Ratings based on 16 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.6 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Couplesby james from scotland
this hotel offers a lot but does not deliverPosted Nov 19, 2013
Pros: the spa area was great
Cons: for being a 4 star hotel the bathroom had no shower/shampoo outside the shower cubical
Location: the location was great,short walk to golf course,nice walk along prom to town
i booked a room with a sea view (extra payment) got a room with a view over the metal fire exit,over a lower building roof,through a group of trees in the distance to be able to think i could see the sea. i had room 56 on the 3rd floor do not request a room with a sea view its not worth it
for Everyoneby tourist
Beautiful hotel, beautiful location!Posted Nov 18, 2013
We had a third floor, corner room with a bay window, beautiful views. The room was spacious with a nice bathroom. We used the pool and hot tub to relax after days of travelling. We were very happy to have filtered coffee for breakfast! We had two breakfasts and a dinner here, the food was good! I would be delighted to stay here again.
for Everyoneby carolyn from dundee
Nice location and views. Room comfortable but darkPosted Aug 30, 2013
Pros: The spa was nice and the staff there very helpful times when no one was about and I think at lease one staff members ought to be in attendance.
Cons: Quite a lot! Start with a good course on dining room staff training emphasisi attitude toward the client
Location: Golf and nice walks, museum.
We enjoyed the spa but our experience in the dining room was awful. Very poor service and mediocre food. Waiting staff appeared to have a sloppy attitude and no attention at our table. We tried to wave down a waitress and she just waved back at us and walked away. We will probably not go back. Talked to two other families with similar experiences. Not good.
for Everyoneby CG from Edinburgh, City of Edinburgh, UK
Veryrelaxing breakPosted Mar 19, 2013
Pros: The staff were very welcoming and Nairn appears to have a micro-climate as it was mild and calm throughout the weekend.
Cons: Nothing springs to mind
Location: Lovely location, beautiful views on the sea-side of the hotel, pleasant walk along the seafront path to the small harbour and cafes.
We had a really relaxing stay in the Golfview. The staff were friendly even when very busy and the room we had was great with lovely viewsout to Invergordon.
for Studentsby Gail from Brechin, Angus
Poor value, no longer 4* standardPosted Apr 1, 2012
Pros: They can't mess up the view
Cons: Service (dreadful), cleanliness, food
Location: Right on beach and next to championship golf course - but won't make up for terrible experience
No longer even close to 4* hotel. Have stayed at the Golf View for forty years but not in last few - this was our first visit since taken over and we are very sad it is so poor. General standard of cleanliness poor, our bathroom floor was filthy, shower tiles dirty and shower door wouldn't close. Food dreadful and not value for money. Waldorf salad starter: handful of pre-bagged salad leaves, two tiny pieces celery, 1 walnut broken in tiny bits, a quarter of an apple thin sliced, 1 cherry tomato - £6.95. Rack of lamb: no rack, instead 2 x 3cm chunk of loin, over-cooked, tough, handful cherry tomatoes, 1 flat mushroom(watery), and side salad instead of chips at my request ( served in a sugar bowl) - £19.00+ Ordered white wine but not chilled. Had to wait so long for table at breakfast, a fellow guest pointed out we were waiting. Robes for leisure club, which used to be in every room, cost £7.50 each to 'hire'. No wi-fi for entire stay (2 nights). Additional charge for paying by credit card. Discussed at length with only available member of management staff prior to leaving, and provided written feedback. Hope they act on info and improve. Happy to pay for good quality hotel and food - suggest they sort it out and actually provide a 4* service. At present, cost-cutting is evident and muddled marketing is pulling this once-beautiful hotel down. American travellers especially should be aware this is no longer the standard it used to be, and then some.
for Everyoneby John & Amanda from Scotland, UK
This Old Lady of a Hotel deserves much better!Posted Mar 15, 2012
Pros: Beautiful old building with great location and outlook - a grand hotel by the sea.
Cons: Inconsistency of service standard - food was sometimes excellent, sometimes poor,
Location: Right beside the sea in a beautiful peaceful part of Nairn
The location is outstanding, right beside the sea in a lovely peaceful part of Nairn, and first impressions are great - we had a superb room that initially looked great, and the Reception staff were excellent and very helpful. However, the restaurant/kitchen staff didn't reach the same level of competence, and seemed constantly under-staffed and short of knowledge about the food they were serving. Housekeeping was poor - chairs and ledges in the dining room and public areas were dusty (obviously seldom/never cleaned) and stains/marks on the furniture and walls of our bathroom remained there for the duration of our stay. We got a good rate through Expedia so the hotel was very good value for what we paid, but anyone paying rack rate or full rate for breakfasts would be disappointed. So although we would recommend the hotel, it would be with reservations - much tighter management control is needed.
for Everyoneby Married couple from Edinburgh, Midlothian, UK
Great hotel for a break if diningroom sorted.Posted Feb 22, 2012
Pros: Clean, warm, comfy and lovely leisure centre.
Cons: Managerial problems with diningroom staff.
Location: Well placed to cover Inverness, Cairngorms and Moray Firth.
Lovely well maintained and improved hotel and leisure centre. Only downside was the restaurant on Sunday. Breakfast was until 10 and we went down at 9.30 to be told we would need to wait in the reception area but all the seating was taken by other guests waiting for their breakfast. Ample tables in diningroom but not enough staff to clear those already vacated. Booked dinner in the restaurant that evening for 8 but there was a big function in another part of the hotel and although the food was good, again there wasn't the staff to cover the hotel guests diningroom. Felt sorry for the staff who had to keep soming out to say that the chefs were busy with the other function but management shouldn't have allowed this to happen. They were conspicuous by their absence. Most of the diners complained but we weren't offered any reduction in the cost of the meal or even a free bottle of wine. We would willingly have dined at a different time if we had been told about the other function. Despite that would recommend the hotel.
Recommendedby A verified traveler
Golf View Hotel in NairnPosted Dec 2, 2011 on Hotels.com
Nice hotel with big, clean, comfortable rooms. Friendly, helpful staff. My only complaint is that there are no vegetarian options on the menus, so my wife and I had to go elsewhere for a meal in the evening.
Not Recommendedby A verified traveler from LA
Poorly run, tired hotel in a great locationPosted Sep 12, 2011 on Hotels.com
This hotel was quite expensive and we were charged a big premium for the Tuesday night as they had a cometic company boondoggle booked. When we entered the room it looked like someone had laid on the bed and it did not look level...I was told, sorry, no other rooms available. When I turned down the covers later that night to retire, I noticed dirty spots on the sheet. On closer inspection, I saw some hairs. I called to complain and have the bed changed and the fellow initially brought one sheet the wrong size. Eventually I was given a complete set of clean bedding. My husband and I took off the dirty sheets and MADE THE BED at 11:30pm. No one from the hotel ever mentioned this to us. Upon check out I asked the woman at reception if they had been informed. She indicated they had...period. No apology, no consideration. Apart from that experience, the hotel is poorly run with poorly trained staff. We drove down to Aberdeen, stayed in a Holiday Inn, and remarked what a well run hotel it was. The Golf View is in a great location, has potentially great rooms to justify the rates. It needs an infusion of money, care and hotel management.
Recommendedby A verified traveler
scenery not to be missedPosted Jan 27, 2011 on Hotels.com
It was an easy experience from start to finish. A lovely get away hotel . Our hotel room had a wonderful view out to sea just could have had a slightly firmer mattress (but that is a personal choice) . The food in the conservatory was to a high standard . All in all a lovely weekend