Ratings based on 335 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2015
Zentrales Hotel, gut gelegen im Guy Viertel Berlins, als allein reisende Frau fühlt man sich hier sicher ;-)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom rapallo

Accogliente,posizione strategica,

Posted Mar 5, 2015
A 500mt dal kadewe e dal metro (3 linee) con le quali puoi spostarti ovunque. Camere pulite e piuttosto spaziose, letto comodo con buona biancheria . Zona silenziosa vicino a ristoranti e birrerie di quartiere. Personale molto disponibile e davvero gentile. Davvero una bella scoperta. Da ritornarci
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey, USA

8 day stay in February

Posted Mar 2, 2015
Everything was good except Wi-Fi connection to internet.
Comment from Hotel Management
Mar 6, 2015 by Stefanie, Hotel Management
Dear BZ, thank you for your feedback after your stay in our Mercure Hotel Berlin Zentrum. We hope to welcome you soon again. Best regards from Berlin. Stefanie Frehse Assistant Manager Costumer Care Mercure Hotel Berlin Zentrum
4 out of 5
Recommended
for Couples
by A verified travelerfrom NN Canada

Very good renovated hotel in the centre of Berlin,

Posted Feb 25, 2015
Pros: The washroom, buffet and clean room
Cons: Maybe the key drop off at the front desk when leaving to go out.program, but it worked fine all in all.
Location: Great location, central and shopping nearby
This hotel has been newly renovated and was very clean. I especially liked the washroom shower and tiling which was very practical. The hotel was close to Wittenberg U-bahn station and one of the central shopping areas in Berlin near the KaDe We department store. Front desk staff were always helpful and the morning buffet was very good and has a variety of coffees using freshly ground beans. A bit noisy on the weekend from the street noise of partiers late night who were passing through but that's to be expected. Overall should be a 3.5 to 4 rating
Comment from Hotel Management
Mar 6, 2015 by Stefanie, Hotel Management
Dear Anna, thank you for choosing our Mercure Hotel Berlin Zentrum for your last stay in Berlin. We are happy to hear that you enjoyed your stay and that you appreciated our services. We look forward to your next visit. Stefanie Frehse Assistant Manager Costumer Care Mercure Hotel Berlin Zentrum
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2015
Cons: Internet ging nicht immer
perfektes Stadthotel, super Anschlüsse, trotzdem ruhig gelegen
4 out of 5
Recommended
for Everyone
by A verified travelerfrom York, UK

Lovely hotel, well located for sight seeing

Posted Feb 17, 2015
Pros: Good size rooms, clean and fresh interior, helpful staff and excellent value for money.
Cons: For what we paid, it was better than I expected so nothing to improve upon.
Location: Wittenbergplatz u-bahn is 5 mins away, Charlottenberg 15 mins, so the hotel is ideally situated for getting about. Is in gay area, quiet and safe.
Hotel is clean and comfortable, situated in gay area of the city and only 5 minutes from the nearest U-bahn. Staff are polite, helpful and speak good English. We were given a free upgrade on checking in and had a lovely room on the 6th floor. Contemporary decor, excellent walk in shower, comfy beds and funky circular window. We didn't eat or drink in the hotel so can't comment on that.
Comment from Hotel Management
Mar 12, 2015 by Marianne Skarupke, Hotel Management
Dear Suzannussi, thank you for your great feedback after your stay in our Mercure Hotel Berlin Zentrum. We hope to welcome you soon again. Best regards from Berlin. Marianne Skarupke Assistant Manager Customer Care
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Kassel

Zentral gelegenes Hotel

Posted Feb 5, 2015
Die Ausstattung der Zimmer ist gut, Zimmer sind etwas klein. Personal war sehr freundlich und zuvorkommend
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lüdenscheid

ein sauberes hotel und liegt auch nah am kadewe

Posted Feb 2, 2015
Pros: sehr angenehm und auch abends ruhig gelegen
Location: man kann sehr schnell mit den bus und einen stadtrundfahrt unternehmen
ja ich habe das hotel schon 2 x besucht und bin sehr zufrieden
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel ist sehr gut geeignet für Berlinbesucher

Posted Jan 17, 2015
Kurzer Trip nach Berlin und alles war perfekt - zu Fuß zum KADEWE in 7 Minuten - weiter zur Gedächtniskirche in 5 Minuten. Kein Durchzugsverkehr in der Nebenstraße und Restaurants gibt es in der Nähe - was will man mehr.
Comment from Hotel Management
Jan 23, 2015 by Stefanie, Hotel Management
Lieber Gast, vielen Dank für die freundlichen Worte und das tolle Feedback. Es freut mich, dass Sie sich bei uns wohlgefühlt haben und wir Sie von uns überzeugen konnten. Ich hoffe, Sie sind gut zu Hause angekommen und freue mich, Sie beim nächsten Mal wieder im Mercure Hotel Berlin Zentrum begrüßen zu dürfen. Liebe Grüße aus Berlin Stefanie Frehse Assistant Manager Costumer Care Mercure Hotel Berlin Zentrum
3 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel in gay village

Posted Jan 15, 2015
Pros: friendly staff, in gay district close to all shops etc
pleasant stay, upgraded room as first was tiny. Not 5* but not an expensive booking, would definitely stay again.
Comment from Hotel Management
Jan 19, 2015 by Stefanie, Hotel Management
Dear guest, thank you very much for your time and your feedback. We hope to welcoming you soon as possible here in our hotel. Best regards, Stefanie Frehse Assistant Manager Costumer Care Mercure Hotel Berlin Zentrum
Comment from Hotel Management
Jan 19, 2015 by Stefanie, Hotel Management
Dear guest, thank you very much for your time and for your positive feedback. We hope to welcoming you as soon as possible! :) Best regards, Stefanie Frehse Assistant Manager Costumer Care Mercure Hotel Berlin Zentrum