Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
81% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Central hotel in Wick

Posted Aug 28, 2014
Pros: The breakfast
Cons: The room rate was far too high for the room standard
Location: Wick is a lovely old fishing town with easy access to John O Groats.
I was disappointed with the room as it was on the top floor and quite small. The bathroom had seen better days, and I could not open the window to reduce the humidity. The service was slow but that was because it was a small hotel with only one person available at any one time. The breakfasts were delightful and well prepared.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lancashire

Nice hotel

Posted Aug 21, 2014
Really comfy bed wish I could have taken it home with me. Breakfast was great and had good tea and coffee not cheap stuff like some places you go, would definitely go back again and recommend this lovely hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable

Posted Aug 13, 2014
Pros: Convenient location
Cons: Some attention to customer service
The older gentleman at reception was aloof and dismissive.
4 out of 5
Recommended
for Everyone
by Andy from London

Great location for heading to John o' Groats

Posted Jun 16, 2014
Pros: Friendly staff and great breakfast
Cons: The bathroom decoration needed updating (but everything worked well).
We stayed for 1 night in a family room. The hotel staff were very friendly and helpful. Car parking was easy and the hotel was a short walk from Wick town. The Breakfast was very good and cooked to order. The room decoration was slightly dated, but everything was clean and it added to the charm. Worth a stay if you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly family run hotel

Posted Jun 12, 2014
The owner is making every effort to modernise an old building. It will be an excellent place to stay when finished.
4 out of 5
Recommended
for Couples
by Greg from High Wycombe

Nice hotel

Posted May 22, 2014
Pros: Staff, cleanliness and breakfast.
Location: John o'Groats is about 17miles from Wick. Dunnet Head (most northerly point in mainland Britain) about 20 miles and handy for Orkney ferries.
Very friendly and helpful people. Excellent breakfast. Room very clean and functional. If in Wick again would certainly return.
2 out of 5
Recommended
for Families
by A verified traveler

poor bed as not qualify bed.

Posted Apr 28, 2014 on Hotels.com
It is not clean bathroom. It is not wifi! it is not recommend for that hotel.
2 out of 5
Recommended
for Families
by A verified traveler

Posted Mar 30, 2014 on Hotels.com
This hotel is in a poor condition and is not in the best location as some of the buildings surrounding it and to the rear of property in a poor state of repair. Bedding was clean, but room tired and shabby. The bathroom was in poor condition, which gave the impression of not being to the highest standard of cleanliness. it was only for one night and did not cost a lot of money. If we had not paid for this room in advance we would have probably walked away to find an alternative. Declined the cooked breakfast as our first impression of the hotel had made us wary. The member of staff who looked after us was helpful and pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Mar 13, 2014
Pros: quite, large rooms, even has a sofa in it. Staff very helpful and friendly. A good breakfast.
Cons: possibly hot chocolate as an option in the rooms as I don't drink tea or coffee. And also its nice to have them small bottles of shampoo in the rooms.
lovely and quite, though most agree with previous comments about the toilet being like a fog-horn, but thankfully it goes quiet quite quickly, and I didn't hear the other guests. Spacious rooms, with comfy bedding. Over all a very nice stay.
3 out of 5
Recommended
for Everyone
by Blood Hound from Lincolnshire

John O'Groats

Posted Oct 4, 2013
Pros: The friendly attentive staff
Cons: Update the decor and fittings of the room I stayed in.
Location: John O'Groats by public transport. Heritage Museum. The Telford Trail.
A warm friendly reception when I arrived. Room was much bigger than expected, but furniture and appearance was quite dated. It was more than adequate for the planned 2 night stop over. Dining room and menu quite good with a reasonable selection of drinks on offer at the bar. Wick does not have a lot to offer the tourist in the evening. All in all, a basic but pleasant hotel stay.