Ratings based on 515 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

over looks River Ness and very close to shops

Posted Jun 1, 2015
Pros: size of rooms and view over the river were excellant
Cons: better quality of cooked breakfast items and staff assistance
Location: easy access to centre of Inverness and the castle
room excellent - evening meal very good --breakfast a disaster.Staff tell you to sit anywhere and then you help yourself, which is quite hard when you have a plate in one hand and have to lift the hinged lid of the hot plate with the other - you have to rely on thr next guest to assist you. Very basic selection for breakfast and in the end was not worth the effort.Staff are within the dining room but not very user friendly
4 out of 5
Recommended
for Everyone
by A verified traveler

HOTEL WITH CHARACTER

Posted May 25, 2015
Cons: THE PARKING WAS A BIT OF A CHALLENGE
THIS HOTEL REFLECTS THE SPIRIT OF SCOTLAND THE BUILDING HAS CHARACTER AND THE ENVIRONMENT NEXT TO THE RIVER IS BEAUTIFUL THE STAFF WAS HELPFUL, FRIENDLY, AND PLEASANT THE FOOD WAS GOOD WE HAD A WONDERFUL EXPERIENCE
2 out of 5
by A verified travelerfrom FALKIRK

Worst hotel we have stayed in for years.

Posted May 7, 2015
Pros: The restaurant and bar were good and the staff very pleasant.
Cons: Cleanliness and decor.
Location: Very good location.
We stayed in the alexander building and it was depressing. The building is in need of major upgrade . The en-suite was very small and dirty. The noise from internal and external doors kept us awake most of the night. The shower mat was worn and frayed.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Tour du pin

hotel calme et bien placé( rives de la Ness river)

Posted Apr 27, 2015
Pros: principalement l 'emplacement, sur les rives de la Ness River mais assez près du centre.
Cons: voilages dans les chambres du rez de chaussée qui donnent sur la rue: les gens voient tout ce qui se passe dans la chambre!
Location: Ballade le long de la Ness River jusqu'aux iles.
pour une nuit , c'était très bien. Chambre confortable, un peu petite pour 3. Bon petit déjeuner.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NRW

Posted Apr 16, 2015
WLAN ist lediglich eine halbe Std gratis und für den Parkplatz musste man auch bezahlen. Hätte in der Beschreibung stehen sollen. Das Bad war sehr klein, aber ansonsten ein sehr nettes Zimmer. Der Service beim Frühstück war sehr gut und herzlich.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom glasgow

great break

Posted Apr 15, 2015
Pros: clean
Cons: more choices for dinner
Location: plenty to do ,loads of historic things to see
only thing that's missing is a swimming pool with steam room
3 out of 5
by A verified travelerfrom Edinburgh

Posted Apr 8, 2015
Overall hotel was okay for what we needed it for - a short one night stay. We checked in and were told we were in the Sturan building. We went there and located our room through some narrow stair ways and got in the room. Initially looked okay, views of the car park. Discovered the bed was 2 singles pushed together which made for an uncomfortable sleep with my partner. The tea and coffee making facilities were covered in dust and there was hair in the bath from previous guests, walls were also paper thin and could hear the people below us talking clearly during the night. Breakfast in the morning was the best thing about the stay. Was in a good location on the river and close to pubs and restaurants etc which was good. Overall it was an okay stay but could do with some improvements.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice independent hotel, close to city centre

Posted Apr 7, 2015
A comfortable room, though slightly cramped when additional beds added for the children. Fantastic breakfast, cooked freshly to order.
4 out of 5
Recommended
for Everyone
by A verified traveler

Really big nice room, but not much to do in area.

Posted Apr 2, 2015
Pros: Clean, Large rooms, Right on the river.
Cons: More information on things to do nearby if you don't have a car.
Location: Relatively close to bus and train station, but you really need a car in Inverness.
The room was by far the nicest of any hotel in an entire month of travel in europe. The bathroom was so big and spacious I didn't know what to do in the big space. The room was pleasantly large with areas to sit and put luggage. It had an iron and ironing board which was very convenient. The beds were on the firm side, but perfect for people who like that. Pretty location right on the riverfront. Decent breakfast.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Not pleasant

Posted Mar 24, 2015
Put up in the attic. Waited oved anhour for breakfast in the morning as seemed to be toral chaos everywhere. Very dissatisfied