Ratings based on 548 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from london

Average

Posted Jul 26, 2015
Was not so good . Expensive as well . It seemed like old houses were renovated.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to city centre

Posted Jul 19, 2015
Pros: easy to get to from city centre
Cons: nothing
great service meals and staff close to the city centre 10 min walk
2 out of 5
by A verified traveler

Bad experience

Posted Jul 11, 2015
I would not recommend staying at this hotel, the mattress of the deluxe room was so bad, we could feel the springs in our backs , we had to flip it and add a blanket on top of it to be able to sleep. The bed is not a king size as mentioned in the room description, its a queen width, it has a board at the front which blocks the feet so you cannot lay down completly (i am of regular height), the bed frame squeaking level is not acceptable. We were in room 215, the window is right above the kitchen ceiling, it smelled like frying oil from 6pm to 10pm. Breakfast was ok, the bar is beautiful. Staff were nice people. It is true that the fire alarm goes off regularly and it is very very loud.
2 out of 5
by A verified traveler

Tourihotel zentrumsnah

Posted Jun 29, 2015
Dachzimmer mit Blick auf Raucherinnenhof. Küchenventilation bis 23.00 laut. Bettlampen mit Wackelkontakt. Bettwäsche im Bett verknittert. Schimmel am Bad Dachfenster. Frühstücksbuffet sehr übersichtlich. Räumlichkeit hatte m.E. eher Bahnhofshallencharakter (Reisende mit Koffer).
2 out of 5
by A verified traveler from CAITHNESS

VERY CENTRAL HOTEL. OVERPRICED

Posted Jun 26, 2015
Pros: LOCATION AND VIEW
Cons: THE ROOMS ON THE TOP FLOOR SHOULD BE COMBINED INTO ONE ROOM - THERE WAS BARELY ENOUGH ROOM TO WALK AROUND THE BED IN OUR ROOM
STAFF VERY FRIENDLY - ROOM WAS CLEAN BUT VERY SMALL AND MORE SUITABLE FOR A HOBBIT!! SHOWER WAS TINY AND IF YOU ARE EVEN SLIGHTLY ON THE LARGE SIDE YOU WOULD NOT FIT IN IT. ROOM WAS ON THE VERY TOP FLOOR (ATTIC) WHICH BECAME VERY VERY HOT DURING THE NIGHT - THERE WAS NO MIRROR IN THE BEDROOM WHATSOEVER (APART FROM A TINY MIRROR IN THE ENSUITE) A COMPLETE DISASTER IF YOU ARE FEMALE!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kingman, Arizona

Wonderful 12-night holiday at Glen Mhor

Posted Jun 21, 2015
Pros: See above.
Cons: See above.
Location: See above.
My sister and I flew from Canada to Inverness for a once-in-a-lifetime holiday. We were not disappointed in any way. The hotel is comfortable and has a lovely atmosphere. Our room was on the ground floor of the Braeness building and consisted of three rooms and a well equipped bathroom. And our two windows looked out on a pretty courtyard with flowers and vines. The breakfast buffet was varied and well presented and the staff were friendly and helpful. Enjoying the walks along the River Ness were especially memorable. We ate three times at the hotel's restaurant, Nico's, and enjoyed our time and meals there. The location is ideal for visitors without a vehicle. We walked along the river only two blocks to the old city and one more block to the Tourist Information Centre. Eden Theatre is across the river, accessed via a footbridge. There are shops, coffee shops, pubs and restaurants nearby. It is also a short walk from both bus and train stations and the post office. I recommend this hotel to anyone travelling to Inverness.
4 out of 5
Recommended
for Everyone
by A verified traveler from Highlands

Room very small

Posted Jun 17, 2015
Pros: The staff and the food were excellent.
Location: Good for sightseeing and shopping. The theatre and museums are nearby.
The room was very small and awkward. A car parking charge has been added since I last used this hotel. WiFi usage also incurs a charge - this too has changed since I last stayed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Good location

Posted Jun 2, 2015
Excellent location being close to city centre and rooms nice and clean. Breakfast was poor though -limited selection and small area which was congested with people. We did not use the hotel car park as not impressed with £4.99 charge per day. We only stayed Sunday night so used on street parking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well-located hotel with beautiful view over river.

Posted Jun 2, 2015
Good value in a quiet location conveniently located to heart of Inverness.
4 out of 5
Recommended
for Everyone
by A verified traveler

over looks River Ness and very close to shops

Posted Jun 1, 2015
Pros: size of rooms and view over the river were excellant
Cons: better quality of cooked breakfast items and staff assistance
Location: easy access to centre of Inverness and the castle
room excellent - evening meal very good --breakfast a disaster.Staff tell you to sit anywhere and then you help yourself, which is quite hard when you have a plate in one hand and have to lift the hinged lid of the hot plate with the other - you have to rely on thr next guest to assist you. Very basic selection for breakfast and in the end was not worth the effort.Staff are within the dining room but not very user friendly