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Reviews of Stolls Hotel Alpina

3.5 out of 5
Stolls Hotel Alpina
Ulmenweg 14-16, Schoenau am Koenigssee, BY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 102 reviews" "
Rating 8 - Good. 31 out of 102 reviews" "
Rating 6 - Okay. 5 out of 102 reviews" "
Rating 4 - Poor. 1 out of 102 reviews" "
Rating 2 - Terrible. 2 out of 102 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderbar!

10/10 Excellent

Cesar

Stayed 1 night in Oct 2023

10/10 Excellent

kai, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, especially for families with young kids. Excellent food package. Quite manageable access with public transport.
Stayed 2 nights in Jul 2023
Response from your family Stoll and the Alpina team on Sep 26, 2023
Thanks for your kind rating and words. Its nice to read that you enjoyed your stay with us and hope to welcome you again soon. Regards,

10/10 Excellent

ROBERT

Stayed 1 night in Jul 2023
Response from Ihre Familie Stoll und das Alpina Team on Jul 7, 2023
Vielen Dank für Ihre nette Bewertung! Wir würden uns über Ihren erneuten Besuch sehr freuen.

10/10 Excellent

Elissa, Chappaqua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous setting in the alps. Short drive from Konigssee and Berchtesgaden. Hotel staff were friendly, the food was great, sauna on site. Room was comfortable and clean. No elevators.
Stayed 2 nights in Oct 2022

10/10 Excellent

Andrew

Stayed 1 night in Oct 2022

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place. Really enjoyed my time there
Stayed 1 night in Sep 2022

10/10 Excellent

Linda

Stayed 2 nights in Sep 2022

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely gorgeous. The food and wine was excellent. The staff was friendly and very helpful.
Stayed 3 nights in Sep 2022
Response from Your family Stoll and the Alpina team on Sep 28, 2022
Thanks for your rating and kind words. Nice to hear that you enjoyed the stay with us and hope to welcoming you again maybe soon

10/10 Excellent

Janet

Stayed 1 night in Aug 2022
Response from Ihre Familie Stoll und das Alpina Team on Aug 26, 2022
Vielen Dank für Ihre Bewertung. Wir würden uns freuen, Sie bald wieder mal bei uns begrüßen zu dürfen! Herzliche Grüße

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2022
Response from Ihre Familie Stoll und das Alpina Team on Aug 26, 2022
Vielen Dank für Ihre Bewertung. Wir würden uns freuen, Sie bald wieder mal bei uns begrüßen zu dürfen! Herzliche Grüße

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Super comfortable beds. Nicely appointed room. Lovely surroundings.
Stayed 1 night in Jul 2022
Response from Your family Stoll and the Alpina team on Aug 26, 2022
Thanks for your rating. Looking forward to welcoming you maybe again soon.

10/10 Excellent

alberto oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in May 2022

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a lovely property and is very quiet. The staff were extremely helpful and attentive. It is very hard to find, but once you find it is a treasure. The property needs remodeling. Our room was enormous, but the decor was straight out of the 60's. Remember avocado fixtures? It was a great stay.
Stayed 2 nights in May 2022

8/10 Good

Gila

Stayed 3 nights in Jul 2021

4/10 Poor

Steven

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

AlliK, Atlanta

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stolls was absolutely perfect! We liked it so much we decided to stay another night. I have never stayed in a more charming hotel. The staff was fantastic, the view from our room was spectacular, and the food was delicious! I would absolutely recommend this hotel!
Stayed 1 night in Oct 2019
Response from Your family Stoll and the Alpina team on Oct 22, 2019
Thank you very much for your rating and kind words. It´s nice to hear that you enjoyed your stay with us. We are looking forward to welcoming you again :) Kind regards

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
We really enjoyed our stay, we had a room with a view of the mountains in the background which was really nice. Also the swimming pool and sauna was enjoyable. The service was great, the staff was very welcoming and helpful. They even gave us a bottle of snaps at the end of our stay.
Stayed 1 night in Oct 2019
Response from Your family Stoll and the Alpina Team on Oct 18, 2019
Thank you very much for your rating. It´s nice to hear that you enjoyed the stay with us. We always try our best to make your stay comfortable and enjoyable. Looking forward to welcoming you maybe again.

10/10 Excellent

Rick, DC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Alpine hotel just above berchtesgaden with a great view of the mountains. Lots of room to relax and enjoy the scenary. Hotel staff are really friendly and pleasant. Hotel is very clean and the room are very nice. Breakfast is really good.
Stayed 2 nights in Sep 2019
Response from Your family Stoll and the Alpina team on Oct 7, 2019
Thank you very much for your rating and kind words. it´s nice to hear that you had a pleasant stay with us. Looking forward to welcoming you maybe again :)

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel is good at location and own a excellent facilities. However, the software - service is poor and bad. I was arranged to live in second floor and no one help me to put the baggage upstairs, while they did understand my wife is pregnancy. Meantime, the room had some sticky things on the floor when I move in. The check in is also not flexible , I can only get into my room after 5. Last but not least, I had booked a room for 4 ppl. However, one softbag was made instead a real bag. It made my family feel very disappointed.
Stayed 1 night in Oct 2019
Response from Your family Stoll and the Alpina team on Oct 19, 2019
Thanks for your rating. We always offer our help to put the luggage upstairs - Specially when we mentioned that a woman is pregnant. But in most of the cases the men denie our help and put the luggage upstairs by themselves. No pregnant woman or senior people have to carry luggage upstairs if they are not able to. Nevertheless, we are dependent on the comment of our guests - in advance and also on site. If you wolud told us that your wife is pregnant, we would have arranged a room in the lower floors. We would also have liked to comment on your roomsituation, but since you have submitted your rating anonymously, we are unfortunately unable to do so. Anyway we are sorry for inconvenience, but we always try to make the stay of our guests as comfortable as possible and always to lend a helping hand.

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast,
Stayed 2 nights in Sep 2019
Response from Your family Stoll and the Alpina Team on Sep 18, 2019
Thank you very much for your rating.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Clean, safe, a little far from downtown. Excellent food in the restaurant
Stayed 1 night in Sep 2019
Response from Your family Stoll and the Alpina team on Sep 7, 2019
Thank you very much for your kind rating. Looking froward to welcoming you maybe again!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Königssee. Traditional Bavarian Hotel in a beautiful location.
Stayed 1 night in Sep 2019
Response from your family Stoll and the Alpina Team on Sep 6, 2019
Thank you very much for your rating. Looking forward to welcoming you maybe again, we leave kind regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from iA Sheila Schober on Aug 21, 2019
Vielen Dank für Ihre Bewertung! Ihre Familie Stoll und das Alpina Team

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was very good, close to a lot of attractions. The outside area is lovely, the staff very friendly, we had a great time.
Stayed 4 nights in Aug 2019
Response from iA Sheila Schober on Aug 13, 2019
Thank you very much for your kind rating. Nice to hear that you enjoyed your stay with us. Maybe we are allowed to welcoming you again. Kind regards, your family Stoll and the Alpna team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, modern, very comfortable room. Good restaurant on site. Also had indoor and outdoor swimming pools.
Stayed 1 night in Jul 2019
Response from Sheila Schober on Jul 23, 2019
Thanks for your rating. Your family Stoll and the Alpina team

10/10 Excellent

Lai Ping, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Superb facilities, Superb services and not to forget the stunning scenic view just from the window of the hotel. Thank you to your hospitality in providing us with unforgettable recollections.
Stayed 2 nights in Jun 2019
Response from iA Sheila Schober on Jul 15, 2019
Thank you very much for your rating. It was a pleasure to have you as guests in our house and we hope to welcoming you maybe again. Kind regards, Your family Stoll and the Alpina team

8/10 Good

EDDIE

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from Max Stoll on Jul 4, 2019
Herzlichen Dank für Ihre Bewertung!

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019
Response from Max Stoll on Jul 4, 2019
Herzlichen Dank für Ihre Bewertung!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible! Blessed to have found this hotel. Staff and owners are exceptional. We extended our stay because we simply fell in love with this place. Not only are the rooms unique, very clean, and large but the grounds of the hotel are breathtaking. The hotel is nestled below the most gorgeous view in the area. The restaurant is exceptional, food incredible and staff amazing. Dine indoors in a lovely space or out on the large terrace over looking the pool and gardens. Perfect location for hiking and seeing all of the best sites in Bavaria! We are already talking about when we can return!
Stayed 1 night in Jun 2019
Response from Max Stoll on Jul 2, 2019
Thank you very much for your kind rating!

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from Max Stoll on Jul 4, 2019
Vielen Dank für Ihre freundliche Bewertung!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet neighborhood setting just out of town
We stayed 3 nights in May 2019 and this was a good base for exploring downtown Berchtesgaden, Konigsee, Jenner mountain, and the salt mines, all a short drive away. Our rate included a good European breakfast of fresh rolls, fresh cold cuts & cheeses, hard and scrambled eggs, juice, cereals, fruits, yogurts, and a cappuccino machine. Beds were comfy, room was great, parking free, lobby had large sitting areas with working fireplace, and light cafe, dinner available in restaurant, grounds were family friendly. Staff was helpful. Only one alert: stairs were required to access many rooms, ours was up two flights. Discount card was included which provided free rides on city busses, reduced city parking, and some reductions on tourist sites.
Stayed 3 nights in May 2019
Response from iA Sheila Schober on Jun 6, 2019
Thank you very much for your rating. Great to hear that you enjoyed your stay with us. Looking forward to welcoming you maybe again. We wish you all the best, your family Stoll and the Alpina tean

10/10 Excellent

Kelsey

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, got room upgraded and everyone was very friendly. Has 2 pools, one heated. Great mountain views. Yummy breakfast included, a nice restaurant service for dinner. Husband also got a massage which he said was great! Free parking and pet friendly Highly recommend this place
Stayed 1 night in Apr 2019
Response from ia Sheila Schober on May 9, 2019
Thank you very much for your kind words and your rating. We are very pleased to hear that you enjoyed your stay with us. And hoping to welcome you maybe again. Kind regards, your family Stoll and the Alpina team

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019
Response from Max Stoll on Jul 4, 2019
Vielen Dank für Ihre freundliche Bewertung!

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect spot to stay to visit Salzburg.
Hotel was clean and tidy with spacious rooms. Facilities were very good. The hotel is up a hill overlooking Salzburg and is quiet. The staff were also helpful in directing us into town. In all, a great place to stay.
Stayed 1 night in Sep 2018
Response from Sheila Schober on Sep 25, 2018
Thanks for your rating. Looking forward to welcoming you maybe again in our hotel, we leave meanwhile best regards your family Stoll and the Alpina team

8/10 Good

Ingeborg, Los Altos, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately we only stayed for one night in this hotel, but we were very pleased with it: First of all it is in a quite, residential area. The property consists of three buildings surrounding a spacious garden with a nice swimming pool. From the garden you can see the mountains and it is a perfect place to relax. Inside the buildings there are several common areas for guests to hang out e.g. after dinner. The furniture and decorations are very nice and reflect the region of Bavaria. The fact that they have a restaurant on site is quite convenient, especially if you are already tired after a whole day of exploring the region. The food was very good. The hotel seems to be very accommodating for families with kids. The only point to be aware off is that the hotel doesn't have an elevator, which can be an issue for elderly people. They do have rooms at the ground floor, so you might want to ask for one of those when you make a reservation. The staff was very helpful concerning local information. Overall I can highly recommend the hotel.
Stayed 1 night in Sep 2018
Response from Sheila Schober on Sep 25, 2018
Thank you very much for your rating and kind words/description. We always do our best to make the stay of our guests comfortable and relaxing. If you have any questions or wishes, our reception team is always at your assistance to give you a helping hand. It´s nice to hear that you enjoyed your stay and liked our furniture and decorations. Yes, we do not have an elevator. But we always observe wishes - like groundfloor for example for eldery guests or our staff is giving a helping hand to carry the luggage up to the room, if there is no room in the groundfloor left. We would be happy to welcoming you again and remain kind regards your family Stoll and Alpina team

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gold plated Bavarian family-run hotel
A family-run Bavarian hotel that has really helpful and friendly staff. The location is beautiful and the rooms are typical mountain lodge style. The reception staff were outstandingly helpful with local advice, even contacting local chiropractors for my bad back. Breakfast was of a high quality and comprised of a good variety of hot and cold offerings. The room is very spacious and comfortable. Central to the Berchesgaten area, close to the Eagles Nest. We will be back for a longer stay very soon. Highly recommended if you want to stay in a property with authentic Bavarian character rather than a sterile 'chain' hotel.
Stayed 2 nights in Sep 2018
Response from Sheila on Sep 9, 2018
Thank your very much for your rating and your kind words. It´s nice to hear that you enjoyed your stay in our hotel. It would be a great pleasure to welcome you again in our house. For furthermore questions please don´t hesitate to contact us anytime. Many thanks and kind regards, Your family Stoll and the Alpina team

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and staff very nice and accommodating. Close to both Berchtesgaden and lake Königssee.
Stayed 2 nights in Jul 2018
Response from Sheila Schober on Aug 15, 2018
Tahnk your very much for your rating! Yor family Stoll and the Alpina team

8/10 Good

Pimpi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for relaxing and joy too. This hotel is a true family run beauty. I hope they know what they have in their hands. I love old style and they have some true antique there.
Stayed 2 nights in May 2018
Response from MS on May 17, 2018
Thank you very much for the compiment!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property on the hill with good rooms.
Great place on a hilltop with panoramic views. Good food and nice rooms. Fast internet. Good price. Newish rooms. I liked the little sauna and pool. Good place between Lake Königssee and Berchtesgaden.
Response from Stolls Hotel Alpina on May 12, 2018
Thank you Mark, we hope to see you soon in our house.

10/10 Excellent

Ed, British Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and willing to provide good service.
Stayed 2 nights in Oct 2017
Response from Stoll´s Hotel Alpina on Feb 4, 2018
Thanks for your review. We look forward to see you again on your next holiday in berchtesgaden. Family Stoll & Team

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, beginning to end.
The experience was great beginning to end. Many small town Hotels and Pensions in Bavaria close for check in at 6 or 7 p.m., Hotel Alpina was open for check in until at least 10 p.m., which was great for us as we didn't reach Berchtesgaden until that time. The check in process was painless, and they even upgraded our room for no additional cost. The room was clean, spacious, there was wi-fi (which is great for U.S. travellers who don't otherwise have access to international data cell plans), and we had absolutely no complaints about the quality of the facilities. Breakfast is something that Germany takes very seriously, and Hotel Alpina delivers. Breakfast is included, and has the standard German offerings of rolls/cheese/meat for sandwiches, eggs, coffee/tea/juice (plus wine for mimosas), musli and more. It was a great way to get a solid meal in place before heading out for the day. Speaking of which, you're only a few short minutes by car to the entrance to the Konigsee, and it makes getting in early and beating the crowds a breeze. Lastly, although I speak some German, the hosts were comfortable working with me in English as I checked out (just to make sure there were no miscommunication). I can't recommend Hotel Alpina highly enough.
Stayed 1 night in Sep 2017
Response from Max Stoll on Jul 2, 2019
Dear Sir or Madame, we would like to thank you for your very kind rating. Sincerely yours Max Stoll

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!!!
Stayed 2 nights in Aug 2017
Response from Max Stoll on Aug 19, 2017
Thank you for your perfekt rating janine.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Max Stoll on Jul 2, 2019
Vielen Dank für Ihre freundliche Bewertung!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel of our Germany trip!
I highly recommend this hotel. The room was large and the internet good. We had a tasteful and enjoyable meal at the hotel restaurant in the evening, and enjoyed our morning breakfast. Viewing the photos of all the famous people that have stayed here in the past was interesting.

8/10 Good

Helen Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Chalet
The hotel is high up on a mountain, but is very charming with a restaurant and huge glass windows overlooking a garden. The breakfast is great and the amenities like the pool and sauna were a pleasant surprise. We were put on the top floor with no elevator, so three flights of stairs was not fun. This would be a great hotel for a romantic getaway and a short drive to town. The room that we had was located at the end of the hallway, so our frosted bathroom window next to the sink was visible to others in the hallway. Unfortunately we did not understand why we had a crowd outside our room until we saw the visibility that apparently was given of me topless drying my hair. They should probably put curtains or blinds on the bathroom window.

10/10 Excellent

Natalia, Chicago area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything Bavaria is just there.
Better to have car to see more. Hiking in the lake area exceptional, but get ready for the rough terrain. Only several miles away are Bad Reichenhall with Rupertus Therme-for the very unusual spa experience. Plus Salt mines museum.
Response from Max Stoll on Jul 2, 2019
Thank you very much for your kind rating!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
WiFi Limitations!
On a one night stay, the food was great, both for breakfast and dinner (complimentary salad). But... WiFi only works near the reception AND is limited to two devices! So if you are like me, have a laptop, iPad and iPhone, only two of them will work on the hotel WiFi. If you get put in the newer building (the one that doesn't have reception) then WiFi won't work from your room at all. By modern standards, that's terrible.
Response from Max Stoll on Apr 23, 2016
Dear guest, thank you for your comment. We meanwhile offer free High-speed WiFi in the whole hotel, as rooms, facilitie-areas, garden etc. We would be glad to welcome you again and remain Sincerely yours Stoll's Hotel Alpina Max Stoll

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Average quality hotel..
Little bit far from Berchtesgaden station.(20 min. by foot) Service : Some were friendly. Some were not or so so. Room : some walking sound are heard from upper floor at night breakfast : just so so.. ham, eggs, some salad & fruit. But coffee was nice So, overall, just average service & facility.. a bit far from the nearby station.. If you have car, it will be ok..by the way They provide some transportation card and with this you can use bus for free just showing to the driver(and some discount for eagle's nest ticket when buying tickets. just bring it and show to the ticket clerk) Around the hotel, scenery is very beautiful

8/10 Good

Paula, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
The hotel was perfect for our three night stay. It was a few minutes drive away from the busy centre of Berchesgarden and a short walk from a great Brauhaus for a more traditional eating and drinking experience. The hotel was set in a beautiful location with surrounding mountains which allowed you sit in the big garden or swim in the outdoor pool. Hotel facilities were good, with sauna area, kids room and plenty of free parking.