Front of property - evening/night

Reviews of Inverlochy Castle

5 out of 5
Inverlochy Castle
Torlundy, Fort William, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 153 out of 192 reviews" "
Rating 8 - Good. 19 out of 192 reviews" "
Rating 6 - Okay. 9 out of 192 reviews" "
Rating 4 - Poor. 6 out of 192 reviews" "
Rating 2 - Terrible. 5 out of 192 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with partner
Good location, quiet and relaxing, bedroom/ bathroom a bit dated and tired
Stayed 2 nights in Apr 2024

10/10 Excellent

Abbas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous boutique property with amazing service and food! Can’t wait to go back!
Stayed 3 nights in Apr 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Stayed 1 night in Mar 2024

8/10 Good

Ariadne, New York

Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodating staff! We got there way early due to checking out of a close by hotel in the morning. The staff was able to hold our items while we were out on a cruise as the room was being prepared for us. Thank you so much!
Stayed 1 night in Mar 2024

6/10 Okay

Kinga

.
Stayed 1 night in Mar 2024

10/10 Excellent

Merissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning castle! The service was amazing and the people were incredibly friendly, courteous, and always helpful. We had an amazing time and felt treated like royalty. It was an amazing experience and we would recommend it 100x over. Truly recommend the dining experience, they cater to those who have dietary restrictions and go above and beyond to please. So nice to have this kind of service still around in the modern world.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Our stay was great. John and his team were superb. Service impeccable and the hotel stunning. Only quibble - it is advertised as dog friendly but dogs are only allowed in the bedroom. Obviously they should not be allowed in the restaurant etc. however We thought having a dog in the lounge would not have been a major issue.
Stayed 1 night in Jan 2024

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such an amazing trip
I cannot speak more highly about this hotel! The warm welcome from Kaitlyn, she makes you feel like you have come home and she is a constant presence making sure you have everything you need. Despite the cold outside the castle was lovely and warm, in both the rooms and the main lounge. The food is absolutely outstanding, we tried everything, we tried breakfast, afternoon tea, dinner in both the lounge and seagair restaurant, it is a foodies paradise and always served with smile. Everyone was so friendly which really makes you feel so relaxed. Can’t wait to go back.
Welcome treat
Bedroom 7
Breakfast in bed
Afternoon tea
Stayed 4 nights in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small touches make a difference
We stayed here one night as a part of a longer trip in Scotland. The hotel is beautiful and clean. The bed was super comfortable with high quality linens and the turn down service made it feel special. The real highlight was the incredible shower. I might be less excited about this if I hadn’t been traveling for 4 weeks and found the showers so be without pressure and often only hot for 5 minutes. But I’m pretty sure it was only partly that. The grounds are lovely and common rooms were comfortable. Staff members were helpful when they were around, sometimes you had to search them out.
Stayed 1 night in Jan 2024

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, staff is wonderful, but the best thing by far is the food, restaurant is not just sophisticated but the food is a masterpiece.
Stayed 1 night in Jan 2024

10/10 Excellent

Ciara

Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Inconsiderate and pathetic service in a beautiful
Beautiful property but terrible inconsiderate GM and poor service
Stayed 2 nights in Oct 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded and quiet hotel. Perfect place in the Highlands. Superior staff on hand and exceptional hospitality. Highly recommend.
Stayed 1 night in Sep 2023

2/10 Terrible

Kari

Traveled with group
Disliked: Cleanliness, staff & service
The room was beautifully decorated and the grounds were amazing. Unfortunately our stay was ruined by desk manager and waiter who were not onlyoutrageously rude, but seemed to enjoy being so. I have never had such a horrible experience.
Stayed 1 night in Sep 2023

6/10 Okay

Helen

Stayed 2 nights in Aug 2023

6/10 Okay

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The Inverlochy Castle was wonderful. We didn't realize our room was not in the actual castle but in a different part of the grounds called the walled gardens. The price of the room was definitely not worth it. If you book a room make sure you are in the castle unless you want to pay a lot of money to be on the grounds of the castle. The breakfast was amazing!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was very good, however the arrival reception was not welcoming, it was professional but did not have any warmth to it. The female receptionist appeared to be following a script and not using personable skills to make it welcoming. Other members were more personable. Service and food were good.
Stayed 1 night in Aug 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. The staff was very helpful and kind.
Stayed 2 nights in Jul 2023

10/10 Excellent

Karena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and a unforgettable dining experience. The grounds are lovely!
Stayed 1 night in Jul 2023

10/10 Excellent

Christine, Merritt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historical, relaxing
Stayed 1 night in Jul 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros and cons. The hotel itself is outstanding, beatuful architecture, beautiful rooms and decor, beautiful setting. Breakfast was excellent and served in a lovely dining room On the flipside, some items failed to live up to expectations. First one was small and if not for the other, would probably not make a note. Two very expensive whiskey sours were very disappointing. I am a craft cocktail make and the whiskey sour is an easy one. Just balance the smokiness and richness of the whiskey with the bite of the lemon. Ours had no whiskey flavour. I wondered if they even added whiskey. One of the other guests noted the same thing and approached my table to ask how I liked it. The bigger disappointment was the formal restaurant. We are foodies and this was our fifth stop at a chosen dining spot on our three week tour of Scotland and the cost of dinner with the premium wine pairings were twice the other four, all og whom were better dining experiences. On the plus side the room and place settings were equisite, but they outshone the food by a wide margin. Most egregious was the cost of the premium wine pairings for nice, but not exceptional wines, and pourings which were on the light side. Given a typical pouring is a half a glass, these fell short if that. And at this price point, an apertif should have began and finished the dinner pre and post flight. I think we figured when added up, our one- third glasses of wine cane to something like 30 pounds each!
Stayed 2 nights in Jul 2023
Response from Kerry on Jul 17, 2023
Dear Mr Raffa Thank you for you message and your recent review. We are greatly disappointed to see that you did not enjoy your meal or drinks with us, especially as you enjoyed other aspects of the hotel and your stay. Our Sommelier William, carefully designs all our cocktails and as you rightly say a Whisky Sour is one of the more classics and very popular in the hotel and we actually use a 50ml measure of whisky per glass. Our wines are also carefully selected to suit the menu of the evening and I am sorry you did not deem the pricing of these to be correct. Just to clarify we pour standard 125ml tasting pours on all our wines and poured into Riedel wine glasses, therefore, we would never pour a half glass. We have charged for 2 glasses of Chablis on the 12th, please do advise if this was not correct and we will fully investigate and refund where necessary. You are correct in regards to the dress code being required for men and I appreciate your feedback on the lady not being as dressed as the rest of the dining room and will take this on board for review. In regards to phones guests do often use to translate, take images of their food etc and certainly under no circumstances should be taking calls or having any sound on their phone that would disturb other guests. If this was the case, I sincerely apologies and will certainly address this. Again, thank you for your feedback and I am truly sorry that you did not enjoy your meal with us, it really is disappointing to hear and I genuinely hope in the future we will have the opportunity to welcome you again. Kind regards Kerry

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

L. Daniel

Disliked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Patrick, Gig Harbor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and wonderful staff.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2022

10/10 Excellent

Timothy J OHea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful.
Stayed 1 night in Aug 2022

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2022

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Beautiful hotel and grounds. Very attentive service.
Stayed 2 nights in Jul 2022

10/10 Excellent

MELINDA, CHATTANOOGA

Liked: Staff & service, amenities
The grounds were beautiful and the staff was were excellent. Our only complaint is the bed wasn’t very comfortable and the bedding situation was odd for luxury accommodations.
Stayed 3 nights in May 2022

10/10 Excellent

albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super luxurious wonderful fantasy castle!
Stayed 1 night in Mar 2022

10/10 Excellent

Stephen, Brentwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

4/10 Poor

Ari, Coatbridge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was indeed magnificant I was slightly dissapointed with the service. For the 5* hotel - dissapointing was that knowing about the trip being for our anniversary that wasn't at all acknowledged. I wasn't expecting a free dinner but 3* hotels can put a nice card or a chocolates when the guest has a birthday, I would expect something taking they were made aware. Paths could have been better lit at night, you can actually break a leg trying to take a walk after dark. Also, food was lovely but a dissapointment was that the only option for a dinner was their set menu. Hotel amazing, staff very nice.
Stayed 1 night in Dec 2021

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Property, Superb Staff
Superb, attentive and knowledgeable staff - very professional-property was beautiful
Stayed 1 night in Oct 2021

8/10 Good

Gregg

Traveled with family
Liked: Staff & service, property conditions & facilities
A magnificent location and old world luxury and charm.
Stayed 1 night in Sep 2021

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb building and setting!!! Great whisky collection and knowledge!
Stayed 2 nights in Aug 2021

10/10 Excellent

David Everett

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2021

8/10 Good

Colin

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inverlochy Castle Hotel. Wow
What an incredible experience. I had some very specific requests before travelling. I wanted specific flowers to add to our room: They were provided, at cost, as requested. We wanted to add a very last minute extra night stay: provided and able to stay in the same suite. We wanted first class tickets for the sold out Jacobite train journey: These were provided. Can’t fault the pre-journey customer service. Once there, we were greeted as we drove in and everything was slick and smooth at check in. The suite in the castle was perfect- very spacious and clean. The facilities were great- a top notch restaurant and a billiards room. The food was incredible. The scenery was mind blowingly gorgeous We now want to book again and introduce more of the family to the joys of Inverlochy. If you want to explore the Highlands of Scotland there is no better base nor better or more knowledgeable staff.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely traditional castle with stunning views. The staff were very courteous and extremely helpful throughout our stay. I would certainly recommend this hotel.
Stayed 2 nights in Jun 2021

10/10 Excellent

Aislinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We really enjoyed our stay here. The staff were all very friendly and accommodating. The food was excellent, both dinner and breakfast. The common areas were very comfortable and the room was spacious and luxurious. Would love to stay again
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

Debbie, Cheshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a perfect location for exploring the Highlands of Scotland. The staff are all excellent and nothing seems to be too much trouble. The food is delightful and the rooms are very comfortable. I would have no hesitation in recommending this hotel.
Stayed 3 nights in Oct 2020