Reception

Reviews of Park Hotel

3 out of 5
Park Hotel
Oldfield, Thurso, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 210 out of 349 reviews" "
Rating 8 - Good. 111 out of 349 reviews" "
Rating 6 - Okay. 22 out of 349 reviews" "
Rating 4 - Poor. 6 out of 349 reviews" "
Rating 2 - Terrible. 0 out of 349 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean modern hotel, nice staff, good food and very reasonable.
Stayed 1 night in Jan 2024

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

benjamin

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Clean and warm rooms. Great food.
Stayed 2 nights in Nov 2023

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Made great recommendations on my scotch choices. Rested and ate well. I will recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Business traveler
Great stay great food and great staff
Stayed 1 night in Oct 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy holidayer
the accomadation was spotlessly clean ,updated very comfortable the bed was very cosey.the room very spacious and warm on a cold chilly night.Restarant and bar fully liscenced and the food was deliciouse.
Stayed 1 night in Oct 2023

8/10 Good

Paul

Stayed 1 night in Oct 2023

10/10 Excellent

Graham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly staff and first class service, very helpful and accommodating. Child friendly everywhere which makes such a difference. First trip back to my birth place in 54 years and the Hotel and Staff made me so welcome and provided anything I needed and when I needed it. Proper service !
Stayed 3 nights in Oct 2023

8/10 Good

Gary, Burton on Trent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great staff, good food, will definitely use again.
Stayed 4 nights in Oct 2023

8/10 Good

Gary, Burton on Trent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay, friendly and helpful staff, plenty of parking spaces, rooms can be a bit noisy sometimes, great breakfast and good value evening meal options, will definitely stay again.
Stayed 4 nights in Sep 2023

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly staff who were always there to help
Stayed 1 night in Sep 2023

10/10 Excellent

Priscilla

Stayed 1 night in Sep 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, quiet room. Clean and comfortable. Easy onsite parking out the front. Opposite Tesco supermarket. Lovely restaurant onsite with good food for our evening meal.
Stayed 1 night in Sep 2023

10/10 Excellent

Jack

Stayed 1 night in Sep 2023

8/10 Good

Gary, Burton on Trent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, helpful and friendly staff, clean and comfortable room, enough parking spaces, breakfast is good, good value evening dining options and can always get a table, will definitely stay again.

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel
Staff are always friendly. Food is excellent. I always stay at The Park Hotel, unless they are fully booked.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeffrey, Lewes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable rooms and friendly staff. Great place to stay on nc500
Stayed 1 night in Sep 2023

10/10 Excellent

Fred, Ashland City

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Thurso. Highly recommended.
Stayed 2 nights in Aug 2023

10/10 Excellent

CARLA, Sterling

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s not like there are a lot of places to stay up this way so I’m happy for whatever I could get. That said, the restaurant was excellent with great food, very reasonable prices, and fabulous service. I feel there are a few ways the property could improve. The rickety shower hangers with the pump bottles of “hair and body shampoo” for instance. Nothing will stay in them / they just fall through the metal ribs and there are no shelves. Those pump bottles are very hard to use in the shower, and they don’t lather up very much. Please provide actual soap and hair conditioner, too - you advertise bath amenities but you give us…shower caps and pump soap. Ever try to wash your makeup off with pump soap? Also the room walls are paper thin. I heard the guests in the next room rolling down their blinds and plugging something into the outlets. Oh pillows… are like straw. You need to get something more comfortable. But when you’re one of the only games in town, I guess it doesn’t matter. Overall I would stay again and bring my own amenities.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 3 nights in Aug 2023

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant surprise the Western Hotel was. Beautifully appointed, great food, great staff. We would stay here again.
Stayed 1 night in Aug 2023

10/10 Excellent

Brody

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Charming little place with an excellent restaurant and friendly staff!
Stayed 1 night in Aug 2023

10/10 Excellent

Juan Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, the staff was friendly and helpful, there were several options for breakfast (and all of them looked great), and it is reasonably close to the train station and the center of town. The only downside: walls could be thicker or better insulated as we could hear the guests staying next to us while they were speaking.
Stayed 1 night in Jul 2023

10/10 Excellent

Gary, Burton on Trent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was too much trouble for the staff here. Had a really late check in on Sunday, no problem. Karen at breakfast was super friendly and helpful, good selection of breakfast options too. Room was comfortable, clean and quiet (other than some knob ends coming back from the bar on Wednesday night and deciding to do some door slamming before having a row in their room). Good menu for evening as well, staff super friendly and helpful, could always get a table too. Will definitely stay again.
Stayed 5 nights in Jul 2023

10/10 Excellent

Jeffrey

Stayed 3 nights in Jul 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great service.
The staff were very accommodating, especially in the morning when we needed a later breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
staff where excellent friendly. , room was very good , evening meal was outstanding excellant valve you for money .
Stayed 1 night in Jul 2023

4/10 Poor

Patrick

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bed was too soft, had to walk somewhat to get around, property on a busy road
Stayed 1 night in Jul 2023

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to city centre
Stayed 1 night in Jul 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

A R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with welcoming staff. Excellent centre for visiting the area.
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Gwen

Stayed 1 night in Jun 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel decent sized room
Nice hotel in the centre of Thurso room was good size although put in the disabled room not sure why so bathroom was huge but full of disabled equipment dinner in the evening was good as was breakfast and friendly staff
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very clean and comfortable with very good food.
Stayed 1 night in Jun 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and comfortable stay.
The Park Hotel was a comfortable stay after a long day on the road. We particularly enjoyed the restaurant and had a fabulous dinner there. The staff were friendly and helpful. Room was basic but clean and spacious.
Stayed 1 night in May 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS FANTASTIC
Our stay at The Park Hotel was excellent. Warm and welcoming staff set the tone right at the door. We arrived about 7pm, so after checking in we popped right into the pub for dinner. It was fantastic, fresh and full of flavor. We started with prawns, i had mussels and hubby had duck, every bite was wonderful. We had some local beer and just had to try the Sticky Toffee Pudding, delicious. We walked upstairs to our lovely, well appointed room. It had a king size bed,large bathroom and every inch had been recently updated. The towels were bath sheets, what a luxury. Plenty of hot water for showers. The bedding was very good quality and comfy. It was a quiet night and we slept well. In the morning we had hot breakfasts that did not disappoint and plenty of hot coffe We recommend The Park Hotel and would absolutely book it again.
Stayed 1 night in May 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff nice place and met our needs perfectly.
Stayed 1 night in Apr 2023

4/10 Poor

Jeffery

Disliked: Property conditions & facilities
The property needs a bit of tlc The one lady that was working deserves a medal bless her she was doing everything No food available on a night as no chef available to cook I would not recommend anyone to stay there at this time
Stayed 1 night in Apr 2023
Response from Richie on Apr 20, 2023
Hi there, I'm a little confused by this review as I remember you having dinner as we over charged you through a simple error which I corrected and you seemed perfectly happy and shook my hand and thanked me for bringing the mistake to your attention. I'm also male so I can only assume that maybe during your trip you've been to a few places and have simply mistaken us for somewhere else. Hopefully that is the case and you are able to amend this review.

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Convenient, clean, friendly and cosy.
Stayed 1 night in Apr 2023

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel staff and management are brilliant and we were very well looked after
Stayed 6 nights in Feb 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay at smart hotel
Excellent stay at a very smart hotel. Rooms, bar and restaurant all well appointed and very clean. Staff friendly and helpful. Breakfast and the the two evening meals were also very good.
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2022