Ratings based on 61 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 30, 2013
for Everyoneby Richard from Reepham
Lovely BreakPosted Nov 21, 2013
Pros: Resturant was great
Stayed here for 3 nights, had a great time, with all the staff being extremely helpful and nice, food in the restaurant was excellent and well priced. Thanks to everybody there.
for Everyoneby Duncan from Isle of Lewis
Superb hotel in peacful location near InvernessPosted Oct 22, 2013
Pros: Peace and quiet and the excellent food.
Cons: There could be a second, more relaxed bar area to have lighter meals.
Location: Close to Inverness with quick access via the A9 -but secluded.
My young son and I stayed in this hotel for one night recently. The building dates from the 1930's and has been well looked after and modernised since then. Located just on the edge of Inverness, the location is very nice an quiet being set in the countryside. The staff were helpful, the room was large, tidy and well appointed and best of all was the excellent food.
for Everyoneby A verified traveler
Comfortable hotelPosted Oct 21, 2013
Pros: Very comfortable spacious rooms Good breakfast Good service throughout
Cons: Maintenance to small fittings
Very comfortable more traditional hotel, well fitted out, with good sized rooms Only disappointment were several loose fittings eg in bathroom area which if not dealt with will lead to shabbiness
for Everyoneby Steven from UK
Not a welcome in the hillsidesPosted Sep 29, 2013
Pros: Not a great deal - the dining room is quite pleasant
Cons: Staff attitude, warmer rooms, new IT
A really disappointing stay. One of the worst welcomes I have ever received. Front desk staff were rude and uninterested and this carried though to the restaurant and bar staff. Rooms were icy cold (not helped by the window being left open) and smelt of damp (hence the window open!) and corridors unheated and unlit - it was reminiscent of 'The Shining'. WiFi was unreliable and kept crashing and when asked for help the IT support was consistent in its unhelpfulness. Breakfast was rushed - plates being removed before we had finished - and I was charged a full cooked breakfast price for a boiled egg. At £15.50 this was one of the most expensive boiled eggs I have ever eaten anywhere in the world.
for Familiesby Nas from Philly
Needs updating.Posted Sep 9, 2013
Pros: Good location to get to Loch Ness and the Distillery nearby
Cons: Pool, gym facilities , more to do
Location: Great dinner at the Rocpool in Inverness - well worth a visit for the early dinner menus but remember to book in advance!
The hotel was fine but needs updating with better exercise facilities /pool etc. Not up to the other Macdonald resort standard. The staff were very helpful and friendly.
for Everyoneby Don from Mississippi
Excellent experience all the way around.Posted Aug 27, 2013
Pros: Quite, peaceful and clean. Total absence of the strange mechanical noises that many time plague a good night's sleep.
Cons: Maybe a little better signage along the roadways leading to the hotel.
Location: Loch Ness is very close; don't miss this.
Wonderful place to stay. We thoroughly enjoyed all aspects of the hotel.
for Business Travelersby Anon from California
Great - but Internet is very poorPosted Aug 6, 2013 on Hotels.com
Great. New, nice. Also fine dining. But Internet is a disaster and totally unacceptable at this price and star rating.
for Everyoneby Keith from Glasgow, Glasgow City, UK
Clean and functional but dull.Posted Aug 6, 2013
Pros: The food.
Cons: No bar and uncomfortable bed.
Location: Quiet, rather isolated. Short drive or taxi into Inverness, an attractive small city with a nice atmosphere and central for touring the Highlands.
I have stayed here two or three times now whilst touring the Highlands on holiday and find it overall a little disappointing for the cost of the stay. The staff are friendly and helpful and the rooms are clean enough, although the dip in the mattress made for an uncomfortable night. Maybe that was just our room though. Whilst overall the condition of the hotel is quite good there is a bit of a damp smell in the accomodation corridors. The biggest disappointment is the lack of a proper bar or lounge area. Drinks are served in what is really just an extension of the reception lobby, an open and rather dull room, and there is a complete lack of atmosphere which doesn't help when this is an out of town hotel. There are seperate and what appear to be very good facilities for wedding parties, functions and business meetings however and the food in the restaurant was very good. So unless you are at a wedding or something similar it is clean and functional if a little average for it's class, but rather dull.
for Everyoneby Jack from Calif
Pleasant surprise!!Posted Aug 5, 2013
Pros: staff, room, breakfasts, health club, charm of hotel
Arrived dead tired. The receptionist gave us a room that was on a lower floor than the reception area, and required taking all of our baggage down a flight of stairs in addition to two areas with additional stairs. Had a lot of luggage as we have been traveling by car for over three weeks at this point. With a little prodding the receptionist upgraded us to another room that was off of the lift. This was an exceptionally large room and it only cost us an additional 10 pounds. Well worth it!!! The adjoining health club with indoor pool, sauna, steam, and jacuzzi was included with the hotel fee, and was fantastic. Would defiitely recommend this hotel to discriminating guests.