will stay there again.
Stayed 1 night in Dec 2019

2/10 Terrible

Cherry, Caribbean Tourist

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I Iiked is the view of the sea and the beach area which is close. The room was shabby and the tiles in the toilet were very dirty and stained. The tiles in the shower area appeared to have mold and dark spots. It was disgusting.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience was great. The staff was friendly and helpful. The children enjoyed the breakfast, the beach and Lili's Restaurant and Bar. The use of the Transit Room after check-out allowed us to enjoy the beach a bit longer since our Boat was due to depart at 19:00hrs. The Transit-Room is a very nice and thoughtful facility. I would recommend Hotel La Bateliere to all my friends who wish to visit Martinique for business or pleasure.
Stayed 2 nights in Aug 2019

8/10 Good

Marie Helene

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Business hotel, nice view, but needs some care.
We stayed for 3 nights in April. The room was large as I had booked a luxury room, but it was very tired. The paintwork was bad and dirty. Table on balcony was broken, and not replaced even though we reported it. The view was great. The restaurant is average.
Stayed 3 nights in Apr 2019

8/10 Good

Georges, Philipsburg, St. Maarten

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is friendly and helpful, food was excellent, although a la cart service was a bit slow out of the kitchen at times. Location on the seaside with pool and the beach is great, view and all.
Stayed 3 nights in Apr 2019

4/10 Poor

Nils

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

M, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Grand older hotel in fantastic location with open design that allows enjoyment of climate and sea views from lobby/restaurant/bars. Good swimming pool and small beach. Our superior room with sea view was enjoyable. Needs some renovation.
Stayed 7 nights in Mar 2019

8/10 Good

Keeyona, Metairie, LA

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveler

Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old and in need of refurbishment. We were initially given a room which meant walking a long way. This room was substandard, had a view of a building site and the door card didn't work (we tried several). They then put us into a better room but this was dated. There was a lot of marble, including around the pool, which was dangerous and slippy when wet. The bar, which stayed open late, did not sell wine although the one downstairs by the pool did. The wifi only worked intermittently. The TV stopped working after 2 days and wasn't fixed. We never got into the hotel car park although there was parking in a field and on the road outside but these were badly lit at night. The worst thing was an incident at the pool one afternoon. There was an invasion of about 15, or more, black teenagers who tried to intimidate the hotel residents. They jumped into the pool shrieking and splashing everyone. I was particularly vulnerable as they threw their backpacks around the space where I was sitting. Eventually a "security" guy came and got about half of them to leave but he refused to deal with the remainder who were still in the pool and whose bags were still around where I was sitting. They eventually left but then some of them returned a short time later and jumped into the pool again. There is no security to prevent people who are not resident from using the pool. I found this threatening and when I tried to complain all the reception staff claimed not to unde
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Could do better
Hotel very tired and some of the staff are dreadful. Not prepared to give the guests a glass of tap water
Stayed 9 nights in Mar 2019

4/10 Poor

Verified traveler

Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveler

Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveler

Stayed 5 nights in Mar 2019

2/10 Terrible

Verified traveler

Stayed 8 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The location is great, the staff are wonderful and the buffet breakfast is the best. That more than makes up for the condition of the facility which clearly needs renovation. I know they are struggling financially and I hope they find the funds to do the necessary renovation. But meanwhile, I would not hesitate to stay there again and highly recommend it. Nothing like sitting on the veranda and watching the most beautiful sunsets I've ever seen. And Lili's restaurant on the little beach is wonderful.
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 7 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 5 nights in Feb 2019

6/10 Okay

Joan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Lovely position but hotel is showing its age
Stayed 7 nights in Jan 2019

4/10 Poor

Jacobus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Hotel is run down and in a bad condition
Stayed 2 nights in Jan 2019

6/10 Okay

Randy

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
If you are wanting to do beach stay close to cruise and airport this works. Some of the rooms are dated. Whole place needs updated but guess they dont have maintenance dept. Front counter very slow and if you are american not real helpful. Beach area and pool area great. Food is great at both locations but make res. when possible. Breakfast is the most amazing breakfast we ever had at a hotel. Service there was incredible, had a group leaving early for airport opened 1 hour early just for us. Thanks for that! Not much to walk to around property, street dangerous and most everything closes on Sunday on island. Just up the hill an amazing pizza place
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Mehhh place, great beach!
The place was dumpy and needs a serious facelift. The only goodbye part was how amazing the beach is.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Hotel needing updating. Service was extremely slow at front desk except for Gladys. Her service was excellent. If you are English speakiing there are some challenges.
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , great value. Staff is friendly, Great beach access and the view is priceless
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Check in took very long. Staff was unable to find my payment initially and then finally when we were issued a room key the room was not made. Took multiple staff members to finally rectify the issue and give us a new room
Stayed 1 night in Jan 2019

6/10 Okay

Tina, New York, NY

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Pros: Has direct access to a wonderful beach and a great beachside bar and grill. Views from the hotel asre amazing and has several restaurants on site. Pool was amazing Close to bus stops and a local shopping center if you are in need of provisions Cons: The hotel was dated very dated with minimmal attempts at modernization. Carpets and fabric in the room had a faint smell of cigarettes. Bathroom never truly seleemed clean(Althought the tub and updated shower head were adequate) Overall I enjoyed my stay here, but there could be some improvments overall to the place. Not sure it warranst the price I paid, but sure.
Stayed 2 nights in Jan 2019

8/10 Good

Alana, CT

Liked: Cleanliness, staff & service, amenities
This hotel had everything I needed for my stay. The staff was pleasant even though the language barrier was more than I expected (french vs english). The breakfast was just ok, I think it could use a little more variety, perhaps having choices that are from the island. The building is a bit aged I heard renovations are on the way, inside my room was clean though. The surrounding area had places to eat nearby and a shopping center. The beach attached was lovely, also plenty of parking available. If I stay in Martinique again, I'd come back here.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very close to FDF.. the property needs some refurbishing
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Disliked: Room comfort
Bathroom has to be updated Only 2 little towels per person The pool is nice but has to updated as well
Stayed 2 nights in Nov 2018

6/10 Okay

Marc, Boca Raton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice view, staff OK but rooms very old and furniture from 80`s
Stayed 4 nights in Nov 2018

6/10 Okay

Gisele, Dominica

few issues
had problems with the internet and only 1 key available for the room.
Stayed 2 nights in Jun 2018